Primo Sacchi Reviews 

469
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The quality of the Italian leather and the fine detailing of the zipped compartment exceeded my expectations. I am delighted with my purchase and the service I received. I was kept informed about th... Toon meer

Beoordeeld met 5 van de 5 sterren

What can I say! The best online shopping experience I have ever had. Fantastic quality pyjamas I have received today. Excellent comms’ and received by post very quickly. Following the purchase I r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered a pink dressing gown for my wife, and it duly arrived within 24 hours after placing the order. A lovely personal touch from Paul and Ang was a personal video message thanking me for the orde... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From ordering to delivery I cannot find fault! The item arrived the next day by Royal Mail & was well packed. The crossbody bag is constucted of a beautiful soft leather & is the exact size I required... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Handtassenwinkel
  2. ook in
  3. Damesmodewinkel
  4. Herenmode

Geschreven door het bedrijf

Hi, We are a husband and wife business and started from a spare room in 2012, we offer gorgeous ladies Italian leather handbags shoulder, crossbody bags and backpacks direct from the romantic renaissance city of Florence in the heart of Tuscany. We also stock a great range of Slenderella nightwaer including summer and winter bed jackets, dressing gowns, nightdresses and pyjamas. If you have any questions please let us know, we are happy to chat things through over the phone if it helps and can take orders over the phone. Take care Paul and Ang


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

469 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(469)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Love my bag

Such great communication and international delivery. The bag is amazing. Leather is a bit more rigid than I like but that just means I get to age and soften it myself with wear over time.

Only sad thing was I didn’t get the color I wanted. I wish they didn’t have a lot of colors out of stock OR that their website had a notify you when a color is back in stock

29 januari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

Thank you Leona, we are sorry that we did not have the colour that you wanted, we do have a notify me option on the site though, let us know what colour Michelina bag that you want and we will let you know when we have it 😁
We hope that you enjoy your mid brown Michelina.
Take care for now over there in Canada.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

A great company selling good quality…

A great company selling good quality products with a very fast dispatch and delivery time

2 februari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

Thank you Vasanthi, we are delighted to hear that you have been pleased with everything, including your new nightdress, and hope that we can help you again in the future.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Long waffle length dressing gown

Bought a waffle Long length dressing gown. Having buttons down the front is so warm am I’m not fiddling with it once on as it stays comfortable. I bought the raspberry nice colour and bought the next size up as I like my dressing gowns very loose. Would buy again.

16 januari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

Ah, thank you Suzan, we are delighted to hear that you are so pleased with your new waffle dressing gown and hope we can tempt you with another for when that one is in the wash 😁.
|If you ever need any help or advice in the future, please do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Ten out of ten all round! It was a very helpful phone call

It was a very helpful phone call. It enabled me to choose the colours I wanted. The length is right, and the quality of the fabric is good. Thanks.

2 februari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

Ah, thank you Bridget, we are very happy that we could help you get what you wanted, Ang is always happy to chat things through over the phone if it helps 😁.
We hope that you enjoy your nightdresses and that we can help you again in the future.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Fabulous quality

Fabulous quality, great communication and arrived quickly. Would not hesitate to use again.

31 januari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

That is great news Leanne, we are delighted to hear that you are so pleased with your new velvet fleece robe and hope that you enjoy it, Ang loves hers in this material.
We hope that we can help you again in the future.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Great product; excellent customer service👌🏻

Really excellent customer service. I ordered the wrong size over Christmas period and there was a postal issue on return. The communication by email was brilliant, really prompt, queries answered and refund sorted straight away. Also item arrived the morning after ordered, at no extra cost, on both occasions so fantastic delivery times. Loved the option on website to use Royal Mail to print and pick up parcel, made it so easy. Ordered a bed jacket as a gift and it’s been worn constantly, great quality. I even received a personalised short video from Paul and Ang to tell me parcel was being packed. Great service, personalised touch was lovely and really appreciated clear communication and thoughtfulness when exchanging.

17 januari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

Wow, what a review, thank you Kate, we are really glad that we could help you and that everything was easy for you and that we got everything sorted out for you.
We hope that we can help you again in the future, if you ever need any help, you know where we are.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Love the bag

Love the bag. It is as shown, small though big enough to fit the necessaries, and plain though classy. I was impressed with the personal touch provided by Paul and Ang, and with how quickly the bag arrived. I would definitely shop with them again!

25 januari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

Thank you Meredith, that is fantastic news, Ang loves her Clarissa bags as well. 😁
We hope that you enjoy it, and that we can tempt you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

First class service, would recommend to all

Purchased nightdress for wife and she is delighted with product.
Order process simple and delivery within 24 hours as indicated when ordering.

23 januari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

Thank you for that, we are delighted to hear that your wife is so pleased and that everything went well.
We hope that we can help you again in the future.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

A present for my husband

He said... The dressing gown fits very well and is warm, comfortable and stylish

19 januari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

Thank you Sandra, we are very happy to hear that your husband is pleased and hope that he enjoys it.
We hope that we can help you again in the future, if you ever need any help or advice, please do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

I’ve purchased 2 bags so far and both…

I’ve purchased 2 bags so far and both beautiful and excellent quality.

5 januari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

Thank you Joanie we hope that you are well over there in the states and delighted to hear that you love your Letizia bags.
We hope that we can help you again in the future 😁.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

An excellent response

An excellent response, to orders and enquiries , items just right.

3 januari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

That is great, thank you Pete and Jo, we are delighted to hear the nightdress was a success.
If you ever need any help or advice, do not hesitate to let us know. 😁
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Very pleased with nightdress,and…

Very pleased with nightdress,and delivery was excellent.

15 januari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

Thank you Lynn, we are very happy to hear that you are pleased with everything and hope that you enjoy your new nightdress.
We hope that we can help you again in the future.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

A Reliable Company

After much searching, I found a company which sold warm, well- made and pretty nightdresses. The nightdresses arrived the next day, carefully packaged and exactly as I'd ordered. Well done Primosacchi!

15 januari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

Thank you Helen, we are very happy that we could help you and that you are so pleased.
If you ever need any help or advice in the future, please do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Ang and Paul excel in their work

Ang and Paul excel in their work; the nightwear was both high-quality and comfortable, and the price was affordable as well. May Jesus grant you a prosperous future. Amen. From Piero:)

20 januari 2024
Review zonder uitnodiging
Logo Primo Sacchi

Antwoord van Primo Sacchi

Thank you so much Piero, we are delighted to hear that yo are so pleased with everything, we hope that we can help you again in the future.
Thank you also for your kind wishes, we will take all the help that we can get.
If you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

I would give them 10 stars if I could

I would give them 10 stars if I could, I have never seen service like it I had a video to say thank plus a message quick and efficient , and the bag was beautiful, that’s two that I have thank you Pam demmon

13 januari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

Wow, thank you Pam, firstly for such an amazing review, but also for coming back to us.
We hope that you enjoy your Clarissa bags and that we can tempt you with some more 😁.
If you ever need any help or advice, please do let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

I 100% recommend buying from this seller

This dressing. gown is the best thing I have bought in fact I bought 2 for my self and when my friend saw it she wanted 1 too it is so comfortable and warm and because I can get out I wear it all day so don’t. need my heating on much as well the owners of this firm are the nices people you could wish to do business with they even put an hand written thank you in parcel which was lovely I would 100% recommend to everyone

13 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought a new Night Gown from Amazon…

I bought a new Night Gown from Amazon supplied by Primo sacchi. I was very pleased with the gown it was as advertised in the catalouge. I also received a e-mail which is uncommon from Primo to make sure that everything was alright and offered help if it was not. The gown was great nice and warm looks great a wonderful buy.

17 januari 2024
Review zonder uitnodiging
Logo Primo Sacchi

Antwoord van Primo Sacchi

Thank you Glynn, we are glad that you had a good experience and happy with your gown.
Amazon do not like us sending messages to customers but we do it anyway even though they put us on the naughty step and put a black mark on our account 🤦‍♂️.
We hope that we can tempt you to come to us direct next time, we send thank you a thank you video 😂
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Very personal service

Customer service is excellent, very personal. Make you feel like you matter as a customer and not just a number. Ordering is very easy online. Quality of leather is excellent.

9 januari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

Ah thank you, you are definitely not a number Nance 😁
We are glad to hear that you have had a lovely experience and are pleased with your new Lia bag, we hope that you enjoy it.
If you ever need any help or advice, do not hesitate to let us know.
Take care over there in Canada.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Beautiful leather bags

This is my third bag from this company, always very prompt delivery. Beautifully made leather bags, that come in a protective bag. I love them

8 januari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

Thank you so much Marianne, we do appreciate your support.
Hopefully we can tempt you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

Beoordeeld met 5 van de 5 sterren

Reliable vendor

Handbag as described- lovely colour and well made. Delivered promptly. Would buy again from this vendor.

5 januari 2024
Logo Primo Sacchi

Antwoord van Primo Sacchi

Thank you so much Jane, we are delighted to hear that you are so pleased with your Clarissa bag and hope that you enjoy it 😁
We hope that we can help you again in the future, if you ever have and questions or need any advice, do not hesitate to let us know.
Take care for now.
Paul and Ang

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer