We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I have rented from Purely Storage for a few years. My unit was broken into maybe January 2023. Purely Storage was bought by a different company. When it was time to do my Insurance claim Issues start... Toon meer

Beoordeeld met 1 van de 5 sterren

Let's start out :-with your :-greated with :-a smile God only knows what that are thinking ? at the end being disregarded like you never existed eignord the first week having having most of my thin... Toon meer

Beoordeeld met 5 van de 5 sterren

Purely Storage has the best prices in town. I reserved on line during the rainy season. I called in prior to arrival and the gal advised me that she swapped me into a different unit as the one assign... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I rate 4 stars because of the difficulty accessing the storage unit. The distance between the building and the fence makes backing into the driveway hard to manage. I do not know what could or can b... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Opslagverhuur
  2. Opslagbedrijf

Informatie afkomstig van verschillende externe bronnen

Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.


Contactgegevens


2,7

Slecht

TrustScore 2.5 uit 5

428 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

No complaints

Staff has been very friendly and accommodating. Plus, I like the security of having to enter a code to access the premises.

21 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thanks JN, we love to see happy customers.

Beoordeeld met 3 van de 5 sterren

Still better than Uhaul storage prices....

The facility is extremely clean and the staff is friendly. My problem is that I rented 2 storage units within days of each other and when we tried to sync the due dates for the payments, it didn't allow for the 1st 2 months's discount. Frustrating.

21 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thank you Tamara. Unfortunately our system doesn't allow for specials to automatically transfer when changes are made to an account, but our corporate office is always happy to help. I'm glad we were ablet to get this fixed for you.

Beoordeeld met 5 van de 5 sterren

I really appreciate how easy they are…

I really appreciate how easy they are to work with ! Easy and simple to get a unit, and the office is always open with friendly staff

21 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thank you for storing with us Hayley and for your great review.

Beoordeeld met 5 van de 5 sterren

I am so pleased with my choice in…

I am so pleased with my choice in picking Purely Storage. Dannell is super professional and courteous. The place is always immaculate and smells so good. Also during this stressful time, I really appreciate what they did for their customers..I intend to recommend them to all my friends that seek storage places.

18 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thank you Glenda. We are happy to have you, and always happy to help wherever we can.

Beoordeeld met 5 van de 5 sterren

I rented several storages in different…

I rented several storages in different states. For example in North Carolina here in Beaumont and vidor tx but purely storage help me on a way that I know I will recommend it to anyone. BY coincidence I met on a job site a owner of a different storage place and he offer me to move to his storage in other words he told me a give u a better price. My response to him was Thank you but no because I am so please with purely storage staff and location

18 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thank you for the incredible review Arturo. Customers like you make each day great!

Beoordeeld met 4 van de 5 sterren

Tight turn in the driveway

I rate 4 stars because of the difficulty accessing the storage unit. The distance between the building and the fence makes backing into the driveway hard to manage. I do not know what could or can be done to correct this condition because its root cause is property line limits and building layout.

The young lady that signed me up was friendly, polite,courteous, and professional.

18 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thanks for letting us know Don. We are happy to relocate you to a unit that should be easier for you to access. Please reach out to management if this is something you're interested in.

Beoordeeld met 5 van de 5 sterren

Very friendly

Very friendly. Very clean. Easy access in and out. Love it

18 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thanks Kristie, we aim to provide the best value around and keep the process quick and simple.

Beoordeeld met 5 van de 5 sterren

I love the place needs more lights…

I love the place needs more lights during night time. The best part is the ladies in the front office. Wow they are amazingly lovely

18 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thank you Junior. We will look into your suggestion for more lighting!

Beoordeeld met 5 van de 5 sterren

Great prices

Great prices, very clean and the staff was great! Also love the hours that we can access storage and the ability to pay online

18 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thank you Leopoldo, we try to make the storage process simple and quick.

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly. Great prices. Convienient location and hours.

18 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thank you Kelly, it's great to see another 5 stars

Beoordeeld met 1 van de 5 sterren

They were not willing to help at all…

They were not willing to help at all during the Covid-19 crisis and said that if we did not make a payment on time they would auction off our stuff.

17 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

I'm sorry to see this Brent and I would love to know who you spoke with. We sent out a letter to all of our customers at the start of COVID 19 to assure you all that we would help as much as we can. We are not holding any auctions for the time being and encourage all customers to speak with our staff to work out payment plans. Please reach out to me at Dayna@purelystorage.com about your experience so I can make it a great one.

Beoordeeld met 5 van de 5 sterren

Love this Purely Storage Great price…

Love this Purely Storage Great price and wonderful people to work with Melissa is Fantastic.
Mary

17 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thank you Mary, it's great to have you storing with us.

Beoordeeld met 3 van de 5 sterren

I give inly 3 stars because of the mice…

I give inly 3 stars because of the mice infestation alot of my boxes and other belongi gs have been ruined

17 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thank you for your review Joe. We do have pest control stations around property, thoroughly clean units after a customer moves out, and we have a strict no food of any kind policy to try to eliminate rodents, but sometimes they do sneak in. I am sorry to hear they got to your unit, and I have let management know to monitor the pest situation more closely so we can hopefully get them eliminated.

Beoordeeld met 5 van de 5 sterren

Everyone at the front desk was so…

Everyone at the front desk was so helpful, both in person (before the virus lock-down; I don't know what their in-person policy is now) and over the phone as well as via email. Sign-up for space rental was quick and efficient. I particularly appreciate the gate hours, which are more generous than those of all other storage facilities I've used. A great experience so far!

17 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thank you Joel. We are still open while practicing safe social distancing and increased cleaning to keep everyone safe while we help our wonderful customers.

Beoordeeld met 5 van de 5 sterren

Purely Storage does a great job of…

Purely Storage does a great job of providing secure storage and the opportunity to get to our vehicle whenever we need. Their rates are very reasonable also.

17 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thanks Randy, we aim to provide the best value around.

Beoordeeld met 5 van de 5 sterren

Great friendly service

Great friendly service. Theresa is the best!

17 april 2020
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thank you Cynlite, we feel lucky to have Theresa on our team.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer