Pump Sales Direct Reviews 

Antwoord van Pump Sales Direct

23 jun 2026

Thanks for the 5-star review, Yvonne. Not quite the start we’d planned with the wrong unit heading out, but we’re glad we could turn it around quickly and get the correct one delivered the same day.

We really appreciate you sticking with us and trusting us as a supplier going forward.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

23 jun 2026

Thanks for the great feedback! Getting the right part first time makes life a lot easier, so we’re glad this one arrived quickly and did exactly what it needed to.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

19 jun 2026

Thanks for the 5-star review, Dave.

Great to hear you found what you needed quickly, and that delivery was nice and fast too. Even better that it was such a straightforward fit; less than 5 minutes is exactly the kind of result we like to hear.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

19 jun 2026

Thanks for the brilliant review! And hey, it happens to the best of us. We're just glad we could help clear it up quickly and keep things moving for you.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

19 jun 2026

Thanks for your feedback. We're sorry to hear you've had an issue with the pump seal.

We understand your frustration, especially when you were expecting a longer service life. Having reviewed the order, the part is now outside of its warranty period, but our team has offered a replacement seal kit to help get things back up and running.

We appreciate your feedback and hope we can help get this resolved.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

18 jun 2026

Thanks for the review, Alan. A quick delivery keeps everything moving, and we're glad we could get your order to you without waiting around.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

18 jun 2026

Thanks for the 5-star review, Neil. Mistakes happen (we're all human!), so we're glad the service impressed and that we spotted the issue quickly and could get it sorted before it became a problem.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

18 jun 2026

Thanks for your great review, Michael. We like keeping things simple by get the right product out, get it there quickly and let it get on with the job. Glad we could help.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

17 jun 2026

Thanks for the 5-star review!

Same-day dispatch, next-day arrival and straight into action - music to our ears! Glad we could get you up and running quickly and at a price you were happy with.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

16 jun 2026

Thanks for the 5-star review, Chris. It’s never ideal when a parcel doesn’t arrive as it should, but we’re glad we could get a replacement sorted quickly and get you back on track.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

16 jun 2026

Thanks for the fantastic review, Graham. Great to hear the order process was nice and straightforward and the delivery landed the very next day. Simple is usually best!

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

10 jun 2026

Thanks for the positive review, Roy. We know it sounds simple, but doing what we say we're going to do is something we take seriously. Great to hear everything went to plan from placing the order through to delivery.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

10 jun 2026

Thanks for the 5-star review, Mike. Finding the right tubing is one thing. Being able to buy the quantity you actually need is another.

We're glad we could help with both, and that the delivery was the cherry on top.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

9 jun 2026

Sometimes the shortest reviews say it best. We're really pleased you were happy with the service and appreciate you taking the time to leave us feedback.

If you need us again in the future, you know where we are!

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

8 jun 2026

Thanks for your feedback, James. We're sorry to hear about the situation.

Having reviewed your order, we can see that it was placed after our daily dispatch cut-off at 3.30pm and was therefore processed on the following working day. We can also see that at checkout, the 2–3 working day delivery option was selected, which operates on working days only. At the time of writing this reply, the parcel is still in transit and remains within the expected delivery timeframe.

If you no longer require the item once it arrives, please contact our customer service team and we'll be happy to discuss the available options.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

8 jun 2026

Thanks for the awesome review, Lisa. Great to hear it arrived well packaged and was easy to get set up without any hassle. Even better that it’s got the power you needed and is doing the job properly.

If you need anything else in the future, you know where to find us!

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

5 jun 2026

Thank you for the 5-star review! Ordered, delivered, and straight to work. We like those ones.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

5 jun 2026

Appreciate the positive feedback, Harold. Fast, easy and efficient - three words we never get tired of hearing.

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

5 jun 2026

Thanks for the review, Chris. When something needs sorting, there's no point hanging about!

Thanks,
The PSD Team

Antwoord van Pump Sales Direct

5 jun 2026

Thanks for your feedback. We're sorry for the frustration caused.

Having reviewed the order, we can see the refund was put in hand following your request, but it appears we didn't communicate that to you, which understandably caused confusion.

Please accept our apologies, and if you need any further assistance, our team will be happy to help.

Thanks,
The PSD Team