We booked through taxicode. Due to more than four hours waiting in passport control, had to cancel our request, after driver had arrived at meeting point. When finally we were done, contacted again Mo... Toon meer
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Lees wat reviewers zeggen
Driver sent text asking me to confirm when we had landed. Kept in touch by text with updates on arrival time & told us exactly where to meet him. Courteous, helpful with luggage. Happy to drop fellow... Toon meer
Prima Driver is not a member of trustpiolot....why we are listed on Prima Drive. It looks like some one is using our name. This is disgusting trustpiolot must Atlantic if some one is on there platfo... Toon meer
AVOID at all cost. Booked a car and cancelled same morning due to travel plans changing. NON CONTACTABLE via phone or email to obtain refund. Dishonest and unreliable.
Bedrijfsgegevens
- Taxibedrijf
- ook in
- Reisbureau
Informatie afkomstig van verschillende externe bronnen
Prima Drive s a successful airport transfer service. We cover home counties and all areas of London and even beyond. We offer our services to and from all London airports and seaports such as, Dover, Southampton, Liverpool etc. We also provide. We also provide tour to British heritage.
Contactgegevens
450 Bath Road., UB7 0EB, Longford , Verenigd Koninkrijk
- +44(0)2080904959
- contact@primadrive.com
- primadrive.com
3,1
Gemiddeld
157 reviews
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Great customer service
Great customer service; quick response; friendly and respective driver
4 oktober 2019
Review zonder uitnodiging
Antwoord van Prima Drive
thanks for your kind review
good experience
get driver's information 15 hours before the journey, and good service.
4 oktober 2019
Review zonder uitnodiging
Antwoord van Prima Drive
Thank you for liking our service. Hope to see you again
Polite driver on time
4 oktober 2019
Review zonder uitnodiging
Antwoord van Prima Drive
thank you so much for your review
Best choice!
Like for my last trip with Prima Drive, the punctuality was perfect, the car was in perfect state (it was a recent Mercedes), the driver smooth and smiling, and always with the best price I could find. No doubt I'll use the same company for my next trip.
4 oktober 2019
Review zonder uitnodiging
Antwoord van Prima Drive
thank you for you kind recommendation
Perfect drive from Heathrow to Cambridge
4 oktober 2019
Review zonder uitnodiging
Antwoord van Prima Drive
thank you for review and hope to see you again
Avoid this company if you can
Our cab was cancelled shortly before the pick-up time and the company did not have the courtesy of even calling and informing us. They only sent us an email a few minutes before pick-up and, when I called to complain, the operator responded very rudely and offered no assistance whatsoever.
3 oktober 2019
Review zonder uitnodiging
Antwoord van Prima Drive
Can you please provide us with any details,can you provide us reference number for the job,date or time.of the journey.,We will invetigate the matter and get back to you........
We have found out that your booking was a cash booking and we have called you to confirm but did not get any reply. For cash jobs ,we confirm cash jobs before the pick up.However we apologise for any inconvenience it may have caused.
Excellent drive
Excellent drive, very professional, pleasant and safe.
3 oktober 2019
Review zonder uitnodiging
Antwoord van Prima Drive
thank you
I wish I could give zero stars
If I could give less, I would. 1 hour delay picking me up, constant misinformation and never call you back.
Avoid at all cost
3 oktober 2019
Review zonder uitnodiging
Antwoord van Prima Drive
can you please provide us with your reference number so we can investigate into your issue.
Regards.....
We have investigated and found out that driver was late due to heavy traffic on the way. I myself contacted you several times to explain the situation,Pick up was delayed for 40 minutes approximately.
However we apologise for any inconvenience it may have caused to you. We can offer a free ride for the same amount going towards Heathrow. This offer will be valid till 31st December 2019. Regards
Antwoord van Prima Drive
thanks tom. your review will help us in improving our business.
Quality time in a Prima Drive
A really good, trustworthy, value for money-
service between LHR and the British countryside/return. Friendly drivers, too.
2 oktober 2019
Review zonder uitnodiging
Antwoord van Prima Drive
thank you
Very Good service and I would recommend…
Very Good service and I would recommend them.
2 oktober 2019
Review zonder uitnodiging
Antwoord van Prima Drive
thank you very much
Excellent service
Very polite and helpful driver. He was perfectly on time. I am very content of his service.
29 september 2019
Review zonder uitnodiging
Antwoord van Prima Drive
nice to hear nice comments.
Thank you so much
Driver was on time (actually arrived…
Driver was on time (actually arrived before so we won't need to wait)
Very kind, assist with the luggage and waited to see that all is ok with us at the hotel.
Very recommend
29 september 2019
Review zonder uitnodiging
Driver was polite and courteous
Driver was polite and courteous. Unfortunately due to an office hiccup he was twenty minutes late.His driving was excellent.
28 september 2019
Review zonder uitnodiging
Never pick up phone
Never pick up phone. Always says leave a message and no call back. No intimation of when the car will arrive or driver details of the trip.
28 september 2019
Review zonder uitnodiging
Antwoord van Prima Drive
Can you please provide us with booking reference number please?
Very kind attitude and safety drive
27 september 2019
Review zonder uitnodiging
I love the friendly helpful gentle well…
I love the friendly helpful gentle well trained and mannered staff.
27 september 2019
Review zonder uitnodiging
Liars !
UPDATE: since the company asked for my booking , I booked it through MINICABIT.COM , for 16th September 2019,for 03:20 AM,and the first half of my postcode is HA0 , I think that would be enough info! You guys don't seem very busy as your driver over sleeps and the operator happily sleeps at work,I am confident you can find my booking there.
I wouldnt give any starts
The driver never showed up
Tried to call the operator 5 times
Someone called Numan picked up twice ( no one picked up the other 3 times !!!
First time he was either sleepy , high or Drunk and failed to answer any of my questions
Second time that he picked up he was eating while talking to me
The only answer he gave me was the driver is on the way
A day later they emailed me and said the driver over slept ! So they lied to me on the phone
Anyways ! After 35 minutes I managed to get a black cab and paid more than twice the fee I booked these guys 8 days in advance and I was about to miss my flight
They either do not know how to work , run a business , or simple do not give a damn what happens to others
They simply lied to me while they were sleeping at work
27 september 2019
Review zonder uitnodiging
Antwoord van Prima Drive
kindly provide us date and time or reference number to investigate .
For Prima Drive each and every customer is equally impotent you complaint is with manager and he will contact you after internal investigation in the mean time we offer you a free ride for same destination.
we will update you about the outcome of our internal investigation in 24 hours.
Recommended
On time, polite, helpful and a good price.
Recommended.
27 september 2019
Review zonder uitnodiging
Easy fix when we wanted a taxi after …
Easy fix when we wanted a taxi after arriving at the airport. Great service
27 september 2019
Review zonder uitnodiging
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