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Practice Plus Group Hospitals - Emersons Green Reviews 

29
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TrustScore 4.5 uit 5

4,4

The Brooms,, Emersons Green, BS16 7FH Bristol, UK, GB

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Beoordeeld met 4 van de 5 sterren

I was seen very quickly at the Reception desk and given the forms to fill out. The treatment centre was very clean and well run with lots of friendly, polite, attentive staff. The surgeon I saw - O... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Its important for patients to know that the emerson Green hospital staff are carefuul and diligent at all times , this specific visit was after an operation tp see the physios again We saw Simon an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was first seen by Dct Kenan Dehne at Practise Plus in Emmersons Green probably about 3 years ago with problems with my knee's. The worst one was my left knee. He immediately saw my problem and sta... Toon meer

Beoordeeld met 3 van de 5 sterren

Hospital easy to find coming from Gloucestershire. No fee to park. Went in to my appointment on time. Paper filling exercise a bit painful but I’m used to that Seems it then needed inputting on... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Particulier ziekenhuis

Geschreven door het bedrijf

Practice Plus Group Hospitals is one of the UK’s leading healthcare providers, delivering high-quality private and NHS care across a network of modern hospitals and surgical centres. We make healthcare simple and accessible, with fast access to consultations, diagnostics, treatments and surgery, clear upfront pricing, and no hidden costs. Our experienced clinical teams provide expert care across a wide range of specialties, including hip and knee treatments, joint care, hernia surgery, eye treatments and cataract surgery, general surgery, gynaecology, pain management, diagnostic scans, pain-relieving injections, shockwave therapy and more. We are committed to delivering high standards of clinical care, helping patients access the treatment they need quickly and with confidence. We are proud to support thousands of patients every year, providing access to specialist consultations, diagnostics and planned procedures. Patients can benefit from short waiting times, dedicated support throughout their healthcare journey, and personalised treatment plans designed around their individual needs. Services are available through self-pay, private medical insurance, and flexible 0% finance options, making private healthcare more accessible for more people. At Practice Plus Group Hospitals, we understand that health concerns can impact every aspect of life. That's why we focus on providing exceptional patient experiences, outstanding clinical care, and convenient access to treatment. From your first enquiry through to recovery, our teams are here to provide compassionate support and expert care, helping you get back to doing the things you love sooner.

Ways to access our services

Geschreven door het bedrijf

Pay for your treatment directly
Private consultations are £145 and includes: An in-person expert consultant appointment, X-rays, blood tests and swabs (as needed) and quick access to a tailored treatment plan. Our team will provide you a fixed price for your treatment, with no hidden costs.
Use your health insurance
We partner with all major health insurance providers, helping you access treatment quickly and conveniently through your existing cover.
Spread the cost of your surgery
Our finance partner offers a range of payment plans, including 0% monthly payments.

Contactgegevens

  • The Brooms,, Emersons Green, BS16 7FH, Bristol, UK, Verenigd Koninkrijk

  • 0333 999 7641

4,4

Uitstekend

TrustScore 4.5 uit 5

29 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(29)

362 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

First Class Service from beginning to the end

I was first seen by Dct Kenan Dehne at Practise Plus in Emmersons Green probably about 3 years ago with problems with my knee's. The worst one was my left knee. He immediately saw my problem and started to lay out a course of treatment that was needed. I can honestly say that Dct Dehne is a true professional in what he does. On each occasion when I saw him he explained in detail what the next step in the treatment was, and how he would go about treating me. I am no virtually pain free in my left knee, and very soon we will start a treatment plan for my right knee.
I cannot fault the care and treatment that I have from all the staff at Emmersons Green Hospital, from the moment you arrive at reception, right through all the staff you go to, x-rays, physio therapy, to the nurses and doctors who look after you in recovery and on the ward is first class. Also I must mention the cooking staff. They give you the best meals that I have had in any hospital that I've been in. Dct Dehne is a true professional in his line of work. He knows how to look after his patients in a professional manner.
I would recommend Practice Plus Emmersons Green to anyone. I can honestly say it's the best hospital in the area.

30 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gtrat after care advice and help

Its important for patients to know that the emerson Green hospital staff are carefuul and diligent at all times , this specific visit was after an operation tp see the physios again
We saw Simon and were most pleased with his knowledge and advice on how to treat the operated knee (replacement. , and unfortunately alsoa Drop foot condition- giving me hope for a good recovery soon .

16 september 2026
Review zonder uitnodiging
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Antwoord van Practice Plus Group Hospitals - Emersons Green

Thank you so much for your kind feedback, Judith. We’re really pleased to hear that you felt well cared for by the team.

Beoordeeld met 5 van de 5 sterren

All the staff from reception to…

All the staff from reception to everyone involved in my surgery and discharge were amazing. They gave detailed information about the procedure and their kindness eased my anxiousness. I will recommend this hospital.

15 september 2026
Review zonder uitnodiging
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Antwoord van Practice Plus Group Hospitals - Emersons Green

Thank you so much for taking the time to share your lovely feedback, Naana. We’re delighted to hear that our team made you feel supported.

Beoordeeld met 4 van de 5 sterren

Initial consultation for a hernia repair

I was seen very quickly at the Reception desk and given the forms to fill out. The treatment centre was very clean and well run with lots of friendly, polite, attentive staff. The surgeon I saw - Olga Rutka- was very friendly and reassuring and gave me lots of information about the procedure. I did wonder afterwards why this initial appointment and the follow up one to do the pre-op tests couldn't have been condensed into one longer appointment to save trips to the hospital. However, my first impressions have been very positive.

11 september 2026
Review zonder uitnodiging
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Antwoord van Practice Plus Group Hospitals - Emersons Green

Thank you for sharing your feedback. We’re pleased to hear you had a positive experience and found our team friendly.

Beoordeeld met 5 van de 5 sterren

Hip replacement

Everything was explained clearly before the operation, everyone was very helpful and it all went smoothly.

30 juli 2026
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Antwoord van Practice Plus Group Hospitals - Emersons Green

Thank you so much for your feedback, Pete. We’re delighted to hear that your experience went smoothly.

Beoordeeld met 5 van de 5 sterren

Simon the physio is fantastic got me on…

Simon the physio is fantastic got me on the road to recovery. Great people excellent service can't say anything bad about the place.
10/10.

27 augustus 2026
Review zonder uitnodiging
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Antwoord van Practice Plus Group Hospitals - Emersons Green

Thank you, Lucy, for your lovely feedback.

Beoordeeld met 5 van de 5 sterren

Just wonderful.

I’ve had 2 separate procedures for my surgery and oral surgeon Mo and the nurses have done brilliantly. They’re lovely people too, they made my whole experience as comfortable and efficient as it could be. I’m glad I’ve done it here.

4 augustus 2026
Review zonder uitnodiging
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Antwoord van Practice Plus Group Hospitals - Emersons Green

Thank you for your lovely feedback, Mykee.

Beoordeeld met 1 van de 5 sterren

The folly brook cafe staff have to be…

The folly brook cafe staff have to be the rudest i have ever had the misfortune to come across, i would not recommend this place to anyone and will than happy to have an in depth conversation about it to someone with a brain cell

30 juni 2026
Review zonder uitnodiging
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Antwoord van Practice Plus Group Hospitals - Emersons Green

Hi Josie
Thank you for getting in touch with us. At Practice Plus Group Hospital Emersons Green, we are committed to delivering the highest standards of care and ensuring that every patient has a positive experience. We are truly sorry to hear that your experience fell short of this, and we would like to understand more about what happened. Please share further details with us at EGDComplaints@practiceplusgroup.com so we can look into this matter without delay. Please know that we appreciate you bringing this to our attention and look forward to hearing from you soon.
Many thanks and kind regards,
Practice Plus Group Hospital, Emersons Green

Beoordeeld met 5 van de 5 sterren

Everybody we came into contact with…

Everybody we came into contact with from the moment we entered the building has been attentive, personable and very reassuring.

29 juni 2026
Review zonder uitnodiging
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Antwoord van Practice Plus Group Hospitals - Emersons Green

Hi Emma, thank you for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Excellent service!

Excellent communication and fast booking. A great surgeon too. Overall a very good experience.

13 mei 2026
Review zonder uitnodiging
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Antwoord van Practice Plus Group Hospitals - Emersons Green

Hi Becca, thank you for your kind feedback!

Beoordeeld met 5 van de 5 sterren

Karen

On the 9th May I came to Practice Plus Group for a tooth removal and I was very very pleased with the way I was treated and made to feel relaxed as I am 82 years old i was not looking forward to it but the team in the surgery was absolutely brilliant many thanks
Terry Bond

9 mei 2026
Review zonder uitnodiging
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Antwoord van Practice Plus Group Hospitals - Emersons Green

Hi Hilary, thank you for your feedback. We’re pleased to hear your experience was positive throughout your care.

Beoordeeld met 5 van de 5 sterren

I was super scare of needles had a…

I was super scare of needles had a tooth removed yesterday thanks to the surgen who really looked after me, today i feel fantastic super great staff

10 juni 2026
Review zonder uitnodiging
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Antwoord van Practice Plus Group Hospitals - Emersons Green

Hi Danny, thank you for taking the time to share your feedback. Your kind words will be passed on to the team.

Beoordeeld met 5 van de 5 sterren

Lovely staff

Lovely staff, felt so relaxed and at ease.

1 juni 2026
Review zonder uitnodiging
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Antwoord van Practice Plus Group Hospitals - Emersons Green

Thank you for your kind feedback!

Beoordeeld met 5 van de 5 sterren

Can't Fault Anything.

The whole day case procedure carried out really well. From arrival, pre-op, post-op and discharge. Very pleasant, friendly and professional staff. Highly recommended if you have a choice in where your operation is carried out.

4 juni 2026
Review zonder uitnodiging
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Antwoord van Practice Plus Group Hospitals - Emersons Green

Hi Christopher, thank you for sharing your feedback. We appreciate your recommendation.

Beoordeeld met 3 van de 5 sterren

Hospital easy to find coming from…

Hospital easy to find coming from Gloucestershire. No fee to park.
Went in to my appointment on time.
Paper filling exercise a bit painful but I’m used to that Seems it then needed inputting on the computer slight waste of time. Procedure went well as I was put out. Unfortunately I was then sent on my way still full of anaesthetic. First realised where I was back in the waiting room. No recollection of coming out of theatre. I have had this procedure many times at BRI and always wake up in a bed on a ward and made to wait half an hour before I was allowed to go. I felt I was pushed out of the door far too soon. Slept all the way home in the car. Luckily came to no harm !

13 mei 2026
Review zonder uitnodiging
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Antwoord van Practice Plus Group Hospitals - Emersons Green

Hi Judith, thank you for your feedback. We are sorry to hear that your experience did not meet expectations. We would like the opportunity to look into your concerns further, so please contact us at EGDComplaints@practiceplusgroup.com with more details.

Beoordeeld met 5 van de 5 sterren

The staff made the whole process seamless

The staff made the whole process seamless for my replacement hip operation, from the initial consultation and surgery through to discharge and a follow up phone call.

10 april 2026
Review zonder uitnodiging
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Antwoord van Practice Plus Group Hospitals - Emersons Green

Thank you for your feedback! We’re pleased to hear that our team made you feel supported throughout. We will be sure to pass your kind comments on to the team.

Beoordeeld met 5 van de 5 sterren

A truly brilliant hip replacement experience !!!

My initial pre-op assessment appointment happened on Tuesday, having emailed for the first time on the previous Friday - this was followed up by a phone call on Saturday morning with an appointment, with the first available surgeon. All very impressive.

As a retired orthopaedic radiographer, I was well aware of what I needed. My situation was dire - a widow, 81 and living alone, my pain and disability had worsened over the previous six months to a level I wouldn't have believed possible, in that timeframe. The NHS had bumped me back another six months, with no promises, of course . . . So I had to pay - and I'm so very glad I did !!

Ultimately, circumstances led to a change of surgeon, and I met Mr Abdulsattar, who I had actually hoped to see, on the day of the surgery !

Spinal block and mild sedation were excellent. First on the list at 8am, I was twiddling my toes back on the ward by 10.30am !! The whole experience was absolutely excellent. If I had a criticism, it would have been for lighter food choices on the menu, for post-op patients !!!

This surgery was a full £5k less than Swindon, where I live. so that made it possible for me.

I am recommending this hospital to everyone I meet, osteoarthritis is such an unfortunately common problem, but incredibly difficult to live with.

Mr Abdulsattar, and the entire team, have given me my life back - now in the third week of an amazingly smooth, and pain-free, recovery, I now find it hard to believe how I was, just three weeks ago !!!

Thank you, all, so, so very much !!

23 februari 2026
Review zonder uitnodiging
Logo Practice Plus Group Hospitals - Emersons Green

Antwoord van Practice Plus Group Hospitals - Emersons Green

Thank you for sharing your feedback! We’re delighted to hear that your experience was so positive. It’s wonderful to know that your recovery has been smooth and that you feel so well.

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