Third set of puddle lights , these are super bright and look amazing, only on third set due to mechanics messing around with them when vehicle is in for service . Fully recommended, these look great... Toon meer
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Lees wat reviewers zeggen
Great communications from this company. The product is not only far better than I ever dreamed of (my branded logo) but the units are much better quality than Audi OEM puddle lights. If you are on the... Toon meer
I am absolutely satisfied. Unfortunately the product was defective. But this could also have happened during transport because I live in Germany. Contacting customer service via WhatsApp was quick and... Toon meer
Ordered it thinking it was a reputable Audi retailer... Nope! Cheap quality, substandard short wiring. No instructions. No advice or advisory with each product. Extremely overpriced and zero... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Puddle Lights! As a leading provider of high-quality LED car lights, we pay special attention to improving the appearance and safety of your vehicle. Our diverse product range offers a wide selection of colors and styles to create the perfect ambience for your car. Our LED car lights are not only visually appealing, but also extremely energy efficient. With their vibrant and clear lighting, they contribute to increased visibility and safety when getting in and out.
Contactgegevens
12 Ightham Road, DA8 1LX, Erith, Verenigd Koninkrijk
- service@puddlelights.co.uk
- puddlelights.co.uk
4,4
Uitstekend
117 reviews
Heeft 42% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent seller
19 maart 2026
There was a problem with the purchase
There was a problem with the purchase, but was swiftly dealt with and a replacement was sent. Excellent communication and customer service
11 maart 2026
Fair price and good quality
Fair price and good quality, the product was just as described. Lights up pretty bright. Would recommend and buy again
28 februari 2026
Amazing little lights
Amazing little lights, easy to install, look great, and fantastic price
12 januari 2026
Excellent product.
Excellent product.
Really good product and it only took a week to come all the way from the far east. Much quicker than my Royal Mail deliveries!!!
11 januari 2026
Item received does not fit my car
Item received does not fit my car. Left voicemail message. Let email. NO RESPONSE.
4 februari 2026
Review zonder uitnodiging
Antwoord van Puddlelights
Hello Soctt,
Sorry to hear that, we haven't received any message from you. Could you please provide your order number so we can verify it? You can also send your request to our service email address so we can assist you. service@puddlelights.co.uk
Thank you
Very good quality Leds and very easy…
Very good quality Leds and very easy installation
6 januari 2026
Avoid at all costs
Avoid at all costs – Overpriced dropshipped items from China with misleading UK branding
Review:
I wish I had done more research before ordering from puddlelights.co.uk. Despite the .co.uk domain and professional-looking website giving the impression of a UK-based company with fast delivery, my order shipped directly from China and took over a week to arrive.
The puddle lights themselves are identical to the cheap generic versions you can buy on AliExpress or Temu for a fraction of the price – often 3-4 times cheaper. They're charging premium UK prices for basic dropshipped products with a massive markup.
To make matters worse, their returns policy requires you to pay for shipping the item all the way back to China if there's any issue (which cost me around £12 in postage). No easy UK returns here.
This lack of transparency feels deceptive, and it's frustrating to support what turns out to be just a middleman reseller. Save your money and buy directly from AliExpress – same product, same long shipping time, but without the huge markup. Strongly recommend avoiding this company
6 december 2025
Antwoord van Puddlelights
Hello there,
Thank you very much for your feedback. We sincerely apologize for the unsatisfactory experience you had.
We have reviewed this order. We completed the order strictly according to your order specifications and information. After you reported the issue, we proactively contacted you multiple times and sincerely offered solutions in hopes of resolving your problem. Unfortunately, we regret that you did not adopt our suggestions. We are very sorry about this.
Searched for a UK based company, this is in China
Searched for a UK based company, I thought a .co.uk would be legit. Unfortunately, this is based in China. I tried to cancel my order, hours after placing it only to be told the item had shipped. Checked the tracking and found the item had not shipped, emailed the customer service and was totally ignored. Do not use this company, it is a scam!
12 januari 2026
Review zonder uitnodiging
Antwoord van Puddlelights
Hello Mike,
Thank you for your feedback.
Could you please provide your order number so we can verify and offer assistance?
Thanks
Arrived quickly and easy to install
Arrived quickly and easy to install. Perfect gift for someone who loves their car!
Customer service fast to reply with helpful advice
11 december 2025
Very good service good product well…
Very good service good product well made and works brilliant no issues seller was amazing with information and responsive
13 december 2025
Third set of puddle lights 👍🏼
Third set of puddle lights , these are super bright and look amazing, only on third set due to mechanics messing around with them when vehicle is in for service .
Fully recommended, these look great on any car and loads of choice
10 december 2025
Very pleased with the puddle lights.
Very pleased with the puddle lights.
Bright and very clear image.
Issue with the courier on the first order but this was quickly sorted by puddlelights.
Highly recommended.
27 november 2025
Review zonder uitnodiging
I got a great service from these guys
I got a great service from these guys. I ordered the wrong part and when I asked about an exchange there was no complications they just said yes. I had to pay P+P but I was fine with that. Thanks
19 oktober 2025
Audi A6 avant puddle lights
The website is very clear and the product turned up within the specified delivery timescale. The lights are very good quality and the installation was as simple as advertised - I highly recommend!
16 oktober 2025
Review zonder uitnodiging
Product exactly as described
Product exactly as described, easy to fit & work well. I would have given 5 stars but they were on the expensive side.
13 oktober 2025
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