Purchased a ceiling vent from them, I chose Satin assuming it would be a Satin White finish given that’s what the pictures show. A white vent. But no a silver vent serviced. Customer service very un... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered direct from this firm rather than Amazon, better price, less than £4 tracked delivery, the anthracite vent covers arrived within 24 hrs, exce!lent communication too. They are excellent quality... Toon meer
I purchased a black metal access panel, and this was one of the few suppliers offering a non-plastic product. The item arrived promptly via Royal Mail as corresponds exactly with the specs. Will u... Toon meer
Needed a white vent and Prostko had exactly what I wanted at a fair price. Item arrived very quickly and was as described and looks great where we have it fitted. From this experience I would highly... Toon meer
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything went to plan
I purchased a black metal access panel, and this was one of the few suppliers offering a non-plastic product. The item arrived promptly via Royal Mail as corresponds exactly with the specs.
Will use again.
Poor customer service
Only 1 of the two items ordered were in stock. I had paid for 24 hour postage as goods were urgently required. Very unhelpful response and would not send 1 item on its own even after requesting this twice. I did get a full refund but the delay was costly as I had to purchase elsewhere. My advice would be to think twice before using this company as clearly the customer does not come first.
Super service
My order was done quickly and efficiently and arrived on time in excellent condition thank you
Hatch door with lock
Delivery was fast, product was well made and was easy to install, does the job it was designed to do 👍
Reducer dimensions not as expected
Reducer dimensions not as expected - will sort of work with some sealant - and ducting the wrong size
Prostko were great
Prostko were great! Their website worked perfectly, and I'm really pleased with the chimney pipe. However Evri let them down. They delayed the delivery by several days, why I don't know but it was at the collection end.
Should be called prostJOKE
Should be called prostJOKE, ordered a vent diffuser with spring clips,waited 10 days for delivery,item finally turns up without the spring clips that actually hold the item in place,that's good ,contacted customer services only to be told that the dispatch team have confirmed that my item was new,sealed and all pieces were included,hahaha ok,clown company that scam people,avoid at all costs.
Do not order from this company
Do not order from this company. Sent wrong unusable items and refuse to pay return postage.
100% DREADFUL
DREADFUL, I needed to return the item: there was no contact number as they stated. There was no way to contact them as the contact provision didn't accept any e-mail.
I wish I had read the reviews and fully agree with Paul above even tho we have never met.
Avoid this company at all cost
It's a scam
It's a scam. We got a faulty extremely poor quality product from them. They have no contact number, but they only have an email. They want us to send the faulty product at our cost and agreed to pay the refund including the postage price. Once they receive the item they will keep it and will go quiet. They are reselling the the faulty products to other customers as it look. We have reported to ebay about their fraud.
Fraudulent company
Ordered goods over a week ago. Items state that delivery is 24 hour tracked. No tracking information provided. No phone number for company. Have sent 4 emails and 3 messages on the website, with no reply. Fear I have been scammed. I will be contacting bank fraud department today to process a claim.
These companies absolutely disgust me. Avoid at all costs!
Incomplete items delivered, poor customer services after sales
Purchased three large door vents; all were supplied without fittings which they were advertised as coming with. Customer services only offered a refund '...at my expense...' to return, and as items would have been expensive to return, I suspect they were hoping that was that, which it was...
Persone disoneste da evitare assolutamente
Da evitare, società che truffa i propri clienti.
Dopo avermi inviato uno sportello per ispezione di plastica (tra le altre cose arrivato rotto) anziché di metallo come acquistato e pagato, chiedo il reso e mi viene richiesto di inviare a mie spese l'articolo danneggiato e che mi avrebbero rimborsato.
Quando ricevono l'articolo mi rimborsano una cifra inferiore a quanto da me pagato e non mi rimborsano le spese della spedizione per il reso.
Mi hanno mandato un oggetto sbagliato e rotto e quando lo hanno ricevuto indietro mi hanno risposto che l'articolo era danneggiato e non potevano rimborsarmi! TRUFFATORI!
State alla larga! Società così dovrebbero fallire prima di iniziare a lavorare!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








