Protémoa Reviews 

I ordered clothing from Protémóa and was genuinely impressed with both the quality and design of the pieces I received. The fabric feels premium, the fit is exactly as described, and the overall style is elegant yet comfortable. Would buy again!

I’ve ordered many items from Protemoa and none of them have disappointed me. The designs and fittings are perfect and I always get compliments from them. The packaging is also very beautiful, small details makes perfect.

I recently purchased a pair of B Jeans from Protemoa, and I have to say, they were absolutely worth the wait! Living in Australia, the shipping time took a little longer than I expected, but after trying them on, I can confidently say that these jeans are the real deal.

The fit is incredible – they’re flattering, comfortable, and the quality is top-notch. The fabric feels sturdy but still has a nice stretch to it, and the design is just as stylish as I hoped. The attention to detail is clearly there, and you can tell they’re made to last.

If you're ordering internationally, the shipping time can be a bit of a wait, but trust me, it's worth every day.

I have purchased multiple pieces from this company and all of them have been quality. I really like the fit of the b jeans and the zip up hoodie.

I have bought multiple times and they come within 2 weeks. Quality is good.

great pieces but customer service is non-existent, emails get ignored so I can't even initiate a return/exchange due to sizing differences (vendor does not cover return postage, and returns must be received within a certain window of time from delivery). won't be buying from here again unfortunately.

I’ve ordered from Protemoa many times now, and I love their stuff. The designs are unique and it always comes packed really well (I actually kept all the zipped bags they send the clothes in because they’re so versatile haha).

I have ordered from this company before and was quite satisfied, when I ordered a second time they did not even send my package. I contacted customer service and the confirmed that they did not send it. I tried to get more information, but no response. The only answer I got was that they needed my tax number. They did not need that last time I i did not fill it out for the order. I mailed that I don't want to give that information, and if they can't deliver the package with my adress, just refund. No answer. Message sent around 2weeks, ago

Update, they sendt me a message, and refunded me. So I guess they are not able to send to Norway. That is understandable, but they stil did not refund until after I sendt multiple messages (took over 2 month since the order). They also did not answer any of my replies to their emails. So if you want to contact the send a message to their Forum.
So to summarize, I believe it's safe to order, but it's a 50% chance you get an order or a refund after alot of hassle.

The quality of the items were great and the packaging looks cool too. It also comes with cool gacha metal cards.

All the jeans i wear are from this website. theyre good quality, the right fitting and always get compliments on them. i recommend!

Protemoa has never let me down or my friend so we always look forward to their new releases. Every piece I’ve ordered has been great quality, with unique, edgy designs that don’t compromise on materials. I really like that everything is made in limited quantities, it adds that bit of FOMO and makes each item feel special. Delivery is always fast and reliable (we are based in UAE), and their customer service is super accommodating. I’ve ordered from the new drop and have requested for a change of size ahead of delivery and they’ve been very responsive.

I’m always excited for the next drop or the return of the Paris heels! Missed this one and regret it ever since. Can’t wait to receive my new items this month xx

Very good product

As the delivery time encroaches upon one month, my excitement has mellowed into disappointment and confusion. I have not heard from the warehouse since the 6th of May... it is the 24th of May as I am writing this review. I have reviewed the order several times to check that my address and details were in place, and I do not have any clarity on where my package is.
I have reached out to the warehouse on multiple occasions to follow up and received nothing in response. That being said, I will give it to customer service for trying to figure things out on their end and making this experience a bit more bearable. However, that has also been uneventful and ultimately unsuccessful.
I do love the pieces, albeit the $10 shipping fee for fast delivery, and I was planning to purchase more after this order, so my disappointment is starting to grow as I have yet to receive my package (it is just one cardigan).

Update!
They resent the package and it looks like it's from a different warehouse(CN), not the US warehouse. I think this is more of a shipping company issue than the brand. The cardigan did have a hole in knitting of the sleeve, but I quite liked it. I was missing the universe card which was disappointing.

I ordered clothing from Protémóa and was genuinely impressed with both the quality and design of the pieces I received. The fabric feels premium, the fit is exactly as described, and the overall style is elegant yet comfortable.

Shipping was smooth and reasonably quick, and everything arrived well-packaged. I’m really happy with my order and would definitely consider shopping from Protémóa again.

Highly recommended

recieved my Bjeans 1 and it looked nothing like the pictures they advertise. The jeans i got is just some normal looking blue jeans with barely any visible wash displayed. Also within the first couple weeks it appears to have already ripped around my cr0tch area which i found weird so i patched it up then another rip starts to form around the same area.

Fast delivery, love their clothes and customer service were very hands on which I appreciate. Will definitely be purchasing from them again as a result

Received my cool red cardigan, ordered an XL, and fits perfectly, delivered fairly quickly, i wasn’t in a rush anyways. I think the quality/price ratio is very good.

Ordered 2 cardigans as a Christmas present, my girlfriend liked it a lot. Great brand and great quality!

There was an issue with my shipment, where my order could not be delivered. This company used CN and Piggyship to ship my order, and Piggyship is quite literally the worst courier service I’ve ever encountered. Even though signs were posted everywhere in my apartment complex, they could not find my apartment’s mailbox hub so they sent my package back.

I could not find the courier info anywhere on the Protemoa website or emails so I could not reach out to the courier. When I contacted Protemoa, they told me they would help resolve the issue by contacting the courier and keep me updated but I’m not sure they did anything.

I have not heard back from them and I’ve been emailing the company periodically for any sort of update. It’s been almost a month and I’m getting frustrating because the company would occasionally respond to my emails with vague info like “we’ll look into it.”

It took only a week for my package to arrive to my city after I placed the order so I’m not sure why an update is taking so long. Protemoa should have at least offered some sort of resolution by now.

I ordered at the 4th of September. Got an confirmation email about my order and there it just stops.
I paid extra for fedex express shipping to get it in 3 to 5 days. Now it’s the end of the month and no update on my order. I send multiple emails and a dm on Instagram. Got one response after a couple of days.
They only said they are would ask fedex for an update.
That was it, no contact from there on anymore.

In general I never received an email that the package was shipped. And on the Instagram they posted about the pre orders that were almost ready.

I checked again and nothing on the website or mail says I brought an pre order. So it should be send.

I paid including extra for the shipping 213 dollars
That is just now lost