Purple Panda Reviews 

1.608
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It's my first time using Purple Panda. The website user experience is excellent & the prices are competitive. The package went from "order confirmed" to "delivery confirmed" without the multi... Toon meer

Beoordeeld met 1 van de 5 sterren

Just a scam. I bought a big monitor, for <1500 eur. But didn't satisfy parameters. I requested for return 3 weeks ago. But still nobody collected. They already promised me many times 'tomorrow our te... Toon meer

Beoordeeld met 5 van de 5 sterren

TL;DR : TOP MARKS, FAST ROI DELIVERY ! I'd never heard of purple panda and worried about some unknown/unreliable/scam type thing esp this time of year (Dec 2023), but when i saw the ratings o... Toon meer

Beoordeeld met 5 van de 5 sterren

I would like to thank Padraig, Rachel, Angela and Stephanie for their kindness and support with an order I placed recently. Padraig went out of his way to ensure the order was delivered on a specifi... Toon meer

Bedrijfsgegevens

  1. Kantoorbenodigdhedenwinkel
  2. ook in
  3. Kantoorbenodigdheden winkel
  4. Kantoormeubilair winkel
  5. Leverancier van schoonmaakproducten

Informatie afkomstig van verschillende externe bronnen

Buy great value office supplies & stationery from Purple Panda. Order online with our express checkout and get free delivery anywhere in Ireland.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(1.608)

8 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good product

Good product, fast delivery

14 oktober 2023
Logo Purple Panda

Antwoord van Purple Panda

We are delighted to hear that you were happy with both our product and our delivery speed. Thank you for your review.

Purple Panda Team

Beoordeeld met 4 van de 5 sterren

Super good customer service

Super good customer service. Just disappointed I couldn't exchange my paper order. But my mistake for missing the fine print.

12 oktober 2023
Logo Purple Panda

Antwoord van Purple Panda

Thanks for the review. We're glad to hear you had a good experience with our customer service team. We apologize that you weren't able to exchange your paper order, but we appreciate your understanding.

Purple Panda Team

Beoordeeld met 1 van de 5 sterren

A company that doesnt manage its own stock

Ordered items that was in stock , Order was processed and paid for. After not hearing about a delivery date and a couple of calls we made , we found that the items where not in stock and would not be available for us .

12 oktober 2023
Logo Purple Panda

Antwoord van Purple Panda

We apologize for the inconvenience caused. We are working hard to ensure accurate product availability information is provided to customers so that they can make informed decisions.

Purple Panda Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, Next day delivery

3 oktober 2023
Logo Purple Panda

Antwoord van Purple Panda

Thank you! We are so glad you had a great experience with our next day delivery service

Purple Panda Team

Beoordeeld met 5 van de 5 sterren

Since I started with Purple Panda I am very happy with your company.

Since I started with Purple Panda I found your service excellent. Order received on time and your staff are very helpful. I have recommended you to some of my customers, and have got my sister to buy from Purple Panda.

26 september 2023
Logo Purple Panda

Antwoord van Purple Panda

Thank you so much for your review! We really appreciate you recommending us to your customers. We strive to provide excellent service and are so glad to hear that you've been pleased.

Purple Panda Team

Beoordeeld met 5 van de 5 sterren

Prompt delivery

So easy to order and delivered promptly. First time I've used them and I'll definitely return.

26 september 2023
Logo Purple Panda

Antwoord van Purple Panda

Thank you! We are thrilled to have earned your business and look forward to seeing you again soon.

Purple Panda Team

Beoordeeld met 5 van de 5 sterren

Good product range with reasonable…

Good product range with reasonable pricing, fast delivery too.

1 oktober 2023
Logo Purple Panda

Antwoord van Purple Panda

Thank you for the great review! We appreciate you taking the time to share your experience. We're glad you're happy with our product range and pricing, as well as our fast delivery.

Purple Panda Team

Beoordeeld met 5 van de 5 sterren

Quick dispatch with good communication

Quick dispatch with good communication. If only they didn't use UPS (who as usual mess things up) it would have arrived a day sooner.

27 september 2023
Logo Purple Panda

Antwoord van Purple Panda

Thank you for your feedback.

We are glad you were pleased with the quick dispatch and communication. We apologise for the delay caused by the courier

Purple Panda Team

Beoordeeld met 5 van de 5 sterren
Logo Purple Panda

Antwoord van Purple Panda

Thank you for your positive feedback.

We're so glad you're happy with your purchase and the prompt delivery.

Purple Panda Team

Beoordeeld met 5 van de 5 sterren

First rate customer service

Just placed my first order with Purple Panda. I had to call to check something and the customer care was outstanding. Jenny and Emma could not have been more helpful and friendly. Will definitely use again.

5 oktober 2023
Review zonder uitnodiging
Logo Purple Panda

Antwoord van Purple Panda

Thank you so much for your kind words!

We're so happy to hear that Jenny and Emma were able to provide such great customer care. We look forward to serving you again soon!

Purple Panda Team

Beoordeeld met 5 van de 5 sterren

Placed 1st order and everything looks…

Placed 1st order and everything looks OK. I think I might have found a new supplier for our business needs.

27 september 2023
Logo Purple Panda

Antwoord van Purple Panda

Thank you for your positive review! We're glad that your first order went smoothly and we look forward to continuing to meet your business needs.

Purple Panda Team

Beoordeeld met 1 van de 5 sterren

Missing items

Only 1 of the 2 items ordered was delivered despite being charged for both items. No notification as to why the item was not included. Had to make a phone call to find out what has gone wrong and am still awaiting an update. Not a very good impression for a new customer to experience.

26 september 2023
Logo Purple Panda

Antwoord van Purple Panda

We apologize for the inconvenience regarding your order. We have looked into this issue and you have already been provided with an update by email.

The item you have not received in the order is awaiting stock update. If you are unwilling to wait we have already offered you a refund.


Purple Panda Team

Beoordeeld met 5 van de 5 sterren

Excellent service .

Excellent service .. from ordering to speedy delivery
Would definitely recommend Purple Panda

26 september 2023
Logo Purple Panda

Antwoord van Purple Panda

Thank you so much for your positive review!

We're glad that you had a great experience with Purple Panda. We appreciate your recommendation!

Purple Panda Team

Beoordeeld met 1 van de 5 sterren

Poor Quality product

Poor Quality product. Low value for money.

25 september 2023
Logo Purple Panda

Antwoord van Purple Panda

We apologize for your negative experience with our product. We strive to ensure our customers are satisfied with their purchase and we would like to make it right. Please contact us directly so we can offer a resolution

Beoordeeld met 5 van de 5 sterren

Super next-day DHL delivery service

Super next-day DHL delivery service, for a tiny price! High quality product as well!

13 september 2023
Logo Purple Panda

Antwoord van Purple Panda

Thank you for your review!

We're delighted to hear your order arrived so efficiently

We look forward to hearing from you again soon

Regards
The Purple Panda Team

Beoordeeld met 5 van de 5 sterren

Wont find Better service

Great customer service,Good deal on all items,Happy with all

7 september 2023
Logo Purple Panda

Antwoord van Purple Panda

Hello Michael
Thank you for your review we here at Purple Panda appreciate your feedback.

And we hope to hear from you soon

Regards

The Purple Panda team

Beoordeeld met 1 van de 5 sterren

Incorrect Product and customer service is shocking

I bought a home filing system and the files did not fit into the filing box. I contacted Purple Panda and they were not able to help me with changing the items so they are not useable. When asked for a refund I'm told the box is not refundable. This is absolutely shocking service!

The non refundable sign is very small so extremely difficult to see and nothing flags. On the invoice nothing show that the item is non refundable. This is very sneaky and not clear enough.

Found the chat support very unhelpful even when asked to escalate to a manager. Was cut off and was told a manager would contact me after lunch but to date nothing happened.

Still awaiting a refund on other products. Will never recommend or use this company ever!!

22 september 2023
Review zonder uitnodiging
Logo Purple Panda

Antwoord van Purple Panda

Hello Shelley

Thank you for your review. We here at Purple Panda are so sorry but we do have to follow our terms and conditions

Our website do have certain products that are nonreturnable and the symbol was displayed to show such.

We apologise again for this inconvenience this may have caused you.

Regards

The Purple Panda Team

Beoordeeld met 5 van de 5 sterren

Ballyowen community centre

Very efficient company and prompt delivery service. Very satisfied overall.

4 september 2023
Logo Purple Panda

Antwoord van Purple Panda

Hello Peter

Thank you for your review.

We here at Purple Panda are delighted with this feedback and we look forward to hearing from you again

Regards

The Purple Panda Team

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