Pyt Hairstyle Ltd  Reviews 

278
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Took a trip down to the Trafford Centre in Manchester, and came across PYT hairstyle while being sat down outside the place! I was greeted by the lovely Aliyah and offered to curl my hair for free for... Toon meer

Beoordeeld met 1 van de 5 sterren

I bought a curler set from them in the Trafford centre 2 years ago and the curlers stopped working I paid £170 I contacted the company reporting this and they got back to me offering a new set of curl... Toon meer

Beoordeeld met 5 van de 5 sterren

Please support this business. They truly honour their lifetime warranty. Once again, Adam delivered an honourable service and ensured the warranty was upheld without hesitation. This is exactly why I... Toon meer

Beoordeeld met 5 van de 5 sterren

After visiting Trafford centre last Friday I’ve been approached by the adorable Sherlyn who did my hair in less than 10 mins with amazing knowledge and care I bought the infrared straighteners and... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

PYT Hairstyle is a shop located at the Trafford Centre in Manchester, specializing in the sale of high-quality hair styling products.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

278 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(278)

30 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Was approached by tubaa who styled my…

Was approached by tubaa who styled my hair and sold me on buying this product honestly changed my hair in many ways no damage my split ends have disappeared. Great customer service have recommended to all my friends

20 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Good knowledge of the product. My daughter was very happy to get her hair curls.

14 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing experience today having mine…

Amazing experience today having mine and my little girls hair curled in the Trafford Centre by Aliha. Very impressed with the product and can’t wait to try it for ourselves. Seems much easier and quicker than any other hair curling tongue I’ve ever used and I’ve used them all!

13 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aliyyah styled the extensions on me and…

Aliyyah styled the extensions on me and shown me the difference the halo extension made to the thickness and length of my hair! Super good customer service will be coming back next week to get them

10 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam company

Very poor experience. They advertise the PYT curling wands and use these whilst curling your hair but give you a much cheaper version (which we only realised when we got home).
Very disappointed and would never have expected to find such a company scamming customers trading at the Trafford Centre.
Customer service was very patronising, accused me of shouting when he was the one talking over me. Not a nice place to deal with.

** Following on from the reply from the company - this was not a mix up - they 100% know what they’re doing. Very obnoxious place trying to scam people. Also - very rude staff laughing at me whilst I was walking past to her colleague (the one who scammed us). Very disrespectful and unprofessional company. **

27 december 2023
Review zonder uitnodiging
Logo Pyt Hairstyle Ltd

Antwoord van Pyt Hairstyle Ltd

We apologize for your negative experience and any inconvenience caused. We take this seriously and have already issued a full refund as offered in our email communication. We regret any mix-up with the product.

Your feedback helps us improve our services, and we will investigate the issue to prevent future occurrences. If you have any other concerns, please let us know.

Sincerely,
Irina

Beoordeeld met 5 van de 5 sterren

Fab hair and fab service

Had my hair done by Marta in the Trafford centre this evening, it looks absolutely amazing and Marta was very experienced and knowledgeable in the products

22 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The most incredible hair curler

The most incredible hair curler! Zoya at Trafford Centre talked me through absolutely everything and made me feel super comfortable, she was so amazing!

12 december 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Eventually resolved issue

Bought set for £170 - told 5yr warranty, easy replacement if issues (live 1.5hrs away).
Got home, curling wand not working, emailed customer service, told would have manager call me. Manager called, apologetic, said to come in and would exchange, advised lived too far but would get husband to pop in on way back from London following day. Husband went as advised, manager not there, assistant advised couldn’t replace. Spoke to manager on phone, advised would need to return non-working curlers first. Asked for address to post back to, said would send address to me. Nothing. Now 4 emails later, being ignored by company. Having to contact Trading Standards and Trafford Centre! Avoid, don’t waste your hard earned cash.
***Update to review*** Company reply is rubbish, I have emailed the email address in the reply below several times, being ignored, have now sent all ignored correspondence to Trading Standards and Trafford Centre Customer Services. They disputed this review with Trustpilot and tried to have it removed.
⭐️ Further update - following this review I have eventually gained resolve with a refund. It’s a shame it came down to writing a bad review to force their hand and extremely disappointing that we never got to experience the curler ourselves as in store it did appear to be amazing, shame.
👍Company has now refunded and offered to replace curling wand next time I’m in Manchester, thank you

21 november 2023
Review zonder uitnodiging
Logo Pyt Hairstyle Ltd

Antwoord van Pyt Hairstyle Ltd

Dear Customer,

We appreciate your feedback, and we're eager to assist you with your concerns. To ensure we can address your issues effectively, we kindly request that you provide us with your contact details, including your email address. Our email address is info@pythairstyle.com. Once we have this information, our customer service team will reach out to you promptly.

If you have any specific details or questions you'd like to share, please feel free to include them along with your contact information. We value your cooperation and look forward to resolving your concerns.

Best regards,
Irina

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