My dog has a skin disease. After spending a lot of money on various veterinarian-approved shampoos that didn't work, I came across this highly rated shampoo and decided to give it a try. After just on... Toon meer
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Lees wat reviewers zeggen
Delivered the right product requested and paid for. The free flea collar is a good gift. It makes me want to order again. But unfortunately, my Pomeranian for whom I ordered the shampoo died before I... Toon meer
Made in the USA? Shipped from China, ended up in Mexico after it apparently cleared customs in Australia. Apparently arrived in Australia on 30 June, still waiting. Did not respond to my enquiries un... Toon meer
Bedrijf heeft geantwoord
My dog has been dealing with stubborn hotspots for weeks but nothing seems to help. After using this treatment a few times, I have noticed a big improvement in redness and irritation. This formula is... Toon meer
Bedrijfsgegevens
- Dierenverzorgingswinkel
- Dierenbeheer
- Dierenwelzijnsorganisatie
- Dierentrimmer
- Dierenwinkel
- Vitamine- en supplementenwinkel
Geschreven door het bedrijf
Puainta was founded out of a deep love for pets and has evolved into a comprehensive guardian for them. From becoming friends with our pets to establishing ourselves as a powerful team of protectors and leaders in pet care, Puainta is dedicated to fulfilling our simple yet steadfast brand mission—Passion, Expertise, Innovation, and Sustainability. We understand that this bond goes beyond companionship; it embodies responsibility and commitment. That’s why every Puainta product is developed with strict adherence to the safety standards of human pharmaceuticals, infused with our innovative concepts, and designed to provide every pet with meticulous health care. As our research into veterinary pharmaceutical technology matures, we are committed to continuing the development of innovative pet products while also promoting knowledge about pet health and medication. Together with pet owners, we aim to build a timely and effective support system that safeguards pets’ health, ensuring that every pet receives the highest quality of care.
Domestic Manufacturing
Geschreven door het bedrijf
- At Puainta, we believe caring for pets goes hand-in-hand with caring for our planet. That's why all our pet products are manufactured in Ameriacan R&D factory under strict sustainability standards. As trusted partners of the FDA, EPA, USDA and PBL, we combine scientific expertise with eco-friendly practices - from waste-reducing formulas to sustainable packaging. Our veterinary expert team, backed by international doctors and research institutes, delivers safe, effective pet health solutions through clinical experience and innovative R&D.
Shipping & Delivery
All orders are processed within 24 hours during business days.
Shipping Fee & Shipping Time
Shipping Fee:
Orders over $59.99 qualify for free shipping;
Orders under $59.99 incur a $5.99 shipping fee.
Shipping Time:
3–7 business days for orders shipped within the United States.
4–11 business days for orders shipped to the United Kingdom, Mexico, Australia, Canada, and Europe.
Some orders may take 15–30 business days due to restocking.
Note
You will need to enter your shipping address at checkout to confirm product availability for your area.
How to Change Your Shipping Address
If you entered the wrong shipping address, please contact us as soon as possible to update it. Please note that address changes can only be made before your order has shipped.
Guarantee
30-Day Money-Back Guarantee
Tracking number provided for every order
Safe payments via Paypal/Credit/Debit Card
Contact Puainta®
Email: service@puainta.com
Email Response Hours: 9:30 AM to 6:30 PM, Monday to Friday.
We look forward to responding to all inquiries within 48 hours of the business day.
Contactgegevens
Verenigde Staten
- service@puainta.com
- puainta.com
Puainta
4,0
Goed
28 reviews
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The ingredients are very safe.
I bought many products, but none of them worked for my dog(Dimo). However, after purchasing Puainta spray, his condition miraculously improved. I am very grateful and will definitely repurchase it.
14 januari 2026
My doghas recovered.
Thanks to puainta, my doghas recovered and I will recommend him to my friends.
6 december 2025
Good quality, fast delivery.
I ordered it online and it arrived in less than a week. The package was very secure and safe.
14 december 2025
Recommended by a friend, very useful!
My friend bought it with a refund guarantee, and after using it, my cat's illness was cured within a week.
9 november 2025
I feel very confident using Puainta's products.
I've bought Puainta products twice, and they've been very safe for my dogLily, who is gradually recovering. I will definitely buy them again.
3 december 2025
Useful product!
Puainta's products are fantastic! Not only is the delivery fast, but the customer service is also professional. I will definitely buy again!
15 november 2025
My Maltese puppy recovered very quickly…
My Maltese puppy recovered very quickly after using this spray. It works so well! I'll definitely recommend it to my friends.
30 november 2025
Good products for my dog
My dog William loves it and it's a great help to him. I will continue to support him in the future!
25 november 2025
Far exceeded my expectations, a fantastic product.
The product is fantastic! The delivery speed far exceeded my expectations—it only took 7 days from ordering to receiving it! The packaging was sturdy, with no damage whatsoever. Customer service was also very patient in answering my questions.
2 november 2025
I will buy again next time
It exceeded my expectations. The product is great, my Doberman loves it, and I will buy it again in the future.
9 november 2025
This product has done wonders for my dog!
After using this product for a while, my dog's fur is now shinier and softer to the touch. His digestive issues have also improved! I read it also helps maintain heart health, this all makes me so relieved!
17 oktober 2025
The product was delivered intact and works great
The product was delivered intact. This gel can effectively relieve skin inflammation and itching in dogs. After a period of use, he stopped scratching, which gives me great peace of mind.
9 oktober 2025
I ordered this spray product months…
I ordered this spray product months ago. I didn't think it would work on my cat. So after her itching and digging into her tail I tried it . Wow! It worked immediately! This is great because it's been so long trying to get some relief for my cat. It doesn't smell, easy to spray on the areas the cat chews on including her back and sides. I'm so glad I tried this product. Finally my cat can rest.
1 augustus 2025
Review zonder uitnodiging
Not happy.
Ordered 2 seprate orders from puainta same day 8/8/2025 & time, within minutes of each other.recvd 1st order products great they are helping my dog but 2nd order EU7386 never came thru tracking #ZC36113287399 found it In HK Airport so it is in China some where. I never rcvd. It Both orders were paid for. Sent lots of emails got no reply at all from puainta co. I'd like at least an email back . Thank you
7 augustus 2025
Review zonder uitnodiging
Antwoord van Puainta
Hi Barbara Natcher:
Thank you for sharing your experience, and we sincerely apologize for the inconvenience caused by the delay in receiving your second order.
Due to an unexpected stock shortage in our US warehouse, your second order was fulfilled through a transfer from our international locations. We understand this has caused significant delays in shipping, and we’re truly sorry for the frustration this has caused.
Our customer service team has already sent you an email with further details regarding your refund. Please check your inbox, or kindly verify your spam just in case. We are committed to resolving this matter quickly and ensuring you receive the assistance you need.
Again, we deeply regret the shipping delays and the lack of communication. We appreciate your patience and understanding as we work to address your concerns.
Best regards,
Puainta
Puainta Customer Support Team
Amazing care
We and our dog really loved these products. Now we bathe more often and are free from pests.
19 augustus 2025
Review zonder uitnodiging
Shampoo has a lovely scent that lasts.
My Bichons swim almost every day. The shampoo was great for brightening their white fur. The shampoo has a lovely scent. I could even still smell it after they had been swimming and their fur had dried.
1 augustus 2025
Review zonder uitnodiging
Delivered the right product requested…
Delivered the right product requested and paid for. The free flea collar is a good gift. It makes me want to order again. But unfortunately, my Pomeranian for whom I ordered the shampoo died before I got hold of it. I didn't know he had a disease that needed full attention. You're doing good as far as delivery is concerned.
4 augustus 2025
I never received my products
I never received my products, that's why I gave it a zero rating, and the truth is I spent a lot of money on products.
4 augustus 2025
Antwoord van Puainta
Hi Cesar,
We’re very sorry for the inconvenience!
According to the tracking details, your package was returned to sender due to incomplete or incorrect address information. As a result, delivery was unsuccessful.
We’ve sent you an email with the full order and tracking details—please take a moment to review it. Kindly confirm whether you’d prefer to correct the shipping address for a reshipment or request a refund. We’re happy to assist immediately once we hear from you.
Thank you for your patience and understanding.
Warm regards,
The Puainta Team
It has been over 2 weeks and I have not…
It has been over 2 weeks and I have not received the two items I ordered. I have sent numerous emails inquiring about my order. NOTHING. What is going on ?
4 augustus 2025
Antwoord van Puainta
Hi Nancy,
We’re very sorry for the inconvenience!
According to the tracking records, your package was marked as delivered on August 1st. We recommend checking with family members or neighbors and reviewing any security camera footage in case the package was placed in an unexpected location.
For your privacy, we’ve sent more detailed order information and the tracking link to your email. Please kindly check your inbox (and spam folder just in case).
If you need further assistance, feel free to reply to our email—we’re here to help!
Warm regards,
The Puainta Team
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