Rally House Reviews 

Everyone was so friendly and very helpful! Love all the merchandise! Go birds!

Wonderful store with full selection, friendly and helpful staff!

I was at the Collegeville PA location on Dec 21 at night and Peter and the employees that night were amazing. Peter helped me while on FaceTime to my family in Florida to pick out the right Eagles gear for them. I visit every time I’m in Pa. They are the best

I like being able to find what im looking for as far as sports merch, in a town that has no other store like this. What i dont like is the fact that the items are priced so high. Recently I purchased 3 items as a gift. I went to tear off the price and and found 2 other tags with a lower price underneath the price that I paid
Why are you marking up merchandise? Its not just a few cents either, this was $5-$10 different

Abigail provided me with great assistance and was able to find what I needed.

I went to the store near 97th and Quivira - Oak Park Mall area to find a specific MLB Tshirt. The store was loaded with merchandise and people. I looked around at the Tshirts on a few racks but couldn’t find the specific one. A clerk asked if she could assist me and I showed her a photo of the shirt. She asked me to follow and we made our way towards the rear of the store through a maze of racks. She went to a cubbyhole structure and stooped to the lowest cubby pulling out a folded tshirt. The exact one and size that I needed. I was so impressed with this woman - I could have never found that tshirt on my own. Great customer service !!!!

The store is awesome, anything you could every want for sports apparel in Philly. Little pricy but a great store.

Everything is grouped according to teams which makes it super easy to find what your looking for. Staff was friendly and hemlock.

Had what I wanted the cashier was very
Knowledgeable about what I was asking
For led me to the area where it could be
Found picked it out took it to the register
Where I checked out and was on my way
For more shopping

Great selection but staff seem so uninterested and never asked anyone if they needed help.
The West County mall store has the best staff by far.

There is alot to pick from on the team you want

Amanda was amazing -- patient and helpful on sizing and availability of jerseys. Would return to this store because of her

There was a lot of Lion's stuff to choose from and the cashier was very friendly and efficient. Not being much of a shopper I appreciated how easy it was to get what I wanted and to be taken care of.

Great experience the staff was very helpful and friendly, and they had plenty of staff there to lead me in the right direction for Christmas gifts

Greeted by employees when entering the store and huge selection of Sixers boys gear exactly what I needed for my 10 yr old son!

When I walked in, I saw the sign 40% off jerseys. That is exactly what I was there for, score. I told the
Employee which Jersey I was there for and a course Worthy #1 jerseys were an exception to the 40% off. This was the most expensive and biggest present my 7-year-old was asking for from Santa. I have 4 children in total so Christmas gets expensive as is. I was disappointed and put it on hold to see if I could find it cheaper on Market Place in Kansas City as I am from Wichita. No luck.

The employee was unable to give me an explanation of why. It was just disappointing.

I would give my experience a five star, the employees were super nice and super helpful. The store was clean and organized, alot to look at. But not being able to get the 40% off dropped my review down to a 2 star.

Meet first thing with friendly personal. Asking questions i was guided to Savannah. She was bubbly, energetic, knowledgeable. Guided me to best possible choices. Then as I returned to check the staff made additional suggestions with correct sizes. This completed my purchase just in time for Christmas.

Had a wonderful customer service experience with Rally House yesterday! I had ordered a shirt for my son for Christmas last week and received an email on Dec 12 that it was wrapped and awaiting carrier pickup. By Dec 18 the status had not changed and I despaired of receiving the shirt on time especially since we will celebrate on Dec 22 because my son has to work on Christmas. I contacted the online chat and got Holly who was wonderful. She promised to expedite delivery of another shirt and when I told her we would celebrate on the 22nd she kindly upgraded my package to next day delivery. It just arrived and I am extremely pleased! In fact went to my local Rally House (Brentwood MO) this morning and bought two more shirts! Big shout out to Holly! I will be telling everyone about your great customer service!

Terrible AI customer service, can’t talk to a human being to resolve your issues! On customer service page you can’t touch any of the phone, text or chat buttons they don’t respond! Really difficult and frustrating dealing with any concerns on your orders. Need customer service with human beings! Finally after several hours and texting with AI I found a hidden number and resolved my issues with a lady who was extremely helpful! Phone number with a human being was hard to find almost hidden 😢. Terrible experience and will never order from Rally House again 😞. Will continue to shop the stores but never order from them again, processing and shipping takes a long time to complete. AI customer service is pitiful and useless!