I had a great experience with Prezzee support, especially with Ethan who helped me resolve an issue I thought was impossible to fix. I no longer had access to my old phone number, so I couldn’t... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Asmaa Soliman gave me exceptional customer service and explained the policy so well. This has made me gain trust in Prezzee, because initially I did not know what the outcome would be. I purchased th... Toon meer
Bedrijf heeft geantwoord
Jessie made my experience great today & without her help I wouldn't have been able to buy what I needed. The company is doing a great job by helping customers that need help. Thank you again Jesse!
Bedrijf heeft geantwoord
The Customer Support team went above and beyond to locate my missing gift card. Chrystal worked like a detective and didn't slow down until she had found my card! The team's patience with and suppo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Prezzee is a leading global eGift card platform with operations in North America, United Kingdom, Australia and New Zealand. Prezzee is your one-stop-shop for buying, sending, storing, and redeeming eGift Cards from hundreds of top retailers instantly via email or SMS. With instant or scheduled delivery, you can buy and send retailer Gift Cards from Target, DoorDash, Macy's, Uber Eats, Adidas, Uber, DSW, Marshalls, Barnes & Noble, Ulta and many more. Prezzee also offers the Prezzee Smart eGift Card, a universal card that means your Giftee gets to choose how they spend it!
Contactgegevens
1411 Broadway, 10018, New York, Verenigde Staten
- help@prezzee.com
- prezzee.com
4,8
Uitstekend
5K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ritalicious
Rita was ABSOLUTELY wonderful! Very helpful and patient!!!
18 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Leticia,
Thank you so much for the compliment about Rita!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Jessie made my experience great today &…
Jessie made my experience great today & without her help I wouldn't have been able to buy what I needed. The company is doing a great job by helping customers that need help. Thank you again Jesse!
18 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Roxanne, thank you for your kind feedback! We're glad to hear Jessie was able to help you complete your purchase and make your experience a great one. We truly appreciate you taking the time to share your experience.
Good no problems
18 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Nallely, thank you for your feedback! We're glad to hear everything went smoothly with no problems. We appreciate you sharing your experience.
Antwoord van Prezzee US
Hi John,
Thank you so much for the compliment about Alfred.
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team, and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
I had a great experience with Prezzee…
I had a great experience with Prezzee support, especially with Ethan who helped me resolve an issue I thought was impossible to fix.
I no longer had access to my old phone number, so I couldn’t receive the verification code to get into my account. I was pretty stuck, but Ethan stepped in and handled everything professionally and efficiently. He was patient, understanding, and guided me through the process to successfully update my phone number.
Thanks to him, I was able to regain access to my account without any stress. Really appreciate the excellent customer service—Ethan went above and beyond!
16 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi there,
Thank you so much for the compliment about Ethan!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
I was ready to start arguing because my…
I was ready to start arguing because my gift card was missing but the representative saw the issue instantly and took care of it!
15 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Flora,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Jesse was PHENOMENAL
Jesse was amazing! He was so kind and fixed my problem SO FAST. I already love PreeZee and Jesse just ensured you a life long customer. Thank you Jesse.
15 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Jazmine,
Thank you so much for your wonderful review!
We’re delighted to hear that Jesse was able to assist you quickly and kindly. It’s great to know your issue was resolved and that you had such a positive experience.
Asmaa Soliman gave me exceptional…
Asmaa Soliman gave me exceptional customer service and explained the policy so well. This has made me gain trust in Prezzee, because initially I did not know what the outcome would be. I purchased the wrong gift card, and I thought that I would be stuck with it. Asmaa made it plain and simple, explaining that I could swap it out for another retailer, and provided the steps on how to make this possible. It is very important to be treated well when spending hard earned money, and I am looking forward to making a future purchase with Preeze moving forward because of the very professional and polite customer service from Asmaa!
13 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Chanice,
Thank you so much for the compliment about Asmaa!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Tommy Omar was more than helpful fix my…
Tommy Omar was more than helpful fix my problem 10/10
15 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Charles,
Thank you so much for the compliment about Tommy!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
All your great help was tremendously…
All your great help was tremendously appreciated. Just want to say you did a great job with assisting me.
22 september 2025
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Latray,
Thank you so much for your kind words! We truly appreciate you taking the time to share your feedback, and we’re really glad to hear that the assistance you received was helpful. It means a lot to us to know our support made a positive difference for you.
Rita was exceptional help
14 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Tracy, thank you for your feedback! We're glad to hear that Rita was an exceptional help. We appreciate you taking the time to share your experience.
10 out of 10
The representative John who helped me was great although I felt defeated he gave me hope. He knew what would resolve my issue and I was able to do so fairly quickly.
14 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Yajaira, thank you for sharing your experience! We're glad to hear John was able to guide you through the issue and help resolve it quickly. We appreciate your kind feedback and are happy he could assist when you needed it most.
Very kind and took care of my situation…
Very kind and took care of my situation !!
14 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Justina,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Rita was amazing help getting my gift…
Rita was amazing help getting my gift card that I accidentally archived back on my account! All it took was needing the order number.
11 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Kaleigh,
Thank you so much for the compliment about Rita!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
My customer care person was so nice and…
My customer care person was so nice and got my situation fixed so fast
13 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Terry,
Thank you so much for your kind words! 😊 We’re really glad to hear that your experience with our Customer Care team was a positive one and that your issue was resolved quickly. We’ll be sure to pass your feedback along—this means a lot to us!
Fast response very helpful and solved…
Fast response very helpful and solved issue
13 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Thank you for your feedback! We're glad to hear the response was quick and that your issue was resolved. We appreciate you sharing your experience.
It was quick and instantaneous to get…
It was quick and instantaneous to get the card and make my purchase
11 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Justin, thank you for your feedback! We're glad to hear the process was quick and that you were able to receive your card and complete your purchase right away. We appreciate you sharing your experience!
JHERALDINE
JHERALDINE, was very helpful , she’s a kind person who helped me get things done in a timely matter
12 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Doreen,
Thank you so much for the compliment about Jheraldine!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Thank you, Rita!
I was really frustrated because I couldn't log in. Rita helped me out quickly and was able to solve my issue!
12 april 2026
Review zonder uitnodiging
Antwoord van Prezzee US
Hi Neiya, thank you for your feedback! We're glad to hear Rita was able to assist you quickly and resolve the login issue. We appreciate you taking the time to share your experience.
Antwoord van Prezzee US
Hi Angela, thank you for your feedback! We're glad to hear Marco was able to help and provide a great experience. We appreciate you sharing your kind words!
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