I bought a Clarke submersible transfer pump model number STP12. Very pleased. Prompt delivery, well packed, easy instructions and it works well. Wasn't able to give a review sooner because I hadn't us... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From ordering to delivery excellent service . We had a problem with the wrong PSI unit being sent. Resolved within in a day collected wrong PSI and and delivered the correct one same day. We h... Toon meer
Bedrijf heeft geantwoord
Really great service. I called to check stock as another supplier advised I would have to wait a minimum of 10 Days. I was offered a price match minus another small discount to get my business. Del... Toon meer
Ordered on Line after afternoon deadline. Received phone call next morning to say pump was in stock and I could collect it at any time, if not convenient delivery would be next day. As Tremble Pumps... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Pompleverancier
- Warmwatersysteem leverancier
- Loodgieterwinkel
- Pompapparatuur en -service
- Waterpompleverancier
Over Pump Sales Direct
Geschreven door het bedrijf
Pump Sales Direct is an online supplier of genuine pump products and manufacturer-specified parts.
Working closely with leading brands and holding significant stock, we offer fast turnaround and competitive pricing.
Email us at: customerservices@pumpsalesdirect.co.uk
Call us on:
0800 008 6405
Working closely with leading brands and holding significant stock, we offer fast turnaround and competitive pricing.
Email us at: customerservices@pumpsalesdirect.co.uk
Call us on:
0800 008 6405
Contactgegevens
Unit 3, Derby Trading Estate, Stores Road, DE21 4BE, Derby, Verenigd Koninkrijk
- 0800 008 6405
- customerservices@pumpsalesdirect.co.uk
- pumpsalesdirect.co.uk
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good experience
Salamander shower pump arrived promptly. Good price, purchasing was easy At first could not get the pump to start but discovered this was due to my placing it slightly off level, the pump seems very sensitive to this. overall good experience, happy with service and product.
11 januari 2026
Antwoord van Pump Sales Direct
Thanks for the detailed review, Derek! Glad your Salamander pump arrived promptly and that you found ordering easy. Great to hear everything’s now working and you’re happy with the service and product.
Thanks,
The PSD Team
Antwoord van Pump Sales Direct
Thanks, Ricardo! Fast, punctual delivery is what we strive to provide every time.
Thanks,
The PSD Team
Antwoord van Pump Sales Direct
Glad to hear you found our service excellent - thanks for the review, Chris!
Thanks,
The PSD Team
Disappointing Experience
Part turned up quickly, however part was faulty and did not work. Issue now is that the part has been returned but there could be a delay in either a replacement or receiving a refund. Not a good business practice to make customers wait more than a week for an answer.
9 januari 2026
Antwoord van Pump Sales Direct
Hi David,
Thanks for your feedback, and we’re very sorry for the inconvenience caused. It’s frustrating to receive a faulty part, and we understand the concern about delays in a replacement or refund.
We’ll also review our processes to ensure faster responses in future.
Thanks,
The PSD Team
Great customer service
I needed some advice as to which pump to purchase. I spoke to a human who was able discuss provide information and advice.
9 januari 2026
Antwoord van Pump Sales Direct
Thanks for the feedback! Glad our team could provide solid advice. Sometimes, talking to a real person and getting the right info is exactly what you need.
Thanks,
The PSD Team
Stuart Turner Automatic submersible pump
Pump arrived on time. Tested and found to be good so far.
7 januari 2026
Antwoord van Pump Sales Direct
Thanks for the feedback! We're thrilled your Stuart Turner pump arrived on time and is working well.
Thanks,
The PSD Team
Antwoord van Pump Sales Direct
Appreciate the review, Steve! Happy your order arrived quickly and exactly what you were looking for.
Thanks,
The PSD Team
Easy to order and pay and the pump…
Easy to order and pay and the pump turned up on time.
5 januari 2026
Antwoord van Pump Sales Direct
Thanks for the review, Steve! Glad ordering and payment were straightforward, and that your pump arrived on time.
Thanks,
The PSD Team
Purchased a Stuart turner pressurising…
Purchased a Stuart turner pressurising unit. We have installed it and it has an issue with the float valve. We just asked for a float valve to be sent out and we would replace it our selves but declined this. They wanted us to remove the unit and send it back to them to inspect under warranty which would take 3-4 days and us to purchase another unit while they are doing this. Makes no sense at all for a £15 part. Will go back to our other supplier for this as they are a little bit more expensive but will deal with any issues if there is any.
22 december 2025
Antwoord van Pump Sales Direct
Thanks for your feedback, Ashley, and we’re sorry this has caused frustration.
We understand it seems excessive to return the whole unit for a small part, but warranty checks are in place to make sure any repairs are handled correctly and safely.
We appreciate your honesty and will take your comments on board as we review our processes to make things more straightforward for our customers in the future.
Thanks,
The PSD Team
Antwoord van Pump Sales Direct
Thanks for the feedback, Daniel! Glad your order arrived quickly.
Thanks,
The PSD Team
Please ship overseas
A good service generally but could be massively improved if they offered shipping to overseas addresses.
15 december 2025
Quality service
Fantastic service, arrived earlier than estimated and easy to install. Fast, reliable and quality service.....would highly recommend to anyone.
12 december 2025
Very helpful and quick response and…
Very helpful and quick response and delivery with the pump chosen.
11 december 2025
Exceptional service
Super fast delivery, genuine product, great price. Changed old pump over to this one in 20 minutes, great quality pump.
23 december 2025
They did their job.
19 december 2025
RAPID RESPONSE
Very fast delivery. Unfortunately the item was damaged in transit BUT, PSD replaced the item immediately. Impressive !
19 december 2025
Excellent service
Excellent service, good price and delivered ahead of schedule.
Cheers
17 december 2025
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