Quintain Living - Canada Gardens Reviews 

128
TrustScore 4 uit 5

4,1

2 Engineers Way, HA9 0JS Wembley, GB


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Beoordeeld met 5 van de 5 sterren

We have been living in a Quintain property for almost five years and recently moved to another flat. Throughout the process, the entire Residents Team was very supportive, Patricia, Salma, Sam. Al... Toon meer

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Beoordeeld met 5 van de 5 sterren

Last October 2023 when we decided to move in Canada Gardens, so far our stay is good. We would like to thank and commend the Peter (Polish guy) who helped our move smoothly and all our needs on the mo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Highly recommend Quintain living if looking to move to London as it can be difficult to find something. Shout out to Jonathan from Canada gardens who really helped introduce us to our building an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Living at Quintain for almost a year now has truly been a breath of fresh air for me. As someone who values their space and mental well-being, Quintain Living has been thoughtfully designed to make me... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Woningverhuur

Geschreven door het bedrijf

Studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.


Contactgegevens

  • 2 Engineers Way, HA9 0JS, Wembley, Verenigd Koninkrijk

4,1

Goed

TrustScore 4 uit 5

128 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(128)

167 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Mani and Toni were friendly

Mani and Toni were friendly, efficient, and identified a non reported issue and are currently working on fixing it, great experience.

18 november 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Ryan,

Thank you so much for leaving a review.

We will be sure to pass on your kind words to Mani & Tony. So happy to hear it was a good experience for you.

Hope you have an amazing day.

Kind regards

Greg - Resident Manager

Beoordeeld met 5 van de 5 sterren

Mani and tony were amazing and have…

Mani and tony were amazing and have done a amazing job and were very quick in fixing the stuff in the apartment.

18 november 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Alhussein,

Thank you so much for leaving a review.

We will be sure to pass on your kind words to Mani & Tony.

Hope you have an amazing day.

Kind regards

Greg - Resident Manager

Beoordeeld met 5 van de 5 sterren

Very perfect repairing experience

Very perfect repairing experience. Thank you so much for Mani, he’s very kind and helpful.

17 november 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Jill,

Thank you so much for leaving such a wonderful review.

We will be sure to pass on your kind words to Mani.

Hope you have an amazing day.

Kind regards

Greg - Resident Manager

Beoordeeld met 5 van de 5 sterren

Great Maintenance Team

I had a issue with my flat and Mani from maintenance team sorted it out professionally and quickly. He’s been respectful and helpful to me every time I met him.

17 november 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Pourya,

Hope you are well and thank you so much for leaving a review!

Mani is definitely an asset to the team and we will be sure to pass on your kind words.

Kind regards

Greg - Resident Manager

Beoordeeld met 5 van de 5 sterren

Recently needed some help with broken…

Recently needed some help with broken shelves and Mannie U and was fantastic. They fixed the shelves swiftly and without hassle. Brilliant service and would 10/10 recommend!

16 november 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Ayushi,

Thank you so much for leaving a review.

So glad to hear to were able to get this resolved as quick as we did. Will be sure to pass on your kind words to Mannie.

Kind regards

Greg - Resident Manager

Beoordeeld met 5 van de 5 sterren

Incredible Service - Patricia of Canada Gardens

Absolutely incredible service from Patricia - she really did go above and beyond to ensure our move in was as smooth as possible!

25 oktober 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Morgan,

Thank you so much for leaving a review.

We will be sure to pass on your kind words to Patricia.

If there is ever anything we can to do to help you settle in, please feel free to reach out to the us.

Kind regards

Greg - Resident Manager

Beoordeeld met 3 van de 5 sterren

2.5 / 5 for residents team, however 5/5 for Malia !!

2.5 / 5 for residents team. However 5/5 for Malia alone !

You have to log any issues on the app. The case is either closed by residents team without a resolution or just not responded to even through constant chasing up. The only way to get some sort of response is to follow up direct in person with concierge, which then defeats the point of the app.

With that said, special mention to Malia. She is FANTASTIC ! Very efficient , patient and genuinely puts her heart and soul into the job. A great asset to the team and very lucky you have her. Thank you Malia for everything you do!! Really appreciate all the help and it has not gone unnoticed!

27 augustus 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi,

Thank you for your review.

Unfortunately, we cannot identify if you are a resident of ours but we'd be happy to review your concerns and assist.

Please send us an email to: residents@quintainliving.com and in the subject title write FAO Management, to which ill be happy to review and reach out to you directly.

Best wishes
Yusuf
Assistant Resident Manager - Canada Gardens

Beoordeeld met 5 van de 5 sterren

Lovely apartments, great team

Lovely apartments, quick response to any maintenance issues and no hassle! We've been living here for over a year now and we recently renewed because we've been loving our experience with Quintain Living! The apartment is new, very cosy and we had very few maintenance issues. When we did have minor issues, it was very easy to flag them on the app and we got someone to fix these in a very short amount of time. Quintain organizes a lot of fun events for residents, which are a very nice touch. The common areas, gardens and other facilities are very well maintained as well.

We recently renewed our tenancy and the process was very smooth as well, we were very happy overall. Special shoutout to Sonam, she has been extremely helpful whenever we had any questions and handled our renewal very smoothly.

10 juli 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Alexa,

Thank you so much for leaving such a lovely review. We are so glad to hear you are loving living with us at Canada Gardens.

If there is ever anything we can do to assist, please do not hesitate to reach out.

Kind regards

Greg - Resident Manager

Beoordeeld met 1 van de 5 sterren

Trash service

Really bad service and this company will level up rental fee for the long time lent, and cannot refund deposit!

19 augustus 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Jason,

Thank you for reaching out. Unfortunately, we cannot identify if you are a resident of ours but we'd be happy to review your concerns and assist. Please send us an email to: residents@quintainliving.com and in the subject title write FAO Management to which ill be happy to review and reach out to you directly,

Best wishes
Yusuf
Assistant Resident Manager, Canada Gardens

Beoordeeld met 5 van de 5 sterren

Comfort is what I get

Since I started living in here, life has been easier, not only for all the amenities, the good position and the well built flat, but also thanks to the team who is assisting and taking care of all the tenants. Particular mention goes to Yusuf, who recently followed my needs in a very professional and diligent way.

15 juli 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Gianmarco,

Thank you so much for leaving us a review. we really appreciate it.

Will be sure to pass on your kinds words to Yusuf.

Kind regards

Greg - Resident Manager

Beoordeeld met 5 van de 5 sterren

Samuel do great favor for helping me…

Samuel do great favor for helping me get the window key!

20 juni 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Jiang,

Thank you so much for leaving a review!

We are thrilled to hear Samuel has been so helpful and accommodating to you. Will be sure to pass on the kind feedback.

Hope you have a great weekend!

Kind regards

Greg - Resident Manager

Beoordeeld met 5 van de 5 sterren

Wonderful experience, we will be missing living there!

We lived in Canada Gardens for a little bit over a year (2 bedrooms), and our experience has been amazing. The amenities are top-tier, the staff is welcoming, utilities were pretty low cost and there were events organised by Quintain every now and then. The complex also accepts dogs and there is a small dedicated garden you may use for them.

Whilst the rent may not be the cheapest, Quintain often offers discounted rates for the first year(s) which makes the stay a little more affordable. Our departure experience was pretty positive, we got back almost the entirety of the deposit (we used the recommended cleaning service) and the staff was super helpful. Only thing to be mindful of is that Quintain will apply an uplift of 30% to your rent if you switch to a rolling monthly contract after a year (that is limited to a few months).

Finally we want to give special thanks to Sonam and Malia, both members of staff who made our stay even more enjoyable and have been super supportive throughout our departure process (that suffered a few unplanned difficulties). They made sure we could look back at our experience with Quintain positively and they reflect the premium service someone would expect from such a wonderful place!

13 mei 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Maxime,

Thank you so much for leaving such a wonderful review.

We will be sure to pass on your kind words to Sonam & Malia

Kind regards

Greg - Resident Manager

Beoordeeld met 4 van de 5 sterren

Safe and Pleasant Living with Some Management Gaps

We've been living here since 2021, and overall, it's a safe, peaceful, and convenient place to stay.

A special shout-out to **Sonam Rajal**, the warm and approachable Customer Service Representative. My daughter absolutely adores her! Her kindness, professionalism, and cheerful presence truly brighten our day — she's a gem.

That said, there's room for improvement in management. We've faced a few unresolved issues over the years, including a wrongly issued rent notice despite our proactive payment. There was no prior SMS or email—just a warning, which was frustrating. Event days also bring heavy traffic disruptions.

Still, our experience has been positive. With better communication and responsiveness, this could be an even better place to call home.

3 juni 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Nikhat,

Hope you are well and thank you ever so much for leaving such a lovely review.

We will be sure to pass on your kind words along to Sonam.

Regarding the unresolved issues, and incorrect rent notice, please allow me 24 hours to get in contact with you and look into this.

Once again, thank you for leaving us a review.

Kind regards

Greg - Resident Manager

Beoordeeld met 5 van de 5 sterren

Simply excellent!

Simply excellent!
I was treated with great care, respect, and professionalism from start to finish. You can really tell the team genuinely cares about the customer experience — which is rare these days. I’m very satisfied with the service and impressed by the attention to detail.
I highly recommend them! Keep up the amazing work and may your business continue to grow! 👏✨

30 mei 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Natallya,

Thank you so much for leaving such a wonderful review.

We are so glad we have hit the mark for you and really appreciate the kind words.

Kind regards

Greg - Resident Manager

Beoordeeld met 5 van de 5 sterren

Supporting Residents team - Malia

Have been living in Canada Gardens for over a period of 2 years now and it is the dedication and support of the residents team that has consistently influenced my decision to extend my residency. In particular, I would like to commend Malia for her outstanding service. She is consistently polite, helpful, and truly a star. Whether I've encountered issues with utilities, contract extensions, or general apartment-related matters, Malia has always been incredibly kind and proactive in following up with the necessary teams to ensure a resolution. It is this level of care and attention from the residents team, especially individuals like Malia, that makes living at Canada Gardens such a positive and easy experience. Knowing that there is a supportive team always looking out for the residents is invaluable.

16 mei 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Gursheen,

Thank you for leaving such a lovely review.

We will be sure to pass on your kind words to Malia.

If there is ever anything we can do, please feel free to reach out as always.

Kind regards

Greg - Resident Manager

Beoordeeld met 5 van de 5 sterren

Exceptional Living Experience Thanks to the Quintain Team

I was a resident at Quintain for the past three years, and I can genuinely say it was the best living experience I’ve ever had. Recently, I purchased a flat and had to move out—which was an incredibly emotional and difficult goodbye, simply because I had felt so at home there.

The building itself was always well-maintained, and the management team was consistently supportive, responsive, and kind. I’d like to give a special thanks to Yousuf, whose exceptional management and dedication truly stood out. He consistently went above and beyond to ensure residents felt comfortable and well looked after. His support made my time at Quintain even more enjoyable.

Thank you to the entire team for creating such a warm and welcoming community—I’ll always look back on my time there with great appreciation.

5 april 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Shadi,

Thank you ever so much for leaving such a wonderful review!

We will be sure to pass on your kind words to Yusuf!

Kind regards

Greg - Resident Manager

Beoordeeld met 5 van de 5 sterren

Celebrating Women’s Day with Joy and Energy

QuantinLiving organized a fantastic event for Women’s Day—it was so much fun and incredibly friendly! I loved the energy and atmosphere ❤️.

8 maart 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Meltem,

Thank you so much for leaving a review! We are thrilled to hear you had an amazing time at the event!

If there is anything else we can assist with, please do not hesitate to reach out.

Kind regards

Greg - Resident Manager

Beoordeeld met 5 van de 5 sterren

One of the best places to Live in London

- Lively environment at any time of the day
- Superb podium gardens and Ground floor fountain make a superb summer setting
- Responsive resident team in Yusuf, Malia and everyone
- Good social spaces, but should have indoor games facilities such as Pool table, Foosball etc.
- Superb frequent resident events

11 maart 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Ayush,

Thank you so much for leaving a review! We are thrilled to hear you had an amazing time at the event!

We will be sure to pass on your kind words to Yusuf & Malia.

If there is anything else we can assist with, please do not hesitate to reach out.

Kind regards

Greg - Resident Manager

Beoordeeld met 5 van de 5 sterren

Deposit repayment

Yusuf and Brunel from the team helped us sort out our deposit issues quickly and provided informative clarifications.

4 oktober 2024
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hi Luna,

Hope you are well.

Thank you so much for leaving a review for Yusuf and Brunel. We will be sure to pass on your kind words.

Kind regards

Greg - Resident Manager

Beoordeeld met 5 van de 5 sterren

Exceptional Experience with Quintain Living

I recently had the pleasure of renting with Quintain Living, and I couldn't be more satisfied. From start to finish, the process was incredibly smooth and stress-free, all conducted online.

A special shoutout to Abbel and Mohammed for their outstanding support. They were always available to answer my questions and went above and beyond to ensure I had everything I needed. Their professionalism and dedication truly made a difference.

I highly recommend Quintain Living for anyone looking for a seamless rental experience. Thank you, Abbel and Mohammed, for making this journey enjoyable. I’m looking forward to living in the flat and experiencing the same level of service!

29 januari 2025
Review zonder uitnodiging
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Antwoord van Quintain Living - Canada Gardens

Hello Alanood,

Thank you very much for this wonderful review, we are happy to hear that you had a great experience from very beginning! We will pass your kind words to Abbel and Mohammed - they will be delighted to hear your great feedback!

If there is anything we can do for you, please do not hesitate to reach out. We will be happy to help!

Kind regards,
Yusuf
Assistant Resident Manager

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