Purplebricks Mortgages Reviews 

571
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Suzie has been extremely helpful, flexible and informative. She guided us step by step through the process and made the mortgage application incredibly smooth. This was also passed onto Emily to conti... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutley excellent service in every way - Our agent Diane was just fantastic. This isnt a process that most folk are familiar with and we have been guided through each step easily and clearly with a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hayley has been absolutely brilliant for the entire process. We had a unique situation with our property backgrounds, but she knew exactly which lenders to approach and found us the perfect mortgage s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It’s been a breeze from start to finish remortgaging with Purplebricks Mortgages! Ross was my initial contact, he was super easy to talk to and found me the best deal for my situation! Emily, m... Toon meer

Bedrijfsgegevens

  1. Hypotheekmakelaar

Over Purplebricks Mortgages

Geschreven door het bedrijf

Whether you’re a first-time buyer or are climbing the property ladder, we’re here to help with all things mortgage related. We’ve got access to over 12,000 deals (some exclusive ones!), and we know our lenders inside out. We work with them every day, after all.

Sure, moving house is stressful, but your mortgage shouldn’t be. Let us do the heavy lifting. We’ll search the market for a great deal – whether it’s a mortgage, protection or life insurance, or all of the above. With Purplebricks Mortgages, you can manage your home move under one roof.

We’re all about making mortgages easy. Our service includes:

  • A straightforward process. Getting your mortgage sorted with us is simple.
  • Award-winning customer service, whatever your moving plans are.
  • A dedicated case manager to guide your mortgage journey from start to finish.
  • Access to over 12,000 deals from 90+ lenders – including some exclusive ones.
  • Insurance that protects your home and family – tailored to your budget.

    Got questions? Ask us anything. We’ve heard it all and have the answers.

    How the service works

    Getting a mortgage for the first time – or even a second or third – can seem like a lot of work, but with Purplebricks Mortgages, it’s not. Just fill out our form or give us a ring to get started. We’ll take a few details, and you can kick back whilst we get working. Our knowledgeable advisors will scour thousands of rates and deals to secure the ideal mortgage for your unique circumstances. It’s that simple.

    No hidden costs, no sneaky clauses. Just straightforward advice and fair fees. We’ll handle the details, from your first enquiry to the day you sign on the dotted line.


  • Contactgegevens

    4,9

    Uitstekend

    TrustScore 5 uit 5

    571 reviews

    5 sterren
    4 sterren
    3 sterren
    2 sterren
    1 ster

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    4,9

    Alle reviews

    (571)

    161 reviews in de afgelopen 12 maanden

    Een review schrijven
    Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

    Beoordeeld met 5 van de 5 sterren

    Great experience

    Great experience. Very efficient

    9 maart 2026
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're glad you had a great, efficient experience. Thank you for your feedback; we appreciate it.

    Beoordeeld met 5 van de 5 sterren

    Exceptional service

    Leah, Clair, Nadine, Marianne provided an exceptional service.
    From the beginning Leah was so kind and welcoming and introduced us to Clair who took her time to explain to us all options available during 2 meetings. The process was so efficient and quick and we received very promptly the offer.
    We are so grateful for all the expertise and help from all the team including Nadine and Marianne too.

    6 maart 2026
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that you received exceptional service. It's great to know the team provided efficient and helpful support, explaining all available options promptly. We appreciate your positive feedback and are grateful for your recognition.

    Beoordeeld met 5 van de 5 sterren

    Great Service and a credit to Purple Bricks Mortgages

    My mortgage advisor is Hayley Newton and she has provided me with so much advice and guidance so far. I’m a FTB so I was after all the advice I could get. I spoke to quite a few providers but I decided to go with Hayley and I do not regret it one bit. Friendly yet professional and she knows her stuff. Very responsive to messages which is what you need when you need quick answers and need to made decisions.

    Thanks Hayley and I look forward to working with you in the coming weeks and months.

    6 maart 2026
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that you've had such a positive experience. It's great to know that the advice and guidance provided has been helpful, especially as a first-time buyer. We appreciate your kind words and look forward to continuing to work with you.

    Beoordeeld met 5 van de 5 sterren

    Exceptional service

    If I was to ever buy another house I know who I would go to. Lisa Dowling, you are the most helpful attentive and understanding woman I have ever had the privilege of knowing.
    You have helped and guided me through this journey. It’s a shame this journey has ended and I love to the next stage.
    If you ever see yourself in a position of needing a mortgage advisor please contact purple bricks. I have bought a house before. But don’t remember the stress that comes with it. Lisa was there for all of that. Thank you so much you are exceptional

    6 maart 2026
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're so happy to hear that you had such a positive experience. It's wonderful to know that you felt supported and guided throughout the process. We appreciate your kind words and thank you for sharing your experience.

    Beoordeeld met 5 van de 5 sterren

    I had a call with Leah and she was so…

    I had a call with Leah and she was so lovely on the phone she went through everything and advised me on the next steps! True asset to the team and she booked me in with an appointment with the advisor thanks again Leah 😊

    4 maart 2026
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that the call was helpful and that you received excellent guidance. We appreciate your positive feedback and are pleased we could assist you with booking an appointment.

    Beoordeeld met 5 van de 5 sterren

    A great service!

    Ajay was absolutely great - he provided honest, simple and relevant information and listened as I explained my situation.
    Would thoroughly recommend their services!

    2 maart 2026
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that the information provided was helpful and relevant to your situation. We appreciate your recommendation and are grateful for your feedback!

    Beoordeeld met 5 van de 5 sterren

    Had time to explain everything to our understanding

    Had time to explain everything to our understanding and also answered ll our questions and queries and assured us to contact her if we need help

    2 maart 2026
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're glad you found the explanations helpful, and that all your questions were answered. We appreciate your feedback and are always here to assist you.

    Beoordeeld met 5 van de 5 sterren

    Really good and easy to use

    Really good and easy to use. Daisy who was the manager with the mortgage and Esha as mortgage advisor was so Helpful when I asked questions and they were really supportive when it came to making decisions to get the best deals. Many thanks.

    27 februari 2026
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that you had a really good experience and found our team helpful and supportive. We appreciate you taking the time to share your positive feedback with us.

    Beoordeeld met 5 van de 5 sterren

    It was excellent dealing with purple…

    It was excellent dealing with purple bricks agent( Hayley Newton) . Very efficient and friendly. She made our house buy journey so easy and amazing. I can’t appreciate her enough and thanks her.

    9 januari 2026
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that the agent's efficiency and friendliness made your house buying journey easy and amazing. We appreciate your positive feedback and thank you!

    Beoordeeld met 5 van de 5 sterren

    Outstanding service, Emily and Lydia are just great!

    I just only have good words for the service received. Since day one Lydia and Emily has been very helpful, effective and very kind explaining all the steps. Both are very professional and I am very pleased with their help through all the process. I recommend them 100%

    2 maart 2026
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We appreciate you sharing your positive experience. We're so glad to hear that our team provided effective and kind service, guiding you through each step. Thank you for your recommendation!

    Beoordeeld met 5 van de 5 sterren

    New house purchase made simple

    I firstly spoke to Esha on the ohone regarding mortgages, she made everything clear and understandable, and once I decide to go ahead with the mortgage I was passed onto Daisy who was always happy to help and I asked loads of questions and nothing seemed like too much trouble for either of them they were great 👍

    27 februari 2026
    Review zonder uitnodiging
    Logo Purplebricks Mortgages

    Antwoord van Purplebricks Mortgages

    We're happy to hear that you had a great experience! We appreciate your positive feedback regarding the clear explanations and helpful support you received during the mortgage process. It's wonderful to know our team made you feel comfortable.

    Beoordeeld met 5 van de 5 sterren

    I would really recommend Greg for a mortgage advisor

    I can’t recommend Purple Bricks highly enough. From start to finish, they made the whole mortgage process feel straightforward and far less stressful than I expected. They were always professional, approachable, and incredibly knowledgeable, taking the time to explain everything clearly and answer all of my questions.

    Communication was excellent throughout, and I always felt reassured that everything was being handled efficiently and in my best interest. They worked hard to secure the best possible deal for me and kept me updated every step of the way.

    If you’re looking for a mortgage advisor who is reliable, supportive, and genuinely cares about their clients, I would absolutely recommend Greg. Thank you so much, Lauren&Martin

    12 februari 2026
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that the mortgage process felt straightforward and less stressful than expected. We appreciate your kind words regarding our team's professionalism, knowledge, and communication. It's great to know that you felt reassured and supported in securing the best possible deal. Thank you for recommending our services!

    Beoordeeld met 5 van de 5 sterren

    Remortgage Experience

    Early on in my remortgaging experience, its going well so far. Supported through the question and transparency across the process.

    7 februari 2026
    Review zonder uitnodiging
    Logo Purplebricks Mortgages

    Antwoord van Purplebricks Mortgages

    We're happy to hear that your remortgaging experience is progressing positively. We appreciate your recognition of our support, transparency, and the clarity we provide throughout the process.

    Beoordeeld met 5 van de 5 sterren

    Greg made sure everything was taken…

    Greg made sure everything was taken care of, mortgages are wild! So many things to do and think about, he simplified things and helped me make informed choices. He got the very best deal for me and went above and beyond what I received from my usual bank. Even offering the choice of using them if it worked out to be better. He works for the people not commission. Thanks Greg!

    18 februari 2026
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that the mortgage process was simplified for you, and that you felt supported in making informed choices. We appreciate your recognition of the dedication to securing the best possible deal for you. Thank you!

    Beoordeeld met 5 van de 5 sterren

    Lisa has been amazing

    Lisa has been amazing explaining everything about a mortgage and what it means in layman terms!!

    13 februari 2026
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that everything was explained clearly! Thank you for sharing your positive experience with us; we appreciate it.

    Beoordeeld met 5 van de 5 sterren

    Smooth Mortgage Experience Thanks to Montey

    Montey was a great mortgage advisor who guided us clearly and patiently through the process. As first-time buyers, we initially felt unsure about everything, but he explained things in a straightforward way and made sure we had all the information we needed to feel confident in our decisions.

    We really appreciate his support and would happily recommend him to others.

    13 februari 2026
    Review zonder uitnodiging
    Logo Purplebricks Mortgages

    Antwoord van Purplebricks Mortgages

    We're happy to hear that the guidance provided was clear and patient, especially as first-time buyers. It's great to know that the support helped you feel confident in your decisions. We appreciate your recommendation!

    Beoordeeld met 5 van de 5 sterren

    Easy to talk to and reassuring

    Easy to talk to and reassuring. Step by step Ashley explained things and she took the worry off my already worried shoulders. I can highly recommend Ashley and also Emily for their clear comms, friendly approach and would highly recommend them to anyone seeking a mortgage. Thank you so much x

    13 februari 2026
    Review zonder uitnodiging
    Logo Purplebricks Mortgages

    Antwoord van Purplebricks Mortgages

    We're happy to hear that you had a positive experience! It's great to know that our team helped ease your worries with clear communication and a friendly approach. Thank you so much for your recommendation!

    Beoordeeld met 5 van de 5 sterren

    5 star service

    Emily Eason has been a great help and support since the handover from our mortgage advisor. She's very friendly and professional and talked us through the whole process, she's been a great help.

    11 februari 2026
    Review zonder uitnodiging
    Logo Purplebricks Mortgages

    Antwoord van Purplebricks Mortgages

    We're happy to hear that the handover was smooth and that she provided great support. We appreciate you acknowledging her friendly and professional approach, and we thank you for your feedback.

    Beoordeeld met 5 van de 5 sterren

    Brilliant

    Lisa Dowling has been fantastic helping us buy our first property!! Couldn't recommend her more! Extremely knowledgeable and understanding, takes time to explain any questions and gives options and advice clearly. Always very quick to respond to any queries and all around a lovely person! If we are ever in need of this service again we wouldn't hesitate to go back!

    11 februari 2026
    Review zonder uitnodiging
    Logo Purplebricks Mortgages

    Antwoord van Purplebricks Mortgages

    We're happy to hear that your first property purchase was a positive experience! We appreciate your kind words and are so glad we could assist you with our knowledge and clear communication. We are here for you in the future.

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