Citation ISO Certification  Reviews 1.101

Simon was really friendly and helpful; the consultation was very informative!

The Citation team were so helpful, from initial surveillance through to the certification audit. Friendly and meaningful help from every person that i encountered.

The Citation online system is user friendly, its templates are simple and easy to navigate.

Simon Langston recently conducted our annual ISO audit. He was very helpful throughout the day, giving us support and sharing his knowledge at every opportunity. We would definitely recommend Simon and would look to use his services again in the future.

We had a very positive experience during our ISO 9001 audit. The auditor, Luke Parry was knowledgeable, informative, and extremely helpful throughout the process. They took the time to explain findings clearly, provided practical guidance, and maintained a professional and collaborative tone. Their approach helped us better understand the standard and strengthened our quality management system.

I had the pleasure of being audited by Diane Beck, and I can honestly say she was fantastic. Her approach was thorough, fair, and incredibly professional, while still being supportive and approachable throughout the entire process.

Diane ensured we were fully tested in a way that felt constructive and valuable. The audit truly reflected the hard work our team has put in, and her feedback left us feeling motivated and proud of what we’ve achieved.

She made what can often be a stressful experience feel positive and worthwhile. I would highly recommend Diane to any team — her expertise, clarity, and professionalism really stand out.

James Hopton completed our ISO audit over Teams and was friendly, reassuring and knowledgeable.
A good audit experience.

The team at Citation are great to deal with and make a complex process with our ISO compliance much easier to understand and implement. Jonathan was extremely thorough in his audit and very professional & helpful. Would highly recommend.

We have just completed our first annual audit for ISO 14001/ISO 45001 - we already hold ISO9001.
Kathryn James, our auditor, was super helpful with her knowledge and quickly understood our business portfolio (which isn't straight forward).
She interpreted our processes and documentation really quickly and identified some really interesting opportunities for us to improve as we continue our journey.
Overall, a great experience

A very positive experience on our Citation ISO 9001 audit with auditor Caitlin Wevill. Caitlin was both professional and friendly. She was organised, efficient, gave advice and was helpful throughout the process. I would highly recommend Caitlin.

We would like to share our sincere appreciation for the way David conducted our ISO27001 audit. As this was our first time going through the ISO 27001 process, we were naturally quite nervous. However, our David our auditor immediately put us at ease. He was incredibly kind, supportive, and professional throughout. He created a collaborative and comfortable environment during the audit, which made it much easier for us to engage openly and confidently. Each section of the audit was explained clearly, and he took the time to talk us through the requirements in a structured and understandable way. Whenever we felt unsure, he offered helpful guidance without ever making us feel pressured or judged. His approach was constructive and encouraging, which turned what could have been a stressful experience into a genuinely positive and enjoyable one. We are very grateful for David’s support and the professionalism he demonstrated throughout the entire ISO 27001 audit process.

I would like to sincerely thank Mark Kirkman for conducting our Stage 1 ISO 9001 audit with outstanding professionalism and clarity. Mark’s expertise, structured approach, and practical guidance made the entire assessment both constructive and reassuring. He clearly explained the observations and “purple tasks,” ensuring we fully understood the requirements ahead of Stage 2. What I valued most was the lifelong industry experience he shared, which will greatly support my growth in the construction business. I highly recommend Atlas – Citation to any organisation pursuing ISO 9001 certification. Thank you again for your time, dedication, and support.

Janos Balogh delivered an exceptional consultation for our ISO 45001 application. From the outset, he was highly professional, extremely friendly and impressively clear in the way he explained both the standard requirments and the practical steps needed to meet it.

He took the time to understand our organisation, asked the right questions, and translated requirements into sensible, workable actions rather than abstract compliance language. The session was thoroughly structured, but also genuinely collaborative, and we came away with a clear plan, greater confidence, and a strong sense that we are in safe hands.

If you are considering support with ISO's, I would recommend Janos and the Citation team without hesitation. An excellent experience from start to finish. Thank you!

Our Auditor Karen Knaggs conducted a very comprehensive Audit, covering ever aspect of the Standard ISO27001, She was incredibly clear and concise, explaining what she required at every stage. and at all times she was friendly helpful, and clear.

My audit was really good and I got great insight and feedback from my auditor Robert Crosby.

Very Knowledgeable advisor. Great communication which made the whole process very easy. Thank you Robert.

Currently applying for an ISO 9001 and Anna Poole was very helpful and explained the layout very well, looking forward to our next meeting

We have just completed our first consultancy appointment which last 1.5 days. Our consultant was Simon Langston and he was very knowledgeable and patient throughout the whole process. It was very easy and gave us confidence going forward. The Atlas platform is also very user friendly

It was very useful for my company the audit they are applying as it added to me and let me to learn new things about the ISO and how to communicate and link between ISO process and your real business. I was expecting some pressure (specially it's first audit), however, it was very kind and friendly audit that let me focusing on learning, not just to pass it. finally, I'd like that thank the person who made this audit very helpful for me and my company, I have to say thank you Diane Beck for your support and cooperation.

I had a very positive audit experience with Citation ISO Certification. The auditor, Jeannette Howe, was professional, clear, supportive and pragmatic throughout the audit. Her guidance was extremely helpful and constructive, and she created a collaborative and calm audit environment while maintaining a high level of rigor. Thank you for the excellent support.

Great, clear and helpful audit with Caitlin Wevill