I wanted 2 bespoke hardened glass shelves but found that most companies offering this service had severe restrictions on what sizes of glass they could work with and consequently none were able to pro... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Had a replacement pane of glass sent out for a smashed window on our boat. Fits perfectly, actually looks better quality glass than all our other windows! Packaged really well as well. Will be using p... Toon meer
Bedrijf heeft geantwoord
The item arrived, and was exactly as expected. Very happy. The delivery was a little stress inducing. It arrived far sooner than the given time slot, so no one at home to meet the delivery. I was surp... Toon meer
Bedrijf heeft geantwoord
Lovely service from ordering to delivery. Balastrade cut to the exact size we needed. Delivery was excellent and glass very well packed. Ordering online was so easy, just put in what you require, ge... Toon meer
Bedrijfsgegevens
- Glas- en spiegelwinkel
- Decoratie- en interieurwinkel
- Glasbranche
- Glasfabrikant
- Glaszetter
- Interieurbouwer
Geschreven door het bedrijf
We specialise in bespoke architectural glass products; from glass shelves, worktops and splashbacks for your kitchen, to custom shower screens, enclosures and mirrors for your bathroom. As well as internal and external balustrading for domestic and commercial projects.
Contactgegevens
Unit K - Braintree Industrial Estate, Braintree Road, HA4 0EJ, Ruislip, Verenigd Koninkrijk
- 02033322003
- info@pradglass.co.uk
- pradglass.co.uk
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Glass for dining table was done on time…
Glass for dining table was done on time and fitted perfectly. Will recommend.
23 februari 2024
Antwoord van Prad Glass
Hi Angie,
Thank you for taking the time to leave us a review. It means a lot to us to know that we've provided you with a positive experience.
If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass.😅
Best regards,
Prad Glass Team
Shipping costs
The orders glass was cut to the correct size, edges & corners all good.
My only complaint was the shipping costs of the glass to the highland's, more expensive than the actual glass.
20 februari 2024
Antwoord van Prad Glass
Hi Donnie,
Thank-you for taking the time to leave us a review. We value all feedback for better or worse.
As we use 3rd party couriers we have little control on the shipping costs to certain areas. The shipping costs are calculated based on location and weight and certain areas are charged at a premium because this is how our couriers work. This is calculated at checkout and clearly stated prior to placing and confirming the order. There are no hidden charges.
We are continuously looking at improving supplier relations and looking at alternative options to operate in the highlands, but for the time being this is the only way we can offer our service in your area.
We also appreciate the positive feedback on the product itself and thank-you for your honest review.
Best Regards,
Made to Measure Glass UK Team
5 star experience
Swift process for ordering and helpful customer service. Product quality is excellent including safe packaging for delivery. Certainly recommend to family and friends.
26 februari 2024
Antwoord van Prad Glass
Hi Franco,
Thank you for taking the time to leave us a review. It means a lot to us to know that we've provided you with a positive experience.
If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass.😅
Best regards,
Prad Glass Team
Excellent service and super product.
My second purchase of bespoke glass and just as good this time. Delivered very securely and exactly as ordered. A great company providing a great product.
20 februari 2024
Antwoord van Prad Glass
Hi Paul,
Thank you for taking the time to leave us a review. It means a lot to us to know that we've provided you with a positive experience.
If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass.😅
Best regards,
Prad Glass Team
Very responsive to questions
Very responsive to questions, glass fitted perfectly. Would have given 5* if manufacture had been able to be a bit quicker, but given that it was delivered when they said it would be, then we are very happy.
7 februari 2024
Antwoord van Prad Glass
Hi Jane,
Thank you for taking the time to leave us a review. It means a lot to us to know that we've provided you with a positive experience.
If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass.😅
Best regards,
Prad Glass Team
Terrific service
Easy to use website for us non-specialists; easy to order; competitive price; straightforward delivery; arrived securely packaged and protected; great service.
12 februari 2024
Antwoord van Prad Glass
Hi Jeremy,
Thank you for taking the time to leave us a review. It means a lot to us to know that we've provided you with a positive experience.
If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass.😅
Best regards,
Prad Glass Team
I bought 2 shelves
I bought 2 shelves, measured by myself and was a bit concerned that they would fit in the place of the broken one. But they did fit and I'm very happy. Very well packed a little slow on delivery and not many updates were given. But overall happy.
24 januari 2024
Antwoord van Prad Glass
Hi,
Thank you for taking the time to leave us a review. It means a lot to us to know that we've provided you with a positive experience.
If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass.😅
Best regards,
Prad Glass Team
Antwoord van Prad Glass
Hi Lesley,
Thank you for taking the time to leave us a review. If you require assistance ordering a new piece, please let us know.
Best regards,
Prad Glass Team
Good service and products
30 november 2023
Antwoord van Prad Glass
Hi,
Thank you for taking the time to leave us a review. It means a lot to us to know that we've provided you with a positive experience.
If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass.😅
Best regards,
Prad Glass Team
Glass arrived in perfect condition
Glass arrived in perfect condition. Great value for money!
27 november 2023
Antwoord van Prad Glass
Hi,
Thank you for taking the time to leave us a review. It means a lot to us to know that we've provided you with a positive experience.
If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass.😅
Best regards,
Prad Glass Team
Perfect product
All queries prior to ordering were handled quickly and the time and delivery was good. End product perfect.
Only downside was that the status view on the phone view was poor and the “in production” status went on for well over a week making me think something had stalled or gone wrong.
30 november 2023
Antwoord van Prad Glass
Hi,
Thank you for taking the time to leave us a review. It means a lot to us to know that we've provided you with a positive experience. The status of your order only changes from in production when the order is dispatched, this takes around 10-12 working days which is why the status will have stayed as 'in production'.
If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass.😅
Best regards,
Prad Glass Team
Superb!
So impressed! Did the order online with a very clever website when ordering. Lots of options to choose from and in the end, you get exactly what you wanted and ordered. Would recommend this company to anyone wanting specialised glass !
22 november 2023
Antwoord van Prad Glass
Hi Mike,
Thank you for taking the time to leave us a review. It means a lot to us to know that we've provided you with a positive experience.
If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass.😅
Best regards,
Prad Glass Team
Great Glass, Perfect Fit!
The Glass is perfectly sized and was extremely well packaged. Would have given 5 stars but the courier company let the experience down as they dumped the glass outside and we didn't even know it had been delivered. Good job it wasn't raining. Very pleased with the product though.
28 november 2023
Antwoord van Prad Glass
Hi Ruth,
Thank you for taking the time to leave us a review. Unfortunately we do not have control of deliveries as we do not deliver ourselves and use an external company, so do apologise that the order was left outside.
If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass.😅
Best regards,
Prad Glass Team
Recommended
Glass exactly as ordered. Easy online ordering & then regular updates on order progression. Would recommend.
9 november 2023
Antwoord van Prad Glass
Hi Maria,
Thank you for taking the time to leave us a review. It means a lot to us to know that we've provided you with a positive experience.
If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass.😅
Best regards,
Prad Glass Team
Bespoke excellence
We have been using Prad Glass for sometime and like the flexibility of glass sizes and colour profiles
1 november 2023
Antwoord van Prad Glass
Hi,
Thank you for taking the time to leave us a review. It means a lot to us to know that we've provided you with a positive experience.
We hope to continue to work with you 😅
Best regards,
Prad Glass Team
Antwoord van Prad Glass
Hi Dairui,
Thank you for taking the time to leave us a review. It means a lot to us to know that we've provided you with a positive experience.
If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass.😅
Best regards,
Prad Glass Team
Excellent customer support
Excellent customer support
Accurate response information
Exact measurements - it was tricky!
Nobody else could do it
16 oktober 2023
Antwoord van Prad Glass
Hi Richard,
Thank you for taking the time to leave us a review. It means a lot to us to know that we've provided you with a positive experience.
If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass.😅
Best regards,
Prad Glass Team
Antwoord van Prad Glass
Hi Janet,
Thank you for taking the time to leave us a review. It means a lot to us to know that we've provided you with a positive experience.
If you need anything further or have any questions, please do not hesitate to contact us.
Thanks again for choosing Prad Glass.😅
Best regards,
Prad Glass Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.