RapidAPI Reviews 

Soo unstable + No one to talk to
Every time there is a different issue with an API.
The main issue is that nobody alerts or talks to you about and assists.

I subscribe to a $35 service. Logged in to find $5000+ spend in overage charges, I asked for IP addresses querying and limits, their reply (should have been internal):

We do not disclose the IP address of the request as it's not part of the information we typically share with consumers. Additionally, we do not provide more detailed logs beyond the last 200 on the Public Hub.

Regarding protection, it's the responsibility of the consumer to implement mechanisms to block a certain number of calls on their server side; it is not our responsibility.

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This company does NOT understand security and it will put you at risk.

I just stopped working on macOS. The app starts but the app window can't be found. Creating a new file does not work. The only solution is reinstallation. Stay away from this product if you need it for anything work-related.

Constantly receiving "Internal Server Error" when using different functionality. Since its rebranding the software got worse. I will need to change to Postman etc.

Exceeded rate limit by accident. Received mail telling me that i "may" incur additional fees. Logged into site -no red flags, or an overview of said fees. Later i was charged more then 10X my montly subscription for exeeding the limit by 1.5X my quota. What a scammy business!

I too cancelled my subscription right away and lost access, what company does that?

Shameful behavior. Plus the API stopped working the very same day.

I accidentally stopped my subscription to an API on the same day I was charged.
I contacted support right away to tell them about the mistake and asked for them to reinstate the subscription since it is a full month I have been charged.

The answer was that they cannot do that and I will need to pay for another subscription.

I subscribed to an API for one month to test it out. I always cancel these subscriptions so that I don’t forget unsubscribing later on. With this service, you lose your access to the API as soon as you unsubscribe, not at the end of the month that you paid for. So I paid a whole month, and then lost access to the API after 15 minutes. After contacting the support, they just confirmed that this is how their platform worked, but offered no other assistance.

We tried multiple channels to contact RapidAPI's support, including emails and online forms, but we didn't receive any updates for two weeks. They keep repeating that their engineering team will review our case and nothing happens after that. Very bad experience with RapidAPI.

Subscription lost. No support. Very bad service.

Fake limit rate, for 1 month, 2 months and then in the 3rd month you will see the amount you pay is dozens of times higher because the quota is exceeded.

As soon as I subscribed for a monthly plan and paid for my subscription, I stopped my subscription in order not be reautomatically charged the next month. But this action deleted my access to the service! So I contacted the service support, but nobody has answered to my support request, in spite of multiple emails sent. It seems that nobody monitors the customer support.

Buggy user interface, unfriendly website experience, no customer support

I have contacted to support they are not replied to my queries related to services so please reply

This is a Fraudulent website. They will bill your API users but won't give you the money.

No response from customer support.

What a waste!!!

DO NOT EVEN THINK OF PUTTING YOUR API HERE!!

Waiting two weeks for an answer which informed me the case is transferred to the engineering team.

And after the engineering team is informed I got this

" cannot give an estimated time for when someone will be able to take action on this, but thank you for reporting the issue!"

My support need is related to your billing function for my customers. How can I use your platform with this kind of support???

I changed my subscription to a higher level for requests per month but now I reached 750 %!!! And want to charge me a lot of money. And I reached the minimum calls per day.

Appalling. Have been charged for multiple months on end when haven't used their service nor had a subscription. Contacted the support and billing team multiple times and not heard back. It is not possible to delete the payment details nor the account.

I am very disappointed with the customer support service. I asked a question about my subscription status two days ago and I have not received any reply. It seems like nobody works in customer support at this company. This is unacceptable and unprofessional.

Stopped working for no reason. I used a small fraction of the allowed monthly quota of API calls, less than 1%, but I was prevented from using it further on the grounds that I had reached my monthly quota. Customer support don't reply, no matter how many times you create support tickets. All you get is the automated auto-respond email. Very poor customer service. Very poorly designed APIs.