Ralphs Grocery Company Reviews 

The girl in the Deli section has an attitude about me personally it seems. If looks could kill, I would be dead already. I don't know what I did to get on her bad side but she just doesn't like me, I guess.

I usually shop at Vons or Trader Joes.
Recently moved to Castaic and came for grocery shopping to Ralph.
It was just awful. A small bag of cherries for $19!! When ít wais advertised at 2.49/lb.
But in order to get that I had to dawnload the App then get coupan online and spend over 30 min in order to buy cherries!!!!
Why??
It was just awful. They Wasted so much of my time.

Ralphs (Kroger Companies) is unresponsive to my Claims of Assault and Battery at Store #292 (DOI 3/30.24)/ Not only was I assaulted by a 20 year-old Security Guard (nameless) who did not want to be accountable for his actions....

There was absolutely nothing to like at Ralph's today. I shopped at two stores today, Starter Bros and Ralph's. Neither were up to par. As a remodel professional of grocery stores, I see a lot of what really goes on behind the scenes. It's not for the public to see because shopping would cease if they did. I walked out of both stores in disgust and disbelief. The highest freaking prices ever and the quality and protection of your food comes second. If your a customer of these stores, or any grocery store, ask for a tour. I'm sure you'd be denied. And it's not due to liability. It's due to the fact the truth would be known.

Where do you go grocery shopping? I went to Ralph’s the other day and saw a red pepper for 79 cents but when I went to the cash register, it’s $1.79 and they said I can use an App on my cell phone to reduce the price by $1 dollar. I already have a phone # registered with Ralph’s for discounts but they said it won’t work. So, I am sick and tired of going there and having have to use so many ways (phone# and an app) to buy groceries. 79 cents a red pepper is not cheap and I had to jump through hoops to get that price. It I need an App for each place I shop, I’ll need 200 Apps cluttering my cell phone. So ridiculous of Ralph’s, no one has time to play their games. Going somewhere else from now on.

There is a sex offender that works in the produce department with a terrible haircut and even worse customer service skills He reeks of marijuana and alcohol even at 9 in the morning. He stares at my 11 year old son with this dazed look in his eyes and it gives me the creeps. And it's not just my son he looks at. His name is Brad. Beware of Brad in the produce department at the Goldenwest location in Huntington Beach

Store 81
Izzy who works in the Produce section takes terrific care of the vegetables, which are always fresh. I go out of my way to shop at this store because of Izzy.

But the self check-out is terrible. Stop making customers pay to check out their own food and bring back the checkers. Ralphs is contributing to killing the economy.

I'm a long time customer by Ralphs, I hate the digitial coupons, many times i did'nt know and i got fully charged, they company should stop this, it's very irretating, I'm thinking about not going there any more.

The customer service is very poor, and their hot,food service sucks ,and their very disrespectful

I love shopping at Ralph's ( in Corona Ca.off of Limonite) and what I don't like is curbside order but when I have to use it I have no choice. the last 3 curbside orders certain food was damaged. my last order a few days ago I bought hamburger buns, smashed and it was on top of the chicken I bought. before that I bought 12 tomatillos and 5 were damaged. the avocados were hard like a rock and that tells me whoever is shopping and bagging my items doesn't care. I appreciate that they are doing that for me but to have damaged food that I'm paying for given to me is ridiculous! how hard is it to bag frozen and refrigeration stuff together, and cans separate from breads and fruits/veggies? I don't like my bread on top of raw meat! these baggers need better training. I hate to complain but come on!

I’ve been shopping at Ralph’s for years. Their website never works properly. Today was the topper. The shopper never got permission for substitutions. Left our food at the door without letting us know the food was here. All the ice cream melted. Never even rang the doorbell.
It seems Ralphs doesn’t train their workers. They don’t care about their customers. I’m discouraged
With their lack of following thru on anything. Something is wrong with their system & I assume they just don’t care.

Had Instacart shoppers shop at Ralph’s the shoppers messed the order up so bad that I couldn’t deal anymore so I called Instacart they dismissed the shoppers at that time Ralphs was responsible for refund. I was told 30 to 40 days for my refund. Don’t shop at Ralph’s what kind of nonsense are they talking about. Wait a month before I get my passport back. 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️

Inexperienced cashiers, bag people. No proper training of these employees.

This store is a piece of crap. Price gouging is rampant (7.99 for a 14 oz box of cereal??), and their site NEVER works properly. I've used their app, my mobile, and pc - their site never loads, and when it does, you do 1 click and have to sign in again. It sends you anywhere it feels like it, coupons disappear as you're reading them. For a company bilking people out of billions, they can surely afford better online experiences. I recommend Jon's Supermarket, Whole Foods, or King's for a better experience in store.

Before I start and unfortunately I must say, It appears that the employee at this particular location perpetuates systemic racism towards blacks (which is strange coming from employees who are of Mexican descent and are brown) I also observed employees at this location being biased towards transgendered women although she looked at them and laughed and continued shopping as usual LOL

I went into the store today to do my typical shopping and saw this male employee who was of Asian descent literally in the face of a shopper harassing her as the management turned their head and ignored it, it was really strange to see. But it does happen a lot at this location to the unexpected shoppers.

I watched an employee at this location follow a transwoman through the store pulling over customers along the way and saying she's really a man (who cares) as if she does not know that she's transgendered and simply there to shop for food. I believe the employees at this store try to perpetuate hate by pulling over certain customers in order to evoke hateful emotions towards transgendered women I saw it firsthand.

The environment at this location is toxic, which I believe is supported by management ( they know what's going on in their store) because it's an ongoing issue that doesn't seem to be any consequences for the employee's actions.

When shopping at 1233 N La Brea Ave, West Hollywood, CA 90038 in Los Angeles the experience is terrible which is to be expected because a lot of the employees lack morals & values, and professional ethics when it comes to customer service there are "some" good employees but for the most part employees at this particular location are obnoxiously rude and very immature, these are people who refuse to grow up and become respectful adults. It's so ridiculous. as if their teeny tiny negative personal thoughts really matter to people they don't know.

I rate the customer service at this store an "F", which is subject to change when I see employees better represent this particular Ralphs location. I believe that the employee's behavior directly reflects the manager at1233 N La Brea Ave, West Hollywood, CA 90038. Any business is only good as the person who is in charge.
Due to the really rather rude behavior by employees at this location, it's so over the top, I typically would get some popcorn and simply watch employees who work here perform and completely act a fool, Soooo Funny

Got a Krab Louie salad...they have now updated this salad to have ONE SLICE OF KRAB in it and removed half the hard boiled egg. Disgusting

Finally Ralph’s is carrying
“ Magic Spoon “ cereals.
It is very important nowadays with more people becoming diabetic to purchase low sugar , low carb foods.
Be sure to try and carry all the flavors magic spoon offers
Thank you Ralph’s

The Ralphs on national Blvd is horrible they overcharge on everything went there yesterday and got a honeydew melon that they charged me 13.99 for the melon was clearly marked 99 cents a pound the melon was really 4.29 lesson learned please please check all receipts have a great day everyone, no apologize no I'm sorry nothing horrible

To be clear, this review is only of the web store (I have never been in a Ralph's physical store); and the only products I typically buy are nutritional supplements.

That said, on this most-recent order, Ralph's had everything I needed, at fair prices, when the other companies I use were out of stock. The shipping cost was reasonable ($4.95) and the order arrived four days after I placed it.

Again, I can't comment on the in-store experience because I've never set foot in a Ralph's store. But they seem to have their online operation squared away.

Always open, many carts for handicap user. Great customer service