I ordered fresh linen fragrance and new car fragrance. The fresh linen is lovely. The new car fragrance is very disappointing. It's harsh and soapy, it smells more like a cheap toilet cleaner. It ha... Toon meer
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I have ordered few scent oils, discovered that one of them smell weird ( nothing similar to fragrance). I understand sometimes there is mistakes but everything is solvable. Emailed pure scented for k... Toon meer
Bedrijf heeft geantwoord
Absolute superstar of a company! It means so much that Pure Scented's shipping is free for baskets over £30 - thanks so much Pure Scented! It's a help for tiny businesses like mine just star... Toon meer
Bedrijf heeft geantwoord
Constantly adding new fragrances, in fact they now do Brazilian Bum Bum cream scent! Hurrah! I always look forward to trying the newest and the dupe chart is fab, if you’re a fan of Jo Malone you’ll b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Discover your new favourite scented oils, over 250 fragrances in stock. Suitable for candle making, diffusers and all home fragrancing. Free shipping...
Contactgegevens
Unit 6 Ilford Trading Estate, SS14 3DR, Basildon, Verenigd Koninkrijk
- 01268219806
- hello@purescented.com
- purescented.com
3,7
Gemiddeld
523 reviews
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Amazing service apart from the delivery…
Amazing service apart from the delivery driver got the wrong house so had to deliver the next day. But scents amazing thanoyou
8 oktober 2022
Antwoord van Pure Scented
Hi Julie, we are happy to hear that you love our fragrances, thank you for your feedback.
Fast delivery and the fragrance oils…
Fast delivery and the fragrance oils are always amazing.
22 oktober 2022
Antwoord van Pure Scented
Hi Lynn, what a lovely message to read. Thank you for your feedback.
Good quality and quick delivery service
10 oktober 2022
Antwoord van Pure Scented
Hi Annette, we are very pleased to hear that you are impressed with the overall service you have received.
Antwoord van Pure Scented
Hi Fiona, we are so happy to hear that you love our fragrances.
Great fast delivery
Great fast delivery, packed perfectly no damage. Products are fantastic.
18 oktober 2022
Antwoord van Pure Scented
Hi Samantha, thank you for taking the time to leave this lovely review. It is great to hear the positive experience you have had with us.
As always great selection and prices…
As always great selection and prices and prompt delivery
20 oktober 2022
Antwoord van Pure Scented
Hello, thank you for the great review!
Ordering from the website was easy to…
Ordering from the website was easy to do, i could find everything i needed, delivery was very fast and very good products
6 oktober 2022
Antwoord van Pure Scented
Hello, thank you for taking the time to leave this lovely review. It is great to hear the positive experience you have had with us.
Terrible customer service
Good products (when you get the right order) but absolutely terrible customer service.
Received a bottle of ‘Spring Awakening’ which was incorrectly labeled. It was actually Snow Angel/Fairy. I had bought it a while ago so assumed they would do nothing refund wise but I thought I’d email them to let them know and all I expected was an apology on the mix up. Instead I got met with cheek about how i needed to have declared this within 48 hours.
1) I was only informing you.
2) I highly doubt I was the only one to receive an incorrectly labeled bottle as I’d imagine the whole batch would be affected so you must be aware of the situation.
3) There was no need for cheek. I wasn’t cheeky to you.
The bit that annoyed me most was they didn’t even acknowledge the situation, nor offer an apology. I emailed them back informing them I wasn’t happy with that reply and they chose to ignore me completely after that. I have used them before with no problems hence why I gave them a chance but their unprofessionalism and lack of care to customers is appalling.
19 oktober 2022
Review zonder uitnodiging
Antwoord van Pure Scented
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.
Great products
Great products, arrived safely and quickly, wonderful smells and love the (glass) car fragrance bottles.. Can't fault you.
20 oktober 2022
Antwoord van Pure Scented
Hello, what a lovely message to read. Thank you for your great feedback.
The scents are amazing
The scents are amazing. So strong and the packaging is so easy to use too. They deliver very fast and I will continue to use this company.
20 oktober 2022
Antwoord van Pure Scented
Hi Michelle, thank you for the great review. We are very pleased to hear that you are impressed with the service you have received. Thank you for your loyal custom.
Brilliant company
Brilliant company. Anything I order arrives fast and the quality of the fragrance oils are amazing. Some fragrance oil companies have quite artificial smells to their oils that ruin the overall scent, but I find Pure Scented fragrance oils are beautiful.
17 oktober 2022
Antwoord van Pure Scented
Hi Danielle, what a lovely message to read. Thank you for providing such fantastic feedback for our team. Thank you for your loyal custom.
Great as always
I really like Pure scented products - oils always make good quality wax melts and very swift delivery, and good value for money.
3 oktober 2022
Antwoord van Pure Scented
Hi Kate, thank you for taking the time to leave this review. It is great to hear the positive experience you have had with us.
I love Pure Scented.
I love Pure Scented.
Fabulous scents and very very reasonable.
Speedy service too.
14 oktober 2022
Antwoord van Pure Scented
Hi Lucie, thank you for the great review. We are so glad to hear that you love our fragrances and that you are impressed with the service you have received.
Amazing products,I love the room and…
Amazing products,I love the room and fabric sprays,they smell so good and definitely worth the money
30 september 2022
Antwoord van Pure Scented
Hi Heidi, thank you for the great review. We are so happy to hear that you love our room and fabric sprays.
V good service
1 oktober 2022
Antwoord van Pure Scented
Hi Bhavna, thank you for taking the time to leave this review. It is great to hear the positive experience you have had with us.
Antwoord van Pure Scented
Hi Beverley, thank you for taking the time to leave this review. It is great to hear the positive experience you have had with us.
Great Service each and every time!
30 september 2022
Antwoord van Pure Scented
Hi Margaret, what a lovely message to read. Thank you for your loyal custom.
Absolutely fabulous
Absolutely fabulous! Every order has been quick and the quality of the products is amazing
6 september 2022
Antwoord van Pure Scented
Hi Sue, thank you very much for taking the time to leave a lovely review, we really appreciate it.
Antwoord van Pure Scented
Hello, thank you for taking the time to leave this review. It is great to hear the positive experience you have had with us.
Always fast delivery and top quality…
Always fast delivery and top quality scents. I have tested a few for my products and these are the best ones I have found
3 oktober 2022
Antwoord van Pure Scented
Hello, what a lovely message to read. Thank you for your feedback.
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