Rally House Reviews 

Everyone is always greeting you when come in the door. They always are very nice and friendly , also ask you if you need help, everything is clean.

I ordered 3 items, late in the Christmas season. Two of the items arrived per the time frame Rally House stated on the order receipt. The third item didn't and I reached out immediately. Not only did Rally House respond to my every frantic email, they replaced the item, even though their records reflected a delivery of the hat.
I will forever be a Rally House customer, in the stores and online.
FABULOUS CUSTOMER SERVICE.

Such a great selection and nice quality, but it is way over priced. It’s too bad it can’t be more in line with normal pricing. I can’t imagine college students could afford to shop there.

Next to Wegmans, my grocery store, the rally house is my second favorite store in the entire universe. The selection, the quality of people that work there just absolutely tremendous customer service and wide selection. Besides all the Eagles stuff, to our Phillies, even to my local Al Mayer West Chester University always has something for me to purchase as I always walk out with a big smile on my face.

Friendly greeting as I entered the store. Appreciated the help with finding options for my returned item.

We enjoyed our interaction with the sales associate, he gets 5 stars.
On the down side we felt the store had too much merchandise squeezed on the sales floor. No room to move around easy and hard to see all of the stocked items. Almost claustrophobic.
We were used to Goldy's. I was always able to find an embroidered MN Softball hooded sweatshirt as they made things right there in the store. We felt the merchandise was not as nice and much cheaper feeling. The merchandise gets a 1 star rating.

That cashier made my experience very simple for a return. She had a great personality and made the transaction very quickly.

Lots of great gear, a little pricey, but lots of choices. Always nice workers, especially the manager, and check out is fast.

Worst experience I've ever had ordering something bought a shirt December 6th and hat paid for the 3 day shipping the shirt just shipped today after 25 days and that hat is still processing pos of a company can't bribe j gave the my money

Needed to exchange an item for size. Gave the cashier the gift receipt and she proceeded to just refund the amount to the credit card. Didn't ask me anything. So the gift went back to the purchaser and I was left with nothing. Try training your employees to use their brains please.

I stopped in to exchange a shirt for a different size. The young man who helped me was friendly and helped me with a smile on his face.

The staff is always so friendly and helpful. Lots of selection to choose from. I always find what I want or need.

Customer service is great. I was able to exchange an item with ease. Only issue with the store is there is no University of Michigan merchandise.

I have bought in store at Rally House for years! Love the selection of merchandise. Recently had to place an online order. By far the worst online ordering process ever. Customer service phone system is impossible to navigate, had to call and deal with the system more than once just to get my item shipped. Won't be placing anymore online purchases with Rally House again. Get it together Rally House!

I always have fun coming into this store. The employees are always so friendly and helpful! I usually find what I am looking for, they have my size and sometimes I find something incredible that I wasn’t even looking for!

We traveled for cowboys gear and were very pleased with the quality and selection. The young woman seemed to understand exactly what we were looking for and where to find it. Spent what we expected but the staff was great. She also helped us pick the correct size though her body was different her suggestion was perfect. Wish we caught her name but her vibe was awesome. From these chief's fans we thank you!

Erin at the Providence Town Center was fantastic. She took her time helping me with a gift idea and making sure I could find exactly what I was looking for. This is not the first time Erin has been particularly helpful and friendly. Peter, another employee on staff, was also very friendly and welcoming.

Everyone was helpful
Checking out was fast and easy

I visited the Arlington location to exchange an item.
Not only was a simple process, but this may have been the friendliest cashier I have ever had in my life. The associate was young and extremely pleasant to deal with. I think her name was Madison.

I bought a Chief shirt for my son for Christmas. I bought the wrong size. The ladies at the Legends Rally store were very considerate and helped him exchange it. Thankfully I had ordered it online so they could see the purchase. They were really nice about it.