I Traded on Profinex – Then They Held My $28,000 Hostage
I am 57 years old. I made a trade on Profinex selling my Bitcoin. The trade went through fine.. The money never showed up in my bank account.
I waited a week. Then two weeks. I thought maybe it was just taking some time.
I contacted my bank to see what was going on. They told me there was no problem on their end. No frozen transaction, no hold on my money. They said the issue was with Profinex. They just wouldn't give me my money.
I emailed Profinex support times. Every time I got the boring replies:
"We are looking at your trade."
"Please be patient."
"Someone will update you soon."
Weeks went by. No real updates. Nothing changed. I started to get worried.
I even offered to send them any document they needed – ID, proof of address trading history – just to prove who I was. Profinex never replied. They just kept my $28,000.. Ignored me.
I felt really helpless. My bank said it wasn't their problem. Profinex wouldn't talk to me. My money was stuck in their system with no explanation and no end in sight.
That's when I found Poma Advisory. Getting my money back wasn't easy – it took months of letters proving my trading history and chasing Profinex.. Poma Advisory helped me all the way. In the end they got every dollar of my $28,000
Here's what I learned:
If your bank says there's no problem then Profinex is the issue. Don't waste months asking them for help. Get help away. Poma Advisory made a difference for me.
To Profinex:
You should give people their money when you say you will. Ignoring customers after a trade is, like taking their money.
Would I recommend Profinex to anyone?
No. I would say stay from Profinex.








