I have gone for quite a few years now and always recieve the best possible service. Im always well looked after by Karen of the Southwick branch in Sunderland. Always answers any questions I have. Put... Toon meer
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Lees wat reviewers zeggen
Good exchange rate and secure delivery so can’t really argue with that. Will be using again of course. Also, a nice selection of low denomination notes which is good as some exchanges just send you bi... Toon meer
Kelly at the Washington galleries branch provided outstanding service today as I was getting my travel money changed. She was very informative and friendly and make the process super easy and engaging... Toon meer
I purchased my euros direct from the website, and as I spent over £1000, I had the highest rate. The process was so easy, and I had an email to let me know when the euros could be collected from my lo... Toon meer
4,9
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16K reviews
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Good customer service
I visited the Sunderland city centre store @ the Bridges last week. I was well attended to by Joanne. Over the top customer service. This was my 1st visit, look forward to more visits. Thank you Joanne.
15 juli 2026
Review zonder uitnodiging
Competitive exchange rate
Competitive exchange rate. Website easy to use. Prompt delivery. Friendly staff when collecting.
20 juli 2026
Review zonder uitnodiging
I have been told to go online to…
I have been told to go online to purchase my dollars and euros something I have been doing with Ramsdens for the past 10 years or so. So imagine my surprise when I went to collect my Euros that the shop was offering a better rate. Tried to cancel to get the shop rate and was told there is a £10 cancellation charge. Goodby Ramsdens I'll be going elsewhere in future
20 juli 2026
Review zonder uitnodiging
Great currency rates and very quick…
Great currency rates and very quick collection.
20 juli 2026
Review zonder uitnodiging
Fumbled the ball but recovered well
Had to wait for my order to be made up on the day I had requested, despite leaving it later in the day to collect. That apart, the staff were lovely and dealt with me in a polite, friendly and efficient manner.
12 juli 2026
I ordered Singapore dollars and…
I ordered Singapore dollars and Malaysian Ringgits. It was easy to do online. It said collect Thursday morning but emailed and texted me on the Tuesday to say they were ready to collect. Excellent, easy service. Thank you.
11 juli 2026
Very nice young man served me
Very nice young man served me, and even when a lady passed behind him and questioned what he was doing, he calmly explained to her, I thought she was very rude to him tbf, she didn't even look at me, by my server was lovely
11 juli 2026
Antwoord van RAMSDENSCURRENCY.co.uk
Hi Hazel, thank you so much for your kind words!
We're thrilled to hear that our young man provided you with excellent service and handled the situation with grace.
Your support means a lot to us, and we look forward to welcoming you again soon!
Kind Regards,
Ramsdens
Holiday currency …
Dollars could have come in smaller bills, but apart from that it was fine
11 juli 2026
Antwoord van RAMSDENSCURRENCY.co.uk
Thank you, James, for your valuable feedback!
We’re glad to hear that your experience was fine overall, and we appreciate your suggestion regarding the bill sizes. We always strive to improve and your input helps us in that process!
Kind Regards,
Ramsdens
Quick service and super friendly
Quick service and super friendly
I ordered a large amount of Euro’s in which was ready in under 2 hrs and when I was ready to collect it they counted the money in front of me showing exactly how much was there.
Will be using these guys next time, no hassle
11 juli 2026
Antwoord van RAMSDENSCURRENCY.co.uk
Hi James,
Thank you so much for your kind words! We're thrilled to hear that you had a quick and friendly experience with us. We look forward to serving you again next time!
Kind Regards,
Ramsdens
Ok👍👌👌👌👌👌👌 okokok
17 maart 2026
Antwoord van RAMSDENSCURRENCY.co.uk
Hi Robert,
Thank you so much for your positive review! We're thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again!
Kind Regards,
Ramsdens
Pontypridd office.
The staff in the Pontypridd office were welcoming and very approachable. The process of buying my currency was easy. I have used the office before and the approach has always been the same. That's the reason I go back there.
17 juli 2026
Review zonder uitnodiging
Antwoord van RAMSDENSCURRENCY.co.uk
Hi Richard,
Thank you so much for your kind words! We’re thrilled to hear that our Pontypridd team made your currency buying experience easy and welcoming, just as it has in the past. We appreciate your loyalty and look forward to serving you again!
Kind Regards,
Ramsdens
Easy online ordering of euros and good…
Easy online ordering of euros and good exchange rate.
I collected them from the Scarborough shop where the staff were friendly and efficient. I have used Ramsdens before and will use them again
15 juli 2026
Review zonder uitnodiging
Antwoord van RAMSDENSCURRENCY.co.uk
Dear Patricia, thank you so much for your wonderful review!
We're thrilled to hear that you found our online ordering easy and our Scarborough team friendly and efficient. We appreciate your loyalty to Ramsdens and look forward to serving you again soon!
Kind Regards.
Ramsdens
Regular customers for best exchange rate…
We regularly use Ramsdens and have been happy. On this occasion we used the online link to reserve our money and then collect from our local store as it promised better exchange rates. However when we arrived to collect currency we would have had better exchange rate if we had done in st
ore as usual!!
9 juli 2026
Antwoord van RAMSDENSCURRENCY.co.uk
Hi Linda,
Thank you for your continued support of Ramsdens! We appreciate your feedback regarding the online reservation process and understand your frustration with the exchange rates. We’re always looking to improve our services and will certainly take your comments into consideration.
Kind Regards,
Ramsdens
Very easy to order currency online
Very easy to order currency online and collect in local store when I was ready to.
10 juli 2026
Antwoord van RAMSDENSCURRENCY.co.uk
Hi Lee,
Thank you so much for your kind words! We’re thrilled to hear that you found our online currency ordering easy and convenient for in-store pickup. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Kind Regards,
Ramsdens
Antwoord van RAMSDENSCURRENCY.co.uk
Hi Julie,
Thank you so much for your kind words! We’re thrilled to hear that you experienced great service and found our team quick and efficient. Your feedback means a lot to us, and we look forward to serving you again!
Kind Regards,
Ramsdens
I always use Ramsdens for my foreign…
I always use Ramsdens for my foreign currency. The online exchange rate is always good and it is very easy to use. Then when you go to your nearest branch to pick it up the staff are always very nice and helpful.
17 juli 2026
Review zonder uitnodiging
Antwoord van RAMSDENSCURRENCY.co.uk
Hi Linda,
Thank you so much for your wonderful review! We're thrilled to hear that you find our online exchange rates favorable and our staff helpful at your local branch. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Kind Regards,
Ramsdens
Great Service and great rate
Got a great rate from ramsdens better than any where else and was served from Claire in the Bridges who was great and also kept my daughter entertained
18 juli 2026
Review zonder uitnodiging
Antwoord van RAMSDENSCURRENCY.co.uk
Hi Kyle,
Thank you for your fantastic review! We're thrilled to hear that Claire provided you with excellent service and made your visit enjoyable for both you and your daughter. We appreciate your feedback and look forward to serving you again soon!
Kind Regards,
Ramsdens
Friendly and helpful staff
Friendly and helpful staff. Excellent website making transactions very easy
10 juli 2026
Antwoord van RAMSDENSCURRENCY.co.uk
Dear Janet, thank you so much for your kind words!
We're thrilled to hear that our staff made your experience pleasant and that you found our website user-friendly. Your feedback means a lot to us, and we look forward to serving you again!
Kind Regards,
Ramsdens
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