Randridebikes Reviews 

I paid $489 approximately two years ago for the Randride YG90 battery advertised as 20Ah with Samsung cells on their website. The battery I received was 13Ah and contained DMGEC cells instead of the advertised Samsung cells. Randride promised a $90 partial refund, but I never received it. I repeatedly asked for refund confirmation but they completely stopped responding. I see they are now selling the same battery as 23 Ah, even though the maximum possible capacity with five cells in parallel is 17.5 ah.

Leave well alone the 30 day return period is a scam firstly its not a free return or just postage back they want 25% plus postage costs. So if you pay £1000. Exspect to receive about £700 back for a brand new bike this is a rip off! bikes dont even look that nice. With cheap parts seat reviews say they are cheap and nasty and rip after a short period of using the bike.

Ordered a bike, said delivery was 3-5 days, after a week I began chasing. They said fed ex had not picked up item, 1 day later Fed ex delivered, first lie. Opened box to find they had sent wrong bike. Reply was blunt, "sorry for sending wrong bike that was more expensive than Ordered" as if I should be greatful. Had to wait another week before they finally sent courier. Said they would give $150 compensation, new bike arrived and guess what, not what I ordered, cheaper version, when I told them reply was "oh warehouse doesn't have that model in stock so we sent this instead. I told them I didn't want the model they sent and wanted to return for refund. They sent $150 refund, and would not take back the bike. The price difference between model I ordered and what they sent was$100. I asked for the difference to be refunded as well, they said they sent $150 already so it was enough. After that they stopped replying to my emails, even though I threatened legal action they ignored me. By now there was over 50 emails sent back and forth and it was now Sept 25th. I've given a true account of my experience, if you are reading this it's your choice to make if you deal with these people or not, you have been warned!