PROTECTION PLUS ® Reviews 334

Very good customer service and easy to use. No issues.

Provided specs and image of my existing equipment to determine if it is compatible with ProtectionPlus systems and was advised that it is. In the conversion process the technician could no synchronize the module with the system and found it necessary to install a new module at a cost of $100.

Great service, great prices who could ask for more. Tech was very professional and helpful during installation

I have been very satisfied with my service since 2014 and will continue with Protection Plus in coming years.

Have been very satisfied with my service.

Jason our technician installed at our first house and now at our new home. He is very professional and informative and made us feel secure. Thank you for the great service.

Iam with PROTECTION PLUS since 2002 and they r the best very helpful and the best service.

I would highly recommend to anyone looking for a reliable and safe protection on your home with friendly staff. I have been with Protection Plus for 8 years now. The best recommendation is through personal experience.

I received professional and excellent service over all, I will highly recommend protection plus to my family and friends.

Locksmith John was extremely helpful in finding the right combination lock even before I hired him for the job. He did an excellent job installing the lock. Friendly, punctual and professional.

Smooth discussion and installation. Nice and easy to use. Good customer service and support.

So far so good! They were fast, efficient and explained how the system works where I wasn't left confused. Feel happy knowing that my family is safe. Also, pricing is competitive and of good value. I would recommend Protection Plus to my friends and neighbours.

Joe was great. He explained how to use the console. Completed the installation in under an hour. The system works as good as expected.

Have been a client for many years now and I can honestly say that all of my interactions regarding technical support has been far superior to any that I have had with other service suppliers. I can't believe how consistent they are!!!!

They always take the time to walk me through trouble shooting scenarios and even follow up with me to make sure all is well with my system. Who does that??

I just wish they provided service in Northern Ontario and I would sign up with them again.

Great service so far. I chose Protection Plus over other larger companies due to the great reviews online (compared to the many horror stories about some of their competitors). I talked to Brian on the phone who took the time to answer my many questions and didn't try to give the "hard sell" I experienced elsewhere.

The monthly fee is quite competitive, and you end up owning the equipment (which is not always the case elsewhere).

I was able to arrange installation at very short notice, which was important because I was going away on vacation. The installation went smoothly and they ran the power cable through the wall with no issues. The equipment is easy to use and appears state-of-the-art. I recommend getting the phone app, which is free.

So far the system has worked well and my experience has been good. Recommended!

Great service and prompt response. Very professional.

I recommend Protection Plus. The installer Jason did a great job and very friendly.
The only thing I do not like is when I call the monitoring centre asking for help, you always have to wait for someone to call back. They do not call back right away.

John from Protection Plus is very friendly and a true professional at what he does! I called Protection Plus front line to inquire about upgrading the security of my house, and John called me that same evening to discuss further! He was able to come the following day which I thought was impressive given they are based in Toronto and I am from Milton. John was very friendly and listened to my concerns and then provided the right package for me. I wanted to save more money and so he further adjusted the package so I am comfortable with the purchase including service and products! He was not trying to sell me something I do not need which I really appreciate knowing other companies up sell to make a hefty sale at the first chance. Upon arrival John was very informative of the product and reassured my decision to invest in security as I have a new born. He went out of his way to ensure my entry door was cleaned up from prior residue before starting his own work, it showed he has passion with his craft and worked to ensure the final product is perfect! I was very satisfied with his work, and also his time spent ensuring my entry door is solid with all benchmarks required by law and security.
If John is the representation of Protection Plus, then I say this is one outstanding company and organization that truly works to satisfy their customers! Thank you so much!!

John if you are reading this, I will definitely call you again for more work next year round. Cheers buddy!

Excellent service and care, Steven and John only cared about my safety and my needs.
Steven even recommended the better option to protect my house. Called me on his day off to make sure everything was going as planned.
John is the man, he knows exactly what he is doing and took his time to explain.
Hats off to this company who cares about it's customers' safety rather than money like others.
I highly recommend anybody to use their services.