PROTECTION PLUS ® Reviews 334

We used Protection Plus many years ago. After returning from an expat assignment, we researched different alarm companies, but were unimpressed with the initial sales service and monthly monitoring costs. As we had had a good experience with Protection plus previously, we contacted them again and have not been disappointed.

Very professional and responsible! Definitely will use the team again! We

I really appreciate last years promo of getting a few months free and this year promo of completing 4 reviews to get 2 months free that’s awesome! Good service for a good price!

The information we received from our initial phone enquiry was detailed and professional. The installation was scheduled quickly, and the technician who installed the hardware was prompt, cheerful and efficient. We required a system which did not require a conventional home-phone line (using the cellular system instead) and found that pricing was better than some "big boys".

John came and installed the system and he was attentive/patient and diligent in his explanation on how to operate the system. System is operating smoothly so far. John was kind to take time to go through the exercise with myself and souse on how to operate the system and configured the zone names appropriately to keep things in a logical sense for the family. Thank you John for your time/effort and expertise. Truly top notch!!!

Thank you to Mike to who made this whole process seamless and uncomplicated. Thank you for the transparency and guidance Mike!

Mike was great at explaining the entire system and options. Very happy with the alarm system and the app interface.

I recently purchased a home through a private sale and was resuming the services of protection plus from the previous owners, for my home alarm system / monitoring. The transition was seamless. Everyone I interacted with; from representatives over the phone to the gentleman who came by to test and explain my alarm system were a pleasure to deal with. The communication was clear, and they made sure I understood everything before proceeding.

I cannot recommend Protection Plus more, and I would not hesitate in mentioning them, If I was asked for a referral.

Thank you kindly.

Great work again from protection plus. Johnny V installed locks on all my interior doors and even a padlock on a pair of sliding glass doors/dealt with old tumblers without the key like a pro. Thank you Johnny and to Steve also for setting the appointment

Great company, great workers and many security solutions.

amazing company and good deal... forget it about adt and etc. good company and service is good.

Contractor was diligent (Verne I believe ), and quite meticulous. He ran into the odd roadblock as this was a not a new build home. He spent many hours there, with only complaint being the ceilings had holes and were repaired at MY expense!

Had the pleasure to meet Steven,explained everything to me,and very pleasant person to talk to,made everything clear and easy to understand. Then the technician John,prompt and very professional ,I am very pleased to have chosen Protectionplus,and again I have to say their excellent knowledge and credibility is outstanding. Thank you Steven and thank you John.Rene venuto and family.

Really good response time and easy to work with technicians. Happy with equipment.

Protection Plus upgraded our aging alarm system by integrating the old technology with newer technology as needed. John was prompt, efficient and left absolutely no mess behind! He spent time explaining the new features and resolved any concerns that I had. Much appreciated!

Brian was amazing! He was very knowledgeable about security services. It helped my small business and has been working great. I highly recommend to all new businesses! It is great with one less thing to worry about.

The folks at Protection Plus completed all installation work effectively and efficiently and most importantly were consultative throughout the process. They answered all of our questions and were very thorough with all explanations. I would highly recommend Protection Plus

Mike and his team were very knowledgeable and worked within our budget to provide us with a great alarm system. Installation was easy and on time. The technician answered all our questions and even gave us options for future upgrades that we requested. The equipment itself was modern and fit the design decor of our house. We were very pleased with the entire experience.

Fast courteous knowledgeable information and installation.

Totally responsive

Salesperson was very friendly and knowledgeable. The installation however did not go as smoothly as we thought it would. The technician did not clean after himself and scratched a brand new door that we installed only a month ago. We would have appreciated a follow-up from someone, to explain us how the system installed works, or at the very least to gauge our satisfaction. The only thing we got is a call and a follow-up email from their administrative team asking us, again, what was our credit card number as the technician forgot to write it down when he came over. All in all, we're happy with the system, but we're a bit disappointed with the service.

Right from my initial inquiry, I found the people helpful and efficient. The estimate was provided by Mike that was clear and exactly what I requested. The installation was timely and was a pleasant experience. John was very helpful, explained everything and made sure that the instructions were understood.
I would recommend Protection Plus to anyone