Oder #5462 Hattie Miller to Phoenix AZ 85013 - placed on Aug 2nd - absolutely no shipping updates or communication. Please let me know where my order is
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
DO NOT ORDER!!!! Ordered 2 pairs of jeans June 9th was told they would ship 5-6 weeks 8 weeks later still nothing no response to multiple emails not even an order update email, will be getting my mone... Toon meer
The scam was “ whole time I’m thinking my pants are coming & no pants come . The money got took out my account then put back in but you have all my account information not to mention, I never canceled... Toon meer
Bedrijf heeft geantwoord
Pants quality are great unfortunately the size I typically wear was slightly smaller then expected with this brand. However when I asked for a exchange they said not to worry about exchanging and woul... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Premium Streetwear Apparel
Contactgegevens
Verenigde Staten
- purereigncl.com
2,3
Slecht
79 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I ordered 2pairs of jeans that were not…
I ordered 2pairs of jeans that were not back ordered &I know b/c the pair of jeans that I wanted were back ordered and I was hoping to get the jeans before new year’s. One pair did come on time. But the other they lied and said it was a (back door ) which is ghetto then changed it on the website and sent me a link supposedly as proof . I would rather them say sorry for the inconvenience we didn’t update our website page at the time but we’re working on it. Instead they lied which is extremely unprofessional. Now I have to wait 3 months to receive the jeans. I will ask for a refund and see how that works.
5 januari 2023
Review zonder uitnodiging
PURE TRASH
PURE TRASH, took my money canceled my order for no reason. Still dont have my money back either.
Super unprofessional
Lazy
Bad Customer Service
-5 star
25 december 2022
Review zonder uitnodiging
Antwoord van Pure Reign
Your order was cancelled/refunded because the item was out of stock. Our customer service team has responded to your emails & called so you are aware.
Allow up to 3 business days for the funds to return to the original payment form.
I done reached out to you guys twice…
I done reached out to you guys twice about my missing pair of jeans. I ordered two and only got one pair. Can’t get nobody to get back in contact with me
14 april 2022
Review zonder uitnodiging
I email you guys
I email you guys , I paid for express shipping stilll no pants !! I hope this not a scam …
24 december 2021
Review zonder uitnodiging
Antwoord van Pure Reign
The customer ordered a pair of denim that is on back order. The shipping time frame is in the product description.
Express shipping will be applied when the denim is ready to ship.
You also emailed us a few hours prior to leaving this review. This does not give our customer service team enough time to reply.
I’m pissed because I really want these…
I’m pissed because I really want these two pair of jeans but obviously their system is messed up cause it’s telling me my address isn’t my address basically I can make my purchase because my zip code doesn’t match the address which it clearly is so idk but right I’m not happy
29 november 2021
Review zonder uitnodiging
Antwoord van Pure Reign
So we receive a 2 star review.. because you couldn’t place a order🤣
Try reaching out to customer service to fix the issue. Instead of trying to bring down the brands reputation because you couldn’t get your way.
These jeans is my all time favorite and…
These jeans is my all time favorite and most importantly the quality of them is to die for. I will continue to support this brand! And oh yea the shipping is very fast received my jeans within 3 - 5 days
9 november 2021
Review zonder uitnodiging
Jeans are a great fit
Jeans are a great fit, fantastic quality I am extremely happy with my order… Definitely will be buying again Thanks Pure Reign.
9 november 2021
Review zonder uitnodiging
The scam was “ whole time I’m thinking…
The scam was “ whole time I’m thinking my pants are coming & no pants come . The money got took out my account then put back in but you have all my account information not to mention, I never canceled my order . From the consumers perspective I feel business should have been properly conducted . But it wasn’t .
9 november 2021
Review zonder uitnodiging
Antwoord van Pure Reign
Business was conducted properly , your order was flagged for fraud. (Which is why we cancelled the order). As you stated you received the funds back to your account.
I’m unsure as to what information you believe we have from you. But there is none. The customer received the funds back to the original payment form.
They stole my money never received my…
They stole my money never received my order and they told me it was nothing they could do smh never again
19 juli 2021
Antwoord van Pure Reign
This is a blatant lie. Order #1420 states delivered by the post office with the tracking info provided.
Furthermore even if the package was lost in the mail, we are not responsible for those.
These pants are very nice
These pants are very nice, Great material, well cut and sized. Very fashionable.
19 juni 2021
The jeans look and fit great
The jeans look and fit great. The guys behind the brand treated me well. I had a problem and they fixed it. Will continue to shop with you guys. 10/10
18 juni 2021
I love my pair
I love my pair, will continue to buy from them. If y’all need a model let me know. I’ll do it !
17 juni 2021
Great customer service!
I purchased some hats and T-shirts from pure reign and the customer service I received was incredible. I am big on customer service so experiencing that was huge For me!!
26 mei 2021
Review zonder uitnodiging
Great quality clothes and good customer service
I recently purchased from Pure Reign and my experience from beginning to end was great. The owner answered my questions promptly and nicely which I loved. The quality of the clothes is great as well. I plan on making more purchases soon!
26 mei 2021
Review zonder uitnodiging
Been waiting so long for jeans like 8…
Been waiting so long for jeans like 8 or 9weeks still haven’t got them
26 mei 2021
Antwoord van Pure Reign
8-9 weeks is simply not the truth. Customer ordered a item which was listed on the website as a pre order. (4-5) weeks. It was shipped on week 6. This 3 star review is based on the failure to read and agreeing to the terms before purchasing.
Antwoord van Pure Reign
Yes... it was a pre order, Of course you’re waiting. The turn around time was openly listed for 4-5 weeks for a pair of denim that is in high demand. 🙃 This 2 star review has no impact on quality or how we conduct business here at pure reign.
Haven’t received my order smh
Places my order over 5-6 weeks ago still have no update on my order smh
24 mei 2021
How am I suppose to review something I…
How am I suppose to review something I haven’t received I ordered a month ago still hasn’t even shipped out
23 mei 2021
I have to wait forever for expensive…
I have to wait forever for expensive jeans that I don’t know if they’re even coming
22 april 2021
Antwoord van Pure Reign
If you ordered our stacked denim , it is on our website for Pre-Order. Which is listed in the description and our Instagram page.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.