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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I have rented from Purely Storage for a few years. My unit was broken into maybe January 2023. Purely Storage was bought by a different company. When it was time to do my Insurance claim Issues start... Toon meer

Beoordeeld met 1 van de 5 sterren

Let's start out :-with your :-greated with :-a smile God only knows what that are thinking ? at the end being disregarded like you never existed eignord the first week having having most of my thin... Toon meer

Beoordeeld met 5 van de 5 sterren

Purely Storage has the best prices in town. I reserved on line during the rainy season. I called in prior to arrival and the gal advised me that she swapped me into a different unit as the one assign... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I rate 4 stars because of the difficulty accessing the storage unit. The distance between the building and the fence makes backing into the driveway hard to manage. I do not know what could or can b... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Opslagverhuur
  2. Opslagbedrijf

Informatie afkomstig van verschillende externe bronnen

Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.


Contactgegevens


2,7

Slecht

TrustScore 2.5 uit 5

428 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Rosella is very nice

Rosella is very nice, she has impeccable customer service my dad George has been at purely since 2016 and she has been the most pleasant! Great service thank you!

7 september 2019
Review zonder uitnodiging
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Antwoord van Purely Storage

Thank you James, we are happy to have Rosella on our team.

Beoordeeld met 5 van de 5 sterren

Clean and convenient!

Nice and clean storage, no shady business here ! I have rented 2 other storages in Turlock and they were shady always having break ins , Roszella is very nice at the front office ! I have my tools here and it’s right off the freeway so it’s very convenient for me !

19 augustus 2019
Review zonder uitnodiging
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Antwoord van Purely Storage

Thank you Jose, we love to see another happy customer!

Beoordeeld met 5 van de 5 sterren

2 Front ladies helped very much…

2 Front ladies helped very much went out of their way for me especially in this excruciating heat in buckeye az very thankful.

13 augustus 2019
Review zonder uitnodiging
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Antwoord van Purely Storage

Thank you Gracie, I'm so happy we could help you find the perfect space.

Beoordeeld met 4 van de 5 sterren

I moved back to this area and they were…

I moved back to this area and they were very accommodating on move day from 200 miles away. They gave me a couple of options to make sure the move on a Saturday went smoothly.

6 augustus 2019
Review zonder uitnodiging
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Antwoord van Purely Storage

Thank you for the wonderful review Elena, I'm so happy we could help you during your move.

Beoordeeld met 5 van de 5 sterren

Thanks!

Thanks! Very good storage unit.

25 juli 2019
Review zonder uitnodiging
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Antwoord van Purely Storage

Thanks Jesus, I'm glad you're pleased with our space!

Beoordeeld met 5 van de 5 sterren

Good people =good business

Good people =good business. Thank you

25 juli 2019
Review zonder uitnodiging
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Antwoord van Purely Storage

Thank you Sandra, it's great to do business with you!

Beoordeeld met 5 van de 5 sterren

yuccavalley storage

I would like to voice my opinion about PURELY STORAGE in Yucca Valley. I have always had friendly and professional service, anytime there is a problem of any kind Ashley is always there to lend a helping hand if she can. I really appreciate her attitude when in this day and age people can be so rude.

24 juli 2019
Review zonder uitnodiging
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Antwoord van Purely Storage

Thank you Marlene, we are very happy to have Ashley on our team and we are so glad you think she's great too!

Beoordeeld met 4 van de 5 sterren

I am the first time customer on storage…

I am the first time customer on storage unit. Missy was very helpful. But after 2 weeks, i forgot the access code on the Sunday night. Couldn't get access to start my vehicle and try to call after hour# but can only leave a message. Someone did get back to me the next day on email. I wish there were other options that i can get help sooner

24 juli 2019
Review zonder uitnodiging
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Antwoord van Purely Storage

Thanks Nancy, unfortunately we don't have a manager on site 24/7 so unless there is an emergency there isn't anyone there to look up your code after hours. I'd recommend using a number you're familiar with or writing it down somewhere safe so you aren't stuck with this issue again. Please let us know if we can help you with this.

Beoordeeld met 5 van de 5 sterren

Looks secure and friendly receptionist

Looks secure and friendly receptionist. I would recommend it to friends and relatives if it turns out my stuff still in good condition but the facility is clean and new painting hoping to paint it right so it looks presentable to new customers. Great price and area too.

24 juli 2019
Review zonder uitnodiging
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Antwoord van Purely Storage

Thank you Chem, we've been working very hard to bring a fresh new look to the site.

Beoordeeld met 5 van de 5 sterren

Wonderful staff!

Griffin is the best!

23 juli 2019
Review zonder uitnodiging
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Antwoord van Purely Storage

Thank you Katrina, we will be sure to let Griffin know!

Beoordeeld met 5 van de 5 sterren

friendly

friendly, efficient, and secure

21 juli 2019
Review zonder uitnodiging
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Antwoord van Purely Storage

Thank you Leonard, it's great to see another happy customer.

Beoordeeld met 4 van de 5 sterren

Friendly people

Friendly people, clean. Gave me a call to inform me I'd put my lock on wrong so they put theirs on to protect my stuff.

21 juli 2019
Review zonder uitnodiging
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Antwoord van Purely Storage

Thanks Jeannie, we try to catch those small details right away to help you out!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Friendly employees

20 juli 2019
Review zonder uitnodiging
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Antwoord van Purely Storage

Thanks Kimberly, we aim to only hire the very best for our team.

Beoordeeld met 5 van de 5 sterren

My initial relationship with Purely…

My initial relationship with Purely Storage was very good and still is now. The office manager
at the site I utilize is very helpful and courte ous. She makes sure we are properly informed and is satisfied with the transaction.

20 juli 2019
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thank you Carolyn, we are always happy to help and I'm glad you're having a great experience with us.

Beoordeeld met 1 van de 5 sterren

I paid for a storage for the month and…

I paid for a storage for the month and then 2 days later I decided not to use the storage place. When I called the lady told me that they don’t do refunds. I said I didn’t use the place or even punch in any codes. She was rude to me and said that they are not going to give me my money back. I was very unhappy about that and the service. When I first went there they had a baby running around the office and making alot of noises. I really couldn’t understand this lady. I thought to myself is this a day care or bring kids to work. I thought that was unprofessional in a business. I will never use this business again. The place was dirty.

20 juli 2019
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

I'm very sorry to see you're unhappy with your experience with us. Unfortunately it is our policy as stated in the lease that we do not pro rate or offer any refunds. Many of our customers stop in with their families so I do apologize that it was hard for you to hear our manager over the sound of their children. We just upgraded our office and we do hope you'll consider us again if your needs change.

Beoordeeld met 5 van de 5 sterren

Great Experience! A+

Super easy to get a storage unit. The gentleman in Orange TX is a sweetheart. I love how you can pay online. Would highly recommend them to store all your stuff or just a few items.

20 juli 2019
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thank you Travis, we aim to make it as quick and easy as possible for our customers.

Beoordeeld met 5 van de 5 sterren

Not bad

Not bad, no complaints.

20 juli 2019
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thanks Nat, it's great to hear you're happy with our service.

Beoordeeld met 5 van de 5 sterren

I needed temporary storage and this…

I needed temporary storage and this facility suited my needs just fine. Security gates work great and it's easy to manage my account online. It was also the most reasonably priced! Thanks so much.

20 juli 2019
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thank you Rashell, I'm glad we could help you out!

Beoordeeld met 5 van de 5 sterren

The best in analope valley in service

The best in analope valley in service, price, convenience and location safty.

19 juli 2019
Review zonder uitnodiging
Logo Purely Storage

Antwoord van Purely Storage

Thanks for 5 stars Don, it's always great to hear from another happy customer.

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