Prize Picks Reviews 

Just like others are posting, Prize Picks stole the money in my account due to misuse of my account, without any discussion. They don't answer support emails, they don't answer chats, and they don't provide a customer service line to call and speak to a real person about the issue. very unprofessional company, and a class action lawsuit should be started.

Beware of PrizePicks – They Will Steal Your Money!

PrizePicks is a complete scam. They locked me out of my account for no reason, with money still inside, and their so-called “customer service” is a joke. There’s no live chat, no phone support—just emails that they ignore or send generic responses to. It’s clear they know exactly what they’re doing and make it nearly impossible to get your money back.

I’m not the only one—there are plenty of stories of people getting locked out for no reason while PrizePicks holds their funds hostage. They’ll let you deposit and play, but the moment you try to withdraw or something goes wrong, good luck ever getting a real answer.

Stay far away from this shady company unless you want to risk losing your money with zero accountability. There are much better alternatives out there.

Today I went to through the app to withdraw funds that I have played through.

I went to "Request Withdrawal" and was prompted to add my bank account, so I did.

After going through the process of adding my bank account, I see that $100 was added to my balance, and now I do not meet the requirements to withdraw my money.

I went through customer service, including a supervisor, and they only keep repeating that I made a deposit and they cannot refund me and that I need to play through.

On top of this, I don't see any pending charges on my bank accounts, so this was clearly added by the app.

This feels like an outright scam. They've locked up funds by adding money to my balance and claiming that I made a deposit.

Still going back and forth with customer service, but they keep ignoring me and just repeating themselves.

Why at least once a week prize picks ask me to identify myself and cant get on now.

Absolute scammers.

I had an NBA parlay that was settled and paid out. The NBA had a stat correction causing the parlay to lose. Took the funds right out of the account... disgusting. No other site would do this, they would eat the cost.

Prize Picks is the worst betting app ever made. Customer service is horrible, takes forever and a day to get back to you and they do not honor there referral bonus. Under Dog is a way better betting app with wonderful customers service. They take care of problems that Prize Picks wouldn't even budge to help.

They cheat me on the super bowl with the kansas city chief, quarterback patrick mahomes need it one touchdown and he got it and more but I still lost with him when I took jaelyn hurts philadelphia eagles quarterback with the same thing and won

I won on the Super Bowl, requested a withdrawl of the winnings. Followed the prompts to connect my bank account and then they TOOK that money out of my bank account and deposited it into Prize Picks.
After waiting HOURS on hold with customer service they just denied that they did it and were no help.

These people are fraudsters. I won $600 and tried to withdraw it but got an error message. I contacted support and they closed my account and took my winnings.

Account deactivated. No refund of initial deposit. Informed that I violated there terms of service. I have no idea what I did. I have never had problems with underdog and DraftKings. Customer service chats take hours to get any help. Had me resend my Photo ID. Do not use this app.

This app is ridiculous. Set up account, numerous deposits made and bets placed. I went to withdrawal a small dollar amount to see how long it takes. My account got flagged for review and was informed I needed to submit PICTURES of my ID, my debit card, DL, and last 4 of SSN. Was not asked for any of this extra crap when I was making deposits. The fact this company asks for all this extra stuff in order to withdrawal funds($40) is the biggest hassle and the company knows this so you will just leave the money with them until, hopefully, you win enough for it to be worth the risk of submitting sensitive information via a chat session to God knows who. Needless to say I deactivated my account. Hard rock bet app is the best. Not this joke of a company.

Customer service is no service

I reached out to customer service with the same issue as a lot of people on this form and customer service response was we will all tell you the same thing including management

Dang i should have read these reviews before joining. I had deposited 20.00 and it said the card was active on another account. I dont have another account. I got charged on my card i reached out and still no response on the chat. So im basically out 20.00 thankfully it wasnt more . I will not be using this again.

Prize picks is the biggest fraud embezzlement company out of all the betting websites your better or using fanduel bet 365 or anything but this rigged website!

Had a bet for the under on Desmond Ridder’s passing line at 211.5 yards. ESPN, NFL, CBS Sports, and more had it marked at 208 yards… Yet Prize Picks suggested their 3rd party stat partners all have it at 212. I filed a dispute and was told that there isn’t anything they can do… Not owning up to their mistake. DO NOT TRUST THIS COMPANY.

I have an account with Prize Picks and have been attempting to withdraw funds to my bank account. The link from prize picks to Aeropay is not working and all I get is the loading message after entering my number. When I reached out to customer service they informed me that I would not be allowed to withdraw the funds that I had earned because I had deposited the entry fee via Apple Pay and apple pay is only available for deposits and not withdrawals. They refuse to allow me to save an approved alternative payment method such as linking a bank account. They said “If you are trying to withdraw with another bank/card - you have to connect it with your prizepicks account first by depositing (make sure its a bank/card that is allowed or is available for withdrawals as well). ​ ​Same method with paypal. PayPal is available as a withdrawal method but you first need to use it in placing a deposit into your PrizePicks account - for it to link up and show as an option in withdrawal's tab. You also have to playthrough the amount deposited to avoid playthrough error. Once those steps are done then it should show up on your withdrawals tab options.” Therefore I’m required to bet more in order to withdraw the funds I have already earned. That is abusing and deceptive. I should not be required to bet more and risk more funds in order to withdraw what I have already earned. They must allow me to save an approved payment method and withdraw without requiring me to bet more. The resolution I want is the ability to withdraw my earnings without betting more.

This app is misleading. They advertise “discounted” stats that are actually higher than the standard ones. For example, they listed Lamar Jackson’s passing line at 235.5 as a discount, while other apps had him at 223.5. Avoid using PrizePicks and choose any other app—they’re not trustworthy.

First, they don’t tell you have to play through your entire first deposit to withdraw any second the website sucks. The app sucks the betting and how you bet sucks and I even won money. I won all of my bets and made 100 bucks but just the app sucks I’ll never use it again. They should be taken down and never used. Please don’t use the app. The app sucks. Do not bet money on PrizePicks. It’s horrible horrible use DraftKings or FanDuel or hell even MGM is better.

My fellow sports betters ,be very careful with this app prize picks...My local credit union told me, theirs alot of fraud from Prize Picks...

Prizepicks is a scam and fraud they told me I had to add more money with a different payment just to withdraw which is a lie when you click on withdrawal a list of banks shows up