Subscription Trap
Subscription Trap! Stay Away from RAYMOAI
RAYMOAI advertises a trial for just €0.50, which seems harmless at first. I paid the €0.50 with my credit card to test the service. The result was poor and not worth the money.
The real problem is what happens afterwards: while you think you are paying only €0.50 for a one-time trial, a monthly subscription of €12.99 is activated and charged to your credit card. This was not clearly communicated during the payment process.
To make things even more misleading, I received an email inviting me to purchase and activate a subscription, even though the subscription was apparently already active and charging my credit card. There was no clear notification that I had already been enrolled in a recurring €12.99 monthly plan.
I only discovered this after checking my credit card statement. I immediately disputed the charge and had it reversed through my credit card provider.
In my opinion, this business model is designed to get customers into an unwanted subscription. Be extremely careful before entering your credit card details and read all terms and conditions very closely.