Pulsed Media Reviews 

73
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Rock steady uptime, maintenance downtime infrequent and always well notified. Cannot speak for business customers, but as a basic consumer I have had zero billing issues. The best part is the customer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Useless AI in ticket system that does not do anything. The service quality/price is horrible. Customer support is non existing. Never going to buy anything from this company. No wonder they are ba... Toon meer

Beoordeeld met 5 van de 5 sterren

Trustworthy service for more than 4 years. I am in Germany and I rent a Seedbox from Pulsed Media, so that I can watch some shows not available where I live due to geographical restrictions. It... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very proactive in keeping the company in top shape to deliver internet based services at a reasonable cost. Financial stable operation. Over the years we have been treated fair with reasonable se... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Internetprovider

Geschreven door het bedrijf

Finnish BitTorrent Seedbox, Storage Box and Dedicated Server Hosting Since 2010. Own datacenter Helsinki, Finland. Privacy first. RAID-protected storage, VPN included.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

73 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 40% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,1

Alle reviews

(73)

71 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Repeated outages, followed by an AI support system that refused human review

I prepaid for an annual PulsedMedia seedbox. My experience has been repeated major service interruptions, followed by a deeply unsatisfactory response when I asked for my money back.

The service failures included:

May 5–9, 2026: repeated unreachability over roughly four days. PulsedMedia acknowledged an NVMe hardware failure.
September 26–28: another prolonged period of unreachability, interrupted by brief recoveries.
September 29–30: a further disruption, including a 28-hour, 33-minute unreachable interval according to PulsedMedia’s own account.
PulsedMedia attributed the September disruptions to DDoS attacks. I understand that hardware failures and attacks can happen. What matters is how a provider handles the consequences for paying customers.

PulsedMedia said it had added eight days to my term for the May failure. But more time on a service I no longer trust is not the remedy I wanted. I requested a cash refund for the unused portion of my annual term.

The AI-authored support response initially justified refusing that request by incorrectly describing my payment as a renewal. PulsedMedia later explicitly admitted that this was wrong: it was an initial order. The cash refusal nevertheless remained, now justified by the initial 14-day refund window.

When I requested a separate human review, that was explicitly refused. Saying that a human had decided the general compensation policy is not the same as having a human individually review my complaint.

My cancellation request has now been acknowledged. I would not prepay for this service again. The outages were bad enough; the refusal of individual human review after admitting a factual mistake made the experience substantially worse.

2 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Eternal Väinämöinen

So I recently signed up during their promotion "The Eternal Väinämöinen". Which is their new AI assistant.. Have to say its been working well and its almost fun just to put in a ticket to talk to Väinämöinen.
Kinda new at this, but so far my experience has been very good. While there was a few hiccups in the beginning, the value I receive from the service has definitely made it worth while.. The HDD is ok, but the SSD is definitely the plan to get.. Major perks is the bonus disk, the longer you stay the more disk space you receive!! Can't go wrong. Quite the fun for not a lot of money!!

29 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best service so far i received

Best service so far i received
thhe owner is very friendly and whatever is your issue you can contact him , he is aklways happy to help . also i received the service which was promised to me .
and the pricing is insane level cheap .

26 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Useless AI in ticket system that does…

Useless AI in ticket system that does not do anything. The service quality/price is horrible. Customer support is non existing. Never going to buy anything from this company.

No wonder they are banned on reddit.

10 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Solid, honest and highly professional support!

Solid and honest work. When my old server node started struggling due to degraded hardware, the support team didn't use generic scripts. They provided a deeply technical analysis of the I/O bottleneck and immediately authorized a migration. Over 444 GB of data was securely transferred to a brand-new, fast node with lighttpd. The new server is incredibly stable, and all 502 errors are completely gone. Excellent service!

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good price, but serious performance caveats

My first seedbox attempt, I picked the Eternal Väinämöinen plan because it advertised 10 TB upload traffic, 1 TB disk, and 1 GB RAM for €1.99/month.

The listing claimed a RAID5 HDD setup and a 10 Gbps network, which sounded solid for the price.

What I actually experienced

Storage bottleneck: with the RAID5 HDD array, I consistently hit I/O limits under load, making it hard to sustain more than one fast torrent reliably.

Variable speeds: you might see brief bursts of decent speed, but sustained performance never matched the advertised network capacity; I/O contention often throttled transfers.

Overall feel: the node tends to feel overloaded and frequently clogged, which affects reliability for multiple concurrent torrents.

---Pros---

- Very affordable entry price.
- AI support was unexpectedly helpful and responsive.

---Cons---

- Cannot reliably sustain more than one (maybe 2 if the node is not loaded at the moment) fast torrents; transfers get throttled and limited by disk I/O, not the advertised 10 Gbps NIC.

---Testimony snapshot---

Direct I/O tests suggest you’ll struggle to reach even a fraction of 1 Gbps in sustained transfers, especially with multiple torrents active. This aligns with the observed behavior of the storage layer rather than the network capacity.

- Write test 1500 small pieces (torrent behavior):

dd if=/dev/random of=test.bin bs=256K count=1500 oflag=direct status=progress
384040960 bytes (384 MB, 366 MiB) copied, 15 s, 25.6 MB/s
1500+0 records in
1500+0 records out
393216000 bytes (393 MB, 375 MiB) copied, 15.3332 s, 25.6 MB/s

- Read test 1500 small pieces (torrent behavior):

dd if=test.bin of=/dev/null bs=256K count=1500 iflag=direct status=progress
388497408 bytes (388 MB, 370 MiB) copied, 9 s, 43.1 MB/s
1500+0 records in
1500+0 records out
393216000 bytes (393 MB, 375 MiB) copied, 9.14182 s, 43.0 MB/s

---Bottom line---

If you want to test things out like me, or you're after the lowest price and only sporadically seed a single torrent, it might work.

For serious use, I’d look for better I/O performance or a plan with SSDs or a higher I/O priority.

PS: I think 2* was not fair, 4* is better taking into consideration the price.

11 juli 2026
Review zonder uitnodiging
Logo Pulsed Media

Antwoord van Pulsed Media

Thank You for your review.

Different plans have different I/O priorities, you can improve with higher tier service. The plan you chose is the lowest I/O priority for seedbox, just above the glacial storage ones.

Beoordeeld met 5 van de 5 sterren

I was told the truth and issue addressed

I was told the truth and Cie admitted issue has been on their side. Speed slowliness or stop s had been beautifully addressed to my satisfaction. Really good experience. Cheers.

10 juli 2026
Review zonder uitnodiging
Logo Pulsed Media

Antwoord van Pulsed Media

Thank You.

Beoordeeld met 5 van de 5 sterren

I wasn't able to log into my seedbox on…

I wasn't able to log into my seedbox on borealis for some reason. They responded back very quickly. They identified my problem and it took time to solve it but it worked. Very happy with all the correspondence explaining it all even though I'm not much of a techie.

2 mei 2026
Review zonder uitnodiging
Logo Pulsed Media

Antwoord van Pulsed Media

Thank You.

Beoordeeld met 5 van de 5 sterren

have had service with them for 10+…

have had service with them for 10+ years.
very few issues in all that time, and prompt fixes when service was interrupted.

22 april 2026
Review zonder uitnodiging
Logo Pulsed Media

Antwoord van Pulsed Media

Thank You Very Much! Long time loyal users like you are our bread and butter.

Beoordeeld met 5 van de 5 sterren

Super stable, at a great price

Rock solid performance, exactly as specified. Minimal downtime, and fast reponse when there are the problems (only a few over the last 10 years!).

27 april 2026
Review zonder uitnodiging
Logo Pulsed Media

Antwoord van Pulsed Media

Thank You.

Beoordeeld met 1 van de 5 sterren

These guys are absolute morons

These guys are absolute morons. I bought the product on their site, they said I was committing fraud and didn’t offer that service. Total morons.

lol look at their idiotic reply. Trash.

20 april 2026
Review zonder uitnodiging
Logo Pulsed Media

Antwoord van Pulsed Media

Fraudulent orders will be cancelled.

Beoordeeld met 5 van de 5 sterren

Excellent support – special thanks to Aleksi

I have been a customer for many years, although I don’t remember exactly since when. That’s not important to me — I don’t count the years, and I have no intention of looking for another provider.
A lot has changed in the world, but the price of the package I chose has stayed the same for years. For the price of two cinema tickets, I think it’s unbeatable.
I’m not a technical expert and I don’t really understand how everything works. Unfortunately, I had a problem with the server twice, but both times my issue was solved quickly.
The second time, Aleski helped me step by step. I’d like to thank him here as well!
Highly recommended.

7 maart 2026
Review zonder uitnodiging
Logo Pulsed Media

Antwoord van Pulsed Media

Thank You.

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