Purplebricks Mortgages Reviews 

572
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Suzie has been extremely helpful, flexible and informative. She guided us step by step through the process and made the mortgage application incredibly smooth. This was also passed onto Emily to conti... Toon meer

Beoordeeld met 5 van de 5 sterren

I can’t recommend Tom highly enough. From our very first conversation, he was friendly, approachable and genuinely took the time to understand what I needed. He explained everything clearly and pa... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutley excellent service in every way - Our agent Diane was just fantastic. This isnt a process that most folk are familiar with and we have been guided through each step easily and clearly with a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hayley has been absolutely brilliant for the entire process. We had a unique situation with our property backgrounds, but she knew exactly which lenders to approach and found us the perfect mortgage s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Over Purplebricks Mortgages

Geschreven door het bedrijf

Whether you’re a first-time buyer or are climbing the property ladder, we’re here to help with all things mortgage related. We’ve got access to over 12,000 deals (some exclusive ones!), and we know our lenders inside out. We work with them every day, after all.

Sure, moving house is stressful, but your mortgage shouldn’t be. Let us do the heavy lifting. We’ll search the market for a great deal – whether it’s a mortgage, protection or life insurance, or all of the above. With Purplebricks Mortgages, you can manage your home move under one roof.

We’re all about making mortgages easy. Our service includes:

  • A straightforward process. Getting your mortgage sorted with us is simple.
  • Award-winning customer service, whatever your moving plans are.
  • A dedicated case manager to guide your mortgage journey from start to finish.
  • Access to over 12,000 deals from 90+ lenders – including some exclusive ones.
  • Insurance that protects your home and family – tailored to your budget.

    Got questions? Ask us anything. We’ve heard it all and have the answers.

    How the service works

    Getting a mortgage for the first time – or even a second or third – can seem like a lot of work, but with Purplebricks Mortgages, it’s not. Just fill out our form or give us a ring to get started. We’ll take a few details, and you can kick back whilst we get working. Our knowledgeable advisors will scour thousands of rates and deals to secure the ideal mortgage for your unique circumstances. It’s that simple.

    No hidden costs, no sneaky clauses. Just straightforward advice and fair fees. We’ll handle the details, from your first enquiry to the day you sign on the dotted line.


  • Contactgegevens

    4,9

    Uitstekend

    TrustScore 5 uit 5

    572 reviews

    5 sterren
    4 sterren
    3 sterren
    2 sterren
    1 ster

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    4,9

    Alle reviews

    (572)

    162 reviews in de afgelopen 12 maanden

    Een review schrijven
    Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

    Beoordeeld met 5 van de 5 sterren

    Mortgage advise from Mimmi

    I recently worked with Mimmi during the process of securing a mortgage. She has been so helpful, taking the time to understand our financial situation and goals, providing tailored advice and guidance every step of the way.
    Mimmi’s knowledge of the market and lender options helped my partner and I secure a great deal, and her communication was always clear and prompt. I'd highly recommend - couldn't have asked for better service!

    27 oktober 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that the mortgage process was smooth and successful! It's great to know that the guidance provided was helpful in achieving your financial goals, and that you were able to secure a great deal. We appreciate your recommendation!

    Beoordeeld met 5 van de 5 sterren

    My experience with Dealing Mimmi…

    My experience with Dealing Mimmi Asafo-Agyei throughout the process of getting a mortgage product and offer was exceptional. She very professional and puts in her best effort in ensuring you get the best deal and possible products out there. Would definitely recommend her to friends and family. She deserves a bounce really.

    15 november 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that your experience was exceptional. We appreciate your kind words regarding the service you received. Thank you for recommending us to your friends and family!

    Beoordeeld met 5 van de 5 sterren

    Lovely people

    Emily at Purplebricks was the silver lining to what would have otherwise been a very stressful house move. She was polite and helpful, responded quickly, and went out of her way to make sure I was up-to-date and informed when my conveyancers (not PB) failed to do so. She offered reassurance and advice when needed. Bhavini as my initial mortgage advisor was also lovely, helpful and very knowledgeable.

    15 oktober 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that you had a positive experience. It's great to know that our team members were helpful during your house move, especially when you needed extra support. We appreciate your kind words and thank you for your feedback.

    Beoordeeld met 5 van de 5 sterren

    10/10 for Esha Kuar mortgage advisor

    I'd like leave a stellar feedback for Esha Kuar my mortgage advisor for a job well done.

    Throughout the process, she asked all the right questions and got as much information as possible.

    Although our application wasn't straightforward, she was very forthcoming with advice, guidance and reassurances.

    Her support, honesty and empathy made a massive difference to this entire process.

    As first time buyers, we couldn't have asked for a better advisor.

    God bless you for us, Esha.

    I hope more buyers get to experience the professional and excellent service that you offer!

    Look forward to a smooth completion.

    Best regards, Sylvie

    13 november 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that the advisor provided such excellent support during your first home-buying experience. We appreciate you highlighting the guidance and reassurance offered throughout the process. It's wonderful to know the support made such a difference. We wish you all the best with your completion!

    Beoordeeld met 5 van de 5 sterren

    Fantastic service, flawless support

    I have felt entirely supported throughout my re-mortgage application. All of the information was explained clearly and in a way that I felt informed and not blindsided by lots of numbers and figures.
    Thank you, I would highly recommend this service!

    10 november 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that you felt supported during your re-mortgage application. It's great to know the information was clearly explained, and you felt informed. Thank you for recommending our service!

    Beoordeeld met 5 van de 5 sterren

    Hayley was brilliant

    Hayley was brilliant! She was always available whenever I needed help or advice! I have had the best experience! The whole process was really easy and Hayley made it less stressful for me! Again thank you so much for all the help! This was a smooth process and would definitely recommend! Also thanks to Chhavi for also being a great help and always responding!

    6 november 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that you had such a positive experience. We appreciate your kind words about the support you received; it's great to know the process was smooth and less stressful for you. We appreciate your recommendation and thank you for your feedback.

    Beoordeeld met 5 van de 5 sterren

    Great service.

    I was appointed Hayley as my mortgage adviser and from beginning to end she has been fabulous to work with. She's searched the best deals for me, communicated thoroughly throughout and has helped with any questions I may have had. She is someone who is not only good at her job but she shows enthusiasm and has great customer service, something I am very big on.

    10 november 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that you had a fabulous experience! It's great to know that you felt supported throughout the process and that your adviser provided excellent service. We appreciate your positive feedback.

    Beoordeeld met 5 van de 5 sterren

    Ajay is just INCREDIBLE

    Ajay is just INCREDIBLE. He sorted out our first mortgage on our first home, which was brilliant. 2 years later as we came to remortgage, he called us up and reminded us with plenty of time that we needed to remortgage and that he had some brilliant deals for us. We couldn’t be more grateful for his time, effort and the dedication his puts into his job! You just know he loves helping people and is incredibly approachable (even between the mortgage and re-mortgage!). Despite a wrong-doing from our side, Ajay was quick to deal with it on our behalf and supported us throughout. We will certainly be back seeking his advice in 5 years time after our next contract comes to an end. What a guy! 10/10, would recommend over and over again! Thank you 1,000 times over. Could not fault him!

    7 november 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that your mortgage experiences have been so positive! It's great to know the support and dedication provided were helpful, especially during the complexities of your first home purchase and subsequent remortgage. We appreciate your high recommendation and look forward to assisting you again in the future.

    Beoordeeld met 5 van de 5 sterren

    Second time, makes the process easy

    Used this service twice now, when getting our first mortgage and re-mortgaging for the best rate once our fixed rate was up. Makes it so much easier and such a genuine service. Special mention to Ajay this time round, he was great.

    1 oktober 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that our service made getting your first mortgage and re-mortgaging easier. We appreciate your kind words and that you found our service genuine. We're glad you had a great experience.

    Beoordeeld met 5 van de 5 sterren

    Hayley at Purple Bricks was just…

    Hayley at Purple Bricks was just fantastic in supporting us with our first mortgage. She was so patient and we really felt like we weren't alone through the process. Hayley explained everything in simple terms and refrained from using too much jargon to ensure we understood everything clearly. More than anything else Hayley was super transparent about what our best options were and got our application submitted in a timely and efficient manner. 10/10 would recommend!

    5 november 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that you felt supported during your first mortgage application. It's great to know that the process was clearly explained and efficient. Thank you for recommending our services!

    Beoordeeld met 5 van de 5 sterren

    Thank you for all your help with our forever home

    Thank you for all your help with obtaining our mortgage for our forever home. Easy process from start to finish.

    5 november 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We are happy to hear that obtaining your mortgage was an easy process, and we appreciate you trusting us with your forever home. Thanks for your feedback!

    Beoordeeld met 5 van de 5 sterren

    Very Good Experience with Purplebricks…

    Very Good Experience with Purplebricks as a first time buyer. Really nice and professional Staff, Good and timely response to all my enquiries. provided good guidance and support all the way till I got my keys.

    4 november 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're glad you enjoyed your experience as a first-time buyer! It's great to hear that our staff was professional and responsive, offering helpful guidance throughout the process. Thank you for your positive feedback.

    Beoordeeld met 5 van de 5 sterren

    good communication

    Tom, Ian and Chhavi were amazing, good communication, good advices, friendly.... overall happy with the service received.

    4 november 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that you had such a positive experience. We appreciate your kind words and are grateful for your feedback regarding our team's service.

    Beoordeeld met 5 van de 5 sterren

    Amazing care from Daisy and Lisa from…

    Amazing care from Daisy and Lisa from start to finish

    31 oktober 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We are so happy to hear about your amazing care from our team. Thank you for sharing your positive experience with us!

    Beoordeeld met 5 van de 5 sterren

    Fantastic service

    My partner and I have recently received our first ever mortgage offer and would like to thank both Lisa and Rachel for supporting us. As first time buyers, we were a bit nervous about the process but they were absolutely fantastic every step of the way and ensured that everything was explained to us. We hope to be able to access their services again in the future.

    27 oktober 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that you had a fantastic experience. It's great to know that we supported you through the first-time buying process and explained everything clearly. We appreciate your kind words and hope to assist you again in the future.

    Beoordeeld met 5 van de 5 sterren

    Postive experience

    Tom , my mortgage advisor was so brilliant, he explained everything in detail to me and always gave me enough time to reflect before making a decision. He communicated clearly, leaving emails and voicemails when he couldn’t reach me because I was at work. Rachel my case manager was also very good, and I was surprised they were able to get my mortgage offer through in 1 week after I gave Tom the go ahead, I would definitely recommend and also be using them again

    27 oktober 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that your advisor explained everything clearly and gave you ample time. We're glad the communication was effective, and your mortgage offer was secured quickly. Thank you for recommending us; we appreciate your feedback.

    Beoordeeld met 5 van de 5 sterren

    We’ve just completed on our new home

    We’ve just completed on our new home, and I couldn’t be happier with the service we received from the team,especially Lydia, Rebecca and everyone involved.They were professional, supportive, and always quick to respond to any questions throughout the whole process.
    Everything went smoothly from start to finish, and their guidance made what could have been a stressful experience feel easy and well-organised. I really appreciate their clear communication and genuine care.
    Thank you so much for all your help.I’d definitely recommend your service to anyone buying a home!

    21 oktober 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that you had a smooth and well-organized experience with our team. We appreciate your kind words and are grateful for your recommendation. It's great to know our support and clear communication were helpful during your home-buying process.

    Beoordeeld met 5 van de 5 sterren

    Fantastic experience with Tom

    I had an absolutely fantastic experience working with **Tom Shembry-Major** as my mortgage advisor. From the very beginning, Tom was professional, knowledgeable, and incredibly supportive. He took the time to understand my needs and explained every step of the process clearly, making what could have been a stressful journey feel smooth and manageable.

    Tom’s attention to detail and commitment to finding the best possible deal were truly impressive. He was always available to answer questions, provided regular updates, and went above and beyond to ensure everything was handled efficiently and accurately.

    Thanks to Tom’s expertise and dedication, I felt confident throughout the entire process and am now received my mortgage offer which I am over the moon about! I wouldn’t hesitate to recommend Tom to anyone looking for a reliable, trustworthy, and genuinely helpful mortgage advisor.

    Thank you, Tom!

    16 oktober 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that you had a fantastic experience. We appreciate your kind words regarding the support and expertise you received. It's great to know the process felt smooth and manageable, and we're delighted you're over the moon with your mortgage offer! Thank you for recommending our services.

    Beoordeeld met 5 van de 5 sterren

    Fantastic service

    Fantastic service. They were really helpful and explained everything so i understood. Didn’t feel like i was pressured into anything.
    They gave a report on each house i viewed and it was no problem when i changed the house i was buying. Would definitely recommend!

    1 oktober 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We're happy to hear that you found our service helpful and informative. It's great to know that you felt comfortable and supported throughout the process, especially with the reports and changes. Thank you for recommending us!

    Beoordeeld met 5 van de 5 sterren

    Excellent

    Purplebricks Mortgages are always there whenever you call to assist in the best way possible.

    8 oktober 2025
    Review zonder uitnodiging
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    Antwoord van Purplebricks Mortgages

    We appreciate you taking the time to share your positive experience. We're happy to hear that our team is always there to assist you!

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