Rapidexpressmoving Reviews 

Ivan Slava, and Igor were very professional and courteous. Arrived on time and focused on the job at hand. Thank you for thorough service.

The Rapid express guys who came to do the packing and the supervisor were super professional and experienced.
They worked fast and clean.
All the items which were alot, were wrapped and tagged. I am trusting an ontime delivery with no issues.
The staff made the transaction very good.

Fast, timely, and efficient. The end. Thanks Derek and crew for making this move seamless

Aiden and his crew were on time and provided great service. I would highly recommend.

Derek and the guys with him did a fantastic job. Love the work.

Leo's team was very professional. They were knowledgeable about the move and helped me through it. The pieces were well-wrapped and I feel very secure with the outcome. On a side note, Leo was amazing in making sure I understood everything.

Efficient, on time, quick, respectful & professional.

Great crew!

Great experience overall, very professional and diligent

The guys did a great job packing and moving the furniture and such in the trucks. Were quick and polite! Highly recommend these guys. Shout out to Tom, Paul and Adil

They guys worked hard and fast and did their best dispite the mix up from booking and scheduling .Good group of Guys.

Khalil, Ahmad, and Sam went above and beyond beyond. They were so careful with our belongings. I would recommend Rapid Express and this crew any day of of possessions.

Zero stars for my review. ABSOLUTELY NOT! For starters they will double your moving cost the day of the move so you have no choice. They will take stuff they aren't supposed to as well as leave things they were supposed to take. Got charged for space taken on items we literally do not own and told that wasn't true. They ruined a mattress (slit it when unpacking it), a dining room chair (took a chunk of wood out of the back of it), a side chair (slit it when unpacking it), and a dining room cabinet (scratched it when unpacking it) and they said it was all onlv worth a $100 refund. Will NEVER recommend this companv and will NEVER use them again.
Customer service is a joke. Very difficult to get a call back. No one answers their phone so you have to leave a message. When you do get a hold of someone they tell that it isn't their department or they have no control over it so you need to talk to a different person that doesn't answer their phone and takes days to return your call, if they return it at all.
They don't deserve to be in business...please do not use this company, they are not worthy of your money.

Great job. Ivan, Leo and Slava these are the best workers I have ever seen. They are meticulous and professuonal. In thi would highly recommend them to you to do an outstanding job. I am so grateful for each and if you want the job done right, then hire this great crew.

Hello guys. I have had a perfect deal with this company. That people Ivan, Leo, Slava make amazing job. Fully packed, loaded explane everything. Recomended.

Wish I could leave zero stars. Absolutely stay away from this company. We contacted coastal moving services and they gave us a quote of 7k to move our 3 bedroom house from Texas to Connecticut. We paid a deposit of 2.5k. Then a week before moving they contacted us about our inventory and they wanted another 3k. On move out day, they said we did not pay for them to wrap the furniture with blankets and that we needed to pay another 4K for that service. But the movers didn’t even have furniture blankets. They used cardboard boxes and paper to wrap our fragile furniture and other items. The movers were there for quite some time so we fed them lunch and they left trash all over our house. They were also chain-smoking cigarettes inside the van with all of our belongings in there with them. Then they didn’t pack the box truck correctly and they needed a second truck, which they also charged us for. We opted for the free 30 day storage since we hadn’t bought our house yet. On move in day, they show up and demand we pay 7k in cash, no exceptions. It was a Sunday. Banks aren’t open. Zelle has a limit. Finally, after some back-and-forth, they agreed to take as much cash as we had on hand, Zelle, plus money orders from them to unload. Several heavy duty Home Depot bins were crushed along with other boxes that looked like they were just mangled. Furniture was damaged and it appeared that things were missing. Overall we paid 20k for this absolute nightmare. In this company has no remorse and no sympathy, that’s why they only take cash. STAY AWAY

DO NOT USE THIS COMPANY!!! They have tripled the price since the original quote on 8/30/26. Today 9/29 the driver calls saying we need to pay for the tractor trailer delivery and if we won’t pay they will start charging us for storage. Con artists!!!!! Thieves!!!! Liars!!!! Stay away. See REDDIT! See BBB. See YelpI should have looked harder.

Stay Away from this company at all cost....

I used a moving broker Sinatra Moving Group and they contracted the move to Rapid Express Moving.

Everything you read online about these guys are the truth. They picked up on July 28th 2027 in AZ. I was contracted for 900 Cubic Feet and the first thing the "Forman" did was tell me that I have over 2000 cubic feet and demanded an extra $5K. I had already did my research on these guys and was prepared for his B.S. and he was not happy about it. He had his local team, not employees of Rapid, start breaking down our sectional sofa, which he claimed was 500 cubic feet alone, while he started to load boxes/plastic totes. He tried to tell me that the Washer and Dryer was an additional $300, but would offset that charge by only taking 850 cubic feet. After about an hour and half he jumped in the driver see of a locally rented budget truck and drove off, leaving me with 50% of a house to move 1450 miles. What is funny about this is I was able to get a 6x12 uhaul trailer last minute and 70% of what he left fit into it (350 cubic feet) and the back of my truck!

Now lets fast forward a few days per the contract deliver was Aug 3rd or 4th, well I game them a call on that Monday and was told our belongings were in St Louis and they were waiting on a local deliver team to confirm, which I knew was a lie as I had trackers in our boxes. It took them 7 days to finally tell us the truth that our stuff was still in AZ and another 14 days of me calling and emailing for them to finally provided a deliver date and show up. Once again they use local, paid by the job movers, and the first thing the truck driver told me was he did not work for Rapid Express they have no paid him for the load yet so it I wanted my stuff I need to pay the remaining 1/3 ($1350) balance for him to even open the truck doors! He then refused to help the guys unload or even take the trash. I was walked out with the local guys and witnessed a heated exchange between the driver and them were he gave them $300 and said I will see you at the next house, they two guys said B.S. you will you don't treat people this way and got in there truck and drove off!

I have requested a combine 15% refund from the Moving Broker and Rapid and now that they have gotten paid all I get is "Out of Office" Email and they have not responded my my claims of broken items even tho I have provided pictures.

There is a reason why Rapid Express Moving and Storage has shell companies in several states, for example LoadRans which is who picked up our stuff in AZ.

Take it from me, do no use them as it will cost you more of a headache and money then going with a "Brand" Name moving company and also do not use a Moving Broker because once they get their fee you are nothing to them!

Broke a lot my items. Charged me $6000 to move a studio. Horrible company.

This was the worst possible moving experience ever. DO NOT employ them. Everything keeps doubling in price repeatedly! They hold your belongings hostage and want more money before they will unload the trucks. They will not schedule a delivery time even though they ask you when you want it; it has no bearing on when you will get it. They are rude. We even had the police out. They don't have drivers licenses and even though one out of 4 did, it was not for trucking. It is a SCAM.