The promixx is my favorite bottle now. Insulation keeps ice all day. The mixer top breaks up powders and never leaves grit feeling. Fits perfectly under ice and water machines. Pop top stays sec... Toon meer
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Lees wat reviewers zeggen
Great quality shaker bottle that’s well designed and easy to use. It mixes protein shakes smoothly without leaving lots of lumps, and it’s easy to clean afterwards. Feels solid and durable compared to... Toon meer
Bedrijf heeft geantwoord
Perfect bottle 🤩 great quality and really robust! Accidentally left it in a hot car and it was still ice cold 6 hours later! Other thermal bottles I’ve tried always leak, and this one hasn’t let me d... Toon meer
Fab design, nice colour, really robust. Every other bottle I've ever used the cap hits you in the face when you drink, luckily this one's different and so multifunctional, not just good for a shake,... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At PROMiXX, we transform the ordinary into extraordinary with daring innovation and captivating design. Our mission goes beyond product creation, we are revolutionizing the way people approach their health and lifestyle habits, by providing better experiences. We have been at the forefront of driving technological improvements in drinkware for over a decade. We don't just participate; we lead the way. Bringing beautiful aesthetics and cutting-edge technology together. Molding the perfect fusion of art and science with exceptional product designs.
Contactgegevens
Verenigd Koninkrijk
- info@promixx.com
- promixx.com
4,5
Uitstekend
137 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Mixer shakers bottle
Fantastic customer service brilliant service excellent product great price enjoying using the product thankyou so much 😀 😊
29 mei 2026
Antwoord van PROMIXX
Reading this put a big smile on our faces! 😄🙌 We're delighted you're loving both your shaker and the service you received. Thank you so much for the kind words and for choosing PROMiXX, it truly means a lot to the team. Enjoy every shake! 💪 You might also spot a little note from us in your inbox.
Antwoord van PROMIXX
Love hearing this! 🙌 We designed our bottles to be the ultimate training companion, so knowing it’s ticking every box for you means a lot. Thanks for the amazing support! Enjoy every session with your PROMiXX 💪🔥 You might also spot a little note from us in your inbox.
High quality products
I have had a Promixx mixer for years, my american blender just broke so I replaced it with the Promixx Sense. So far very powerful and was easy to use
11 mei 2026
Antwoord van PROMIXX
Love hearing that a long-time PROMiXX user came back for the Sense 🙌 Sorry to hear your old blender gave up, but we’re thrilled the Sense is already proving its power and ease of use. Thanks for sticking with us over the years! 💪
Your customer service is non-existent
Your customer service is non-existent. Your site errored during my checkout and you did nothing to correct it.
4 mei 2026
Antwoord van PROMIXX
We’re really sorry this experience left you feeling let down, that’s never the standard we aim for. We understand how frustrating checkout issues can be, especially when things don’t go smoothly from the start.
We did reach out to help resolve things for you and hope we’ve been able to make things right. If there’s anything further you need, our team is always here and happy to help.
Great product
17 april 2026
Antwoord van PROMIXX
Short and sweet! we’ll take that all day 😄 Thanks for the support and for choosing PROMiXX! 🙌 You might also spot a little note from us in your inbox. Enjoy!
Nach Anlaufschwierigkeiten...
Ich habe zweimal bei dieser Firma bestellt (einmal direkt und einmal über Amazon) Die Produkte sind relativ teuer aber das System ist innovativ.
Nach Anlaufschwierigkeiten habe ich aufgrund einer Reklamation ein kostenfreies Ersatzgerät erhalten!
Die Servicemitarbeiterein hat soich sehr bemüht, vielen Dank!
10 maart 2026
Review zonder uitnodiging
Antwoord van PROMIXX
Vielen herzlichen Dank für Ihre tolle Bewertung! 😊 Es freut uns sehr zu hören, dass Sie mit Ihren Produkten zufrieden sind und dass wir Ihr Anliegen zu Ihrer Zufriedenheit lösen konnten. Ihr Lob für unsere Servicemitarbeiterin geben wir sehr gerne weiter. Wir freuen uns auf Ihre nächste Bestellung!
Simply the Best Blender
What a Product.. been blending Protein shakes for over 30years and this is by far the best product I’ve ever used.
I ordered the Pro electric shaker 3 months ago and was amazed how good the whole process was from ordering to the actual product.. it arrived on time and you can see the quality of the product straight away … I have been so impressed by the way it mixes I have now also purchased the sense intelligent cordless blender which again has impressed.. such an amazing product
4 februari 2026
Review zonder uitnodiging
Antwoord van PROMIXX
Wow, 30 years of protein shakes — now that's expertise we truly value! 🙌 Thank you so much for this incredible review. It means the world to us that the Pro Electric Shaker has earned the top spot after all that experience! We're so glad the whole journey — from ordering to delivery to that first blend — lived up to expectations. And welcome to the Sense Intelligent Cordless Blender family too! We hope it continues to impress. Here's to many more great shakes ahead! 💪
Awful
Update: They have responded to the email I sent, and though it was a bit delayed response, once they got it touch it was smooth and prompt customer service. I have received my replacement within a week and it's working fine so far!
________________________
Awful! The blender stopped working within a month. Have left an email and filled out the contact form multiple times but heard nothing from there side. I've contacted the social media page and no response there either.
1 februari 2026
Review zonder uitnodiging
Antwoord van PROMIXX
Thank you so much for updating your review, and we're truly sorry for the frustrating experience you had initially. There's no excuse for the lack of response you encountered, and we completely understand how disappointing that must have been — especially when a product you trusted stopped working so soon.
We're really glad we were able to connect in the end and get a replacement out to you quickly. It's great to hear it's up and running! We'll be taking your feedback on board to make sure we do better on response times going forward. Thank you for giving us the chance to make it right. 🙏
Awful customer service
Awful customer service. Wanted to return an item, have email numerous times and just no reply! Contacted on social media and the same. Will never buy from them again, DO NOT BUY
19 januari 2026
Review zonder uitnodiging
Antwoord van PROMIXX
We're really sorry to hear this and we completely understand your frustration. This is not the experience we want for any of our customers, and we sincerely apologise that your emails and messages have gone unanswered — that's simply not good enough.
We'd really like the chance to make this right. Could you please reach out to us directly at info@promixx.com and mark it for urgent attention? We want to resolve your return as quickly as possible and restore your faith in us. Thank you for bringing this to our attention.
DO NOT USE THIS COMPANY
I wish I had read the reviews before making the mistake of purchasing from this company...I bought the rechargeable mixer bottle in October as part of a birthday gift for my son...No problems initially but 6 weeks later the electronic base unit developed a life of its own switching itself on and off and then on permanently till it ran out of charge...I have contacted Promixx 4 times..twice by e mail and twice via their online portal..Like other very dissatisfied customers absolutely no response whatsoever which is quite dreadful. I notice that all the negative reviews on Trustpilot have been ignored by Promixx which just shows they dont care in the slightest...They have our money so why should they bother..Rubbish products and diabolical customer service..
15 oktober 2025
Review zonder uitnodiging
Antwoord van PROMIXX
We are truly sorry to read this, and we want to sincerely apologise for the experience you've had. There is no excuse for the lack of response you've received after contacting us four times — this is completely unacceptable and we understand your frustration entirely.
We can see why this feels especially upsetting given the product was a birthday gift for your son, and we're sorry we let you both down. We genuinely want to resolve this for you as quickly as possible. Please contact us directly at info@promixx.com and we will make sure your case is treated as a priority. We hope to have the chance to turn this experience around.
Amazing service
I initially filed a complaint, but I completely take it back. They actually provide excellent service. My order was significantly delayed — by about three weeks. However, I immediately received an email with sincere apologies. Because of that, I experienced very good customer service. In the end, I received exactly the order I had placed, and I am very satisfied with it. So if you’re reading this: definitely order from here.
15 december 2025
Review zonder uitnodiging
Antwoord van PROMIXX
Thank you so much for this incredibly kind update — it genuinely means a great deal to us! We're so sorry the delay caused you concern in the first place, and we completely understand why you felt the way you did. A three-week delay is never acceptable, and we're glad we were able to communicate openly and promptly when it happened.
Knowing that you're happy with your order in the end, and that you'd recommend us to others, is the biggest compliment we could receive. Thank you for your patience, your understanding, and your generosity in updating your review. We hope to continue earning your trust! 🙏
No customer service, no help with missing order
Although mostly pleased with my first blender purchase, I am very annoyed at not ever having received my second purchase which was almost 3 weeks ago. Sent 2 emails asking where my order is, and got absolutely zero response back. Poor customer service if you can even call that service.
5 december 2025
Review zonder uitnodiging
Product stoped working after 1 week
Product stoped working after 1 week, customer service is awful no response with the issue. DO NOT BUY ANYTHING FROM THIS COMPANY
18 december 2025
Review zonder uitnodiging
Faulty Product - Worst Aftercare possible
I purchased the PRO Stainless Steel Mixer on November 15th, but unfortunately, I cannot review its performance as it arrived faulty and did not work.
I contacted customer care and waited four days for a response, which only asked for a photo of the device while charging. I sent the requested photo within the hour on November 26th, yet I have received no further communication since.
I understand that defects can happen, but I expected far better aftercare. I returned the device over a week ago, and again, there has been no correspondence from the Promixx team.
If you are considering purchasing this product, I would strongly advise against it. The company appears quick to take your money but slow—or unwilling—to provide support when issues arise.
26 november 2025
Review zonder uitnodiging
Assistenza impeccabile
Assistenza impeccabile , hanno sostituito il mio promix che non funzionava più in tempi rapidi. Molto cortesi e disponibili, veramente un occhio di riguardo per i loro clienti.
28 november 2025
Review zonder uitnodiging
Antwoord van PROMIXX
Grazie mille per le sue gentili parole! 🙏 Siamo davvero felici di aver potuto risolvere il problema con il suo Promix in tempi rapidi e che l'esperienza con il nostro servizio clienti sia stata positiva. La cura per i nostri clienti è qualcosa in cui crediamo profondamente, e recensioni come la sua ci danno la carica ogni giorno. Grazie per la fiducia — speriamo di rivederla presto!
The cap broke
The cap of my shaker bottle broke, I messaged them and got a fast answer. They did offer to sent me a new shaker (free of charge), which I received a week after their mail.
Awesome customer support - this is how its done :)
16 oktober 2025
Review zonder uitnodiging
Antwoord van PROMIXX
That's exactly the experience we always aim to deliver, so it's brilliant to hear it landed that way! 😊 We're sorry the cap broke, but we're really glad our team could jump on it quickly and get a new shaker out to you without any fuss. Thank you for the kind words and for taking the time to share your experience — comments like yours mean a lot to the whole team. Enjoy your shaker! 💪
quick and easy service
Very nice contact, customer oriented and quick response.
Due to a guaranty issue (ordered on Amazon platform) I reached out to the customer service, without no long discussion they sent me a new bottle for free, very appreciated👍
11 november 2025
Review zonder uitnodiging
Antwoord van PROMIXX
Thank you so much for the kind words and the thumbs up! 🙏 We always want to make things as straightforward as possible for our customers — no back and forth, no hassle. We're really glad we could sort out your warranty issue quickly and get a new bottle on its way to you, regardless of where you ordered. That's the experience everyone deserves! Thanks again for taking the time to share this — it truly means a lot to us. 👊
Tengo un problema con un pedido
Tengo un problema con un pedido, después de muchos correos me responden que me envían de nuevos el producto, después de varias semanas no ha llegado nada ni me han enviado el número de seguimiento ni nada. No responden los correos y hace casi 2 meses des de el pedido.
Finalmente recibi el producto, pero su demora y falta de información ha sido decepcionante
2 oktober 2025
Review zonder uitnodiging
Antwoord van PROMIXX
Muchas gracias por tomarse el tiempo de actualizar su reseña, y lamentamos sinceramente todo lo ocurrido. Entendemos perfectamente su frustración — esperar casi dos meses sin recibir información ni número de seguimiento no es en absoluto el servicio que queremos ofrecer a nuestros clientes. Nos alegra mucho que el producto haya llegado finalmente, pero somos conscientes de que la experiencia no debió ser así. Tomaremos muy en cuenta sus comentarios para mejorar tanto los tiempos de respuesta como la comunicación durante el proceso de envío. Gracias por su paciencia y por darnos la oportunidad de corregirlo. 🙏
I've bought a shaker Prox but it…
I've bought a shaker Prox but it stopped working after just a couple of days. I've tried to put myself in contact with them but after 2 weeks I haven't received an answer yet.
15 oktober 2025
Review zonder uitnodiging
Terrible service
Terrible service – avoid this company
I ordered two shakers with a 7-day delivery timeframe, but 15 days have passed and I haven’t received anything. I’ve tried contacting Promixx through multiple channels and haven’t received a single response. It’s impossible to reach them — absolutely unacceptable. They’ve effectively taken my money without delivering the products. Very disappointing experience.
29 september 2025
Review zonder uitnodiging
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