PureTalk Reviews 

Service is great

Seems to be reliable service--no problems to date.

Unlike 90% of smartphone users, I rarely use my phone for connecting to the Internet. No video streaming, no new gathering, etc, etc.
I've been very pleased with how easy -- lack of hiccups -- setting up my account -- unlike Consumer Cellular and Mint Mobile. I enjoy the low monthly cost, of course. Thanks for a great job.

Great to speak with a friendly American person. Service is excellent and all issues resolved. New phone on the way.

Good pricing and satisfied with service. My previous service provider was Verizon and their coverage Statewide was perfect.  5G constantly (90%+).  However with PureTalk it's 60% 5G & 40% LTE on the routes/areas that I use my phone during the day.  To date there is no inconvenience but curious as to why the advertisement on "exact same coverage"?  (3 stars)
However, for my  daughter she's happy and is enjoying it (5 stars for her)

I'll be going back to Verizon soon. I need unlimited data as a truck driver.

It was simple to enroll with Puretalk. My plan cost exactly as quoted plus tax
No hidden fees, no extra charges period. Cost me half the amount of previous phone plans with more data and hotspot. I've ever had any issues with my service. If you want to save some money sign up. You won't regret it.

I was told we would receive paper statements and this has not been the case. My bill has been sent to a credit card. If this simple request can't be done I may be forced to switch to a carrier that can satisfy my request.
I'm not sure of the exact date asked for below.

Great service so far with no interruptions. The price is exceptional and switching was very easy with no problems.

We transitioned to Pure Talk from Verizon and have lower monthly charges. I purchased a 16e iPhone outright and we got a TCL flip phone. We were able to keep our phone numbers and the transfer was easy to do. We've had no problem with service and are very pleased with out phones.

Able to speak with a live person
Works as well as Verizon at half the price

We are very happy with PureTalk overall. The only concern I have at present is it seems our monthly charges are increasing. I thought we were getting a Veteran's discount as well as your normal good rates(?)

Excellent phone coverage. Easy to get started. I tested the phone service before I jumped on board. Works great!

Verified with rep (Benjamin), that transfer took place. WIFI calling was disabled, I still had eSim from Mint Mobile onboard. Every time I tried to place a call, SIM choice would appear. Benjamin led me through erasing the eSim. WIFI calling was restored. Immediately noticed improved sound quality during our conversation. PureTalk reps have been nothing but helpful and knowledgeable the whole time. Bad Note for Mint Mobile...any cancellation after seven days of service or any length of time after that gets NO REFUND...PERIOD. I always wondered what it was like to be robbed at gunpoint. Thanks PureTalk for my Veterans Discount and recognizing my service!

When we had a problem with the phone, we received prompt service to correct the problem.

I HAD been a Verizon customer for 20 years. My last full Verizon bill was $158. My first full PureTalk bill was $57. Don't think about switching, just SWITCH. Switched two lines at different times. The four PureTalk reps were all polite, courteous, helpful, and knowledgeable. Verizon was a different matter, it took 5 calls to to get a valid Transfer PIN.

Signal loss, don't always receive texts, hard to get voice mails.

I have had several incidents of dropped calls since I joined your company. I have also had calls go directly to voice mail with out my phone ever ringing first? I have also had events where large echo during use occurred forcing me to disconnect and call back the person on the other end of the line? I did not expereince such issue with the past company. If they continue I will change carriers again.

We appreciate the fact that we are able to choose a plan meets our needs. We do very little talking and texting compared to the majority, and we have been able to purchase a plan that helps us save money by tailoring to our needs. Our phone reception and service has been great, and the phones we purchased are very nice. The cost is affordable.