We first heard about Rapid Radios from one of our member cooperative managers. We decided to purchase six radios for our field and office staff to communicate when the field staff are in remote areas... Toon meer
Bedrijf heeft geantwoord
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When I paid almost $400 for two radios I was told it was a one time payment without any hidden charges and they work even if cell phones go out. Now suddenly I started getting texts saying I need to p... Toon meer
Bedrijf heeft geantwoord
Lucas in customer service was a huge help—truly outstanding support. He handled everything with common sense and didn’t waste time going back and forth. When there’s an issue, they take care of it... Toon meer
Bedrijf heeft geantwoord
These radios are just the right size, great volume (especially since my hearing is shot). Received timely, and so darn easy to use. Opened up the box, turned on radios and WALA called my wife and it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Rapid Radios is the only 2-way radio walkie-talkie with nationwide range and no monthly fees. Enjoy crystal clear, private communications with Rapid Radios!
Contactgegevens
829 Forest Hill Ave SE, 49546, Grand Rapids, Verenigde Staten
- (616) 227-3466
- info@rapidradios.com
- rapidradios.com
4,4
Uitstekend
310 reviews
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Great time saver!
We first heard about Rapid Radios from one of our member cooperative managers. We decided to purchase six radios for our field and office staff to communicate when the field staff are in remote areas with no cell phone service. These have been a great time saver so that our field crews don't have to drive to a location to get cell service numerous times while testing meters.
11 mei 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
Thank you for your thoughtful feedback! We’re glad to hear the radios have been a valuable tool for your team, especially in areas where cell service is limited.
It’s great to know they’re helping your field crews stay connected and saving time by eliminating the need to travel just to regain communication. That’s exactly the kind of efficiency we aim to provide.
We truly appreciate your support!
-The Rapid Radios Team
I don't recommend these for anyone who I owns a cell phone cuz cell phones do the same exact thing.
When I paid almost $400 for two radios I was told it was a one time payment without any hidden charges and they work even if cell phones go out. Now suddenly I started getting texts saying I need to pay a yearly fee of $50 for each radio and if cell towers go down the rapid radio won't work. If they were honest and told about these issues from the beginning, they wouldn't have sold so many radios. I for one never would've wasted my money on them in the first place. And I'm sure I'm not the only person who feels this way. And I'm sure this dishonest company will make things right. If they're going to lie in the beginning to sell more radios they are definitely aren't going to do anything now. What a rip off!
1 mei 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns.
Rapid Radios are advertised as having no monthly fees and no contracts, which is accurate. Each radio includes one full year of service at the time of purchase, and after that, there is an optional annual renewal fee to continue service. This information is outlined on our website, including on product and service-related pages. We understand your frustration and appreciate the feedback on how this information is communicated.
Regarding functionality, Rapid Radios utilize a different technology than traditional cell phones. They are designed for push-to-talk communication and can often work in situations where standard phone calls may not connect. That said, they still rely on available network service, and performance can vary depending on coverage. We do offer a coverage map on our website so customers can review expected service in specific areas.
We would genuinely like the opportunity to review your situation and work toward a resolution. At this time, we are unable to locate your information in our system under the name provided, which makes it difficult to look into your specific order. We have requested your contact information so we can speak with you directly regarding this matter.
You may also contact us directly at info@rapidradios.com
or call (616) 227-3466 and ask to speak with our Customer Service Manager so we can better understand your concerns and assist you further.
We appreciate your feedback and the opportunity to address this.
-The Rapid Radios Team
Jackie was great!
Jackie was great! I had a question about a radio that wasn't online. She answered my question and proceeded to assist me with my new purchase and was able to connect it with my earlier purchase. It was all good!
7 mei 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
Thank you for your wonderful feedback! We’re glad to hear Jackie was able to answer your question and seamlessly assist with your new purchase, including connecting it to your existing radios.
We truly appreciate your support and are happy everything went smoothly for you!
-The Rapid Radios Team
Joey she was the best she does her job…
Joey she was the best she does her job good thankyou for your help
29 april 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
Thank you for your kind words! We’re glad to hear Joey took great care of you and provided helpful support.
We truly appreciate your feedback and your support!
-The Rapid Radios Team
These radios are just the right size
These radios are just the right size, great volume (especially since my hearing is shot). Received timely, and so darn easy to use. Opened up the box, turned on radios and WALA called my wife and it was immediate. Bought 6 of these jewels for my family. Thank you, looking forward to years of use…5 stars all the way
24 april 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
Thank you for your wonderful feedback! We’re thrilled to hear the radios are the perfect size, easy to use, and provide the volume you need—that’s exactly what we aim for.
It’s great to know you were able to get up and running right out of the box and connect with your wife instantly. We truly appreciate you choosing Rapid Radios for your family and your 5-star support!
-The Rapid Radios Team
Range on boat sucks
They told me these would work up to 30 miles offshore, I purchased for boating, doesn’t even work 15 miles out. Don’t waste your money if that is why you are interested. Also never knew that there was a $50 annual fee, when year is up guess they’ll get 86ed.
4 april 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
We’re sorry to hear about your experience and appreciate you sharing your feedback.
Coverage can vary depending on available network service, and offshore performance is often more limited than land-based use. While our radios are designed to maximize connectivity across multiple carriers, service availability can decrease the farther you are from coverage areas. We do provide a coverage map on our website so customers can review expected service in specific locations prior to use.
Regarding pricing, our radios are advertised as no monthly fees and no contracts, and each device includes one full year of service at the time of purchase. After that, there is an optional annual renewal fee to continue service. This information is available on our website, including on product and service-related pages. We understand your concern and appreciate the feedback on how this is communicated.
We would like the opportunity to learn more about your experience and see how we can assist. Please reach out to us at info@rapidradios.com
or call (616) 227-3466 and ask to speak with our Customer Service Manager so we can work toward a resolution.
-The Rapid Radios Team
Lucas in customer service was a huge…
Lucas in customer service was a huge help—truly outstanding support. He handled everything with common sense and didn’t waste time going back and forth. When there’s an issue, they take care of it, plain and simple.
At just $50 per year per radio, it’s hard to beat—honestly cheaper than my monthly cellphone bill. I’ve even been on vacation in Kentucky and was still able to communicate with my crew back in Georgia with crystal-clear quality.
I absolutely love using Rapid for business. We’ve also taken the radios on family trips to stay connected at theme parks, and they work great every time.
24 april 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
Thank you for your fantastic feedback! We’re thrilled to hear Lucas provided such efficient and straightforward support—that’s exactly the experience we aim to deliver.
It’s great to know the radios are working so well for both your business and personal use, from staying connected with your crew across states to keeping in touch during family trips. Reliable, clear communication is what we strive for every day.
We truly appreciate your support and are glad Rapid Radios continues to deliver value for you!
-The Rapid Radios Team
Love
Love, rapid radio got a couple of them for buddies while we were doing security with different companies that were on the same site as us we now use them just as friends some of them use them still for work. We all have them linked to each other as we have base units handheld love them when we’re out in the woods and have no cell service they come in great.
23 april 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
Thank you for sharing your experience! We’re glad to hear the radios have been useful both professionally and personally, and that you’re able to stay connected even in areas without cell service.
It’s great to know the base units and handhelds are working well for your group and making communication easier when you’re out in the woods. We truly appreciate your support!
-The Rapid Radios Team
Customer service is not dead
The products are great but what makes the company great are the customer care people. Joey Fritz is one of those people.I have spent many phone calls with her and she has solved all of my issues. Thank You Joey!!!
15 april 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
Thank you for your thoughtful feedback! We’re thrilled to hear you’re enjoying the products and that Joey has consistently been there to support you and resolve any issues.
We’ll be sure to pass along your kind words to her—she’ll really appreciate it!
Thank you again for your support!
-The Rapid Radios Team
Reliable Radios… Work state to state
Reliable Radios… Work state to state. My grandson has one for his bike riding away from home.
Easy to use, one on one or group message…. John K.
22 april 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
Thank you for your feedback! We’re glad to hear the radios are providing reliable communication across states and are easy for your grandson to use while out riding.
It’s great to know the one-on-one and group features are working well for you. We truly appreciate your support!
-The Rapid Radios Team
I purchased 6 radios last year and was…
I purchased 6 radios last year and was very haapy with the service AND customer service. I have an excavation/trucking company and these always performed with no problems. I bought 4 more radios this month and called customer service a few times. My last call was with Haily, who helped me sync one of the older radios to my account. Also, I needed some antenas for the older radios, which were shipped out immediatly at no charge. I highly recommend these radios not only for the clarity and performance, but the customer service team is quick to resolve your problem and make it right.
17 april 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
Thank you for your wonderful feedback! We’re thrilled to hear the radios have been performing reliably for your excavation and trucking operations and that you’ve continued to expand your setup with additional units.
It’s great to know Hailey was able to help sync your older radio and that the antennas were sent out quickly to keep everything running smoothly. Providing fast, effective support is exactly what we strive for.
We truly appreciate your recommendation and your continued support!
-The Rapid Radios Team
These little radios are very impressive…
These little radios are very impressive and the service is great.
15 april 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
Thank you for your feedback! We’re glad to hear you’re impressed with the radios and have had a great experience with our service.
We truly appreciate your support!
-The Rapid Radios Team
Great radios they work right out of the…
Great radios they work right out of the box just register them and your good to go planing on purchasing two more
10 april 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
Thank you for your feedback! We’re glad to hear the radios were easy to set up and worked right out of the box—that’s exactly the experience we aim to provide.
We truly appreciate your support and look forward to getting those additional radios to you!
-The Rapid Radios Team
Hello my name is Russell and I just…
Hello my name is Russell and I just bought my rapid radio 2 weeks ago the people I talked to are really great I would recommend them to anyone.
9 april 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
Thank you for your kind words, Russell! We’re glad to hear you’ve had a great experience with our team and truly appreciate your recommendation.
We hope you continue to enjoy your Rapid Radio, and we’re always here if you need anything!
-The Rapid Radios Team
Rapid Radios are a MUST HAVE
Rapid Radios are a MUST HAVE! Prepare yourself and family not just for the future but when reception is scarce in areas and you need to maintain contact. The radios are crystal clear and Cody - customer service is Exceptional! The features allow you to be in several different groups (family, work) to keep conversations separate and even select one person to respond to within a group. The waterproof accessories and portability of the rapid radios is second to none. I am really excited about the solar charger they also now have as an accessory and the new rugged radio with wifi additional backup.
1 april 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
Thank you for your amazing feedback! We’re thrilled to hear how valuable the radios have been for staying connected in low-reception areas and for keeping communication organized across different groups.
It’s great to know you’re enjoying the clarity, portability, and accessories, and that the newer features like Wi-Fi backup and the solar charging option stand out to you.
We also truly appreciate your kind words about Cody—exceptional service is exactly what we strive for, and we’ll be sure to pass that along to him.
Thank you again for your support!
-The Rapid Radios Team
Works with you to make it right
Hailey was amazing to work with. She worked with me to get exactly what our business needed and quickly. Will definitely purchase from this company again.
7 april 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
Thank you for your kind words! We’re thrilled to hear Hailey was able to work with you to find exactly what your business needed and do so quickly.
We truly appreciate your support and look forward to working with you again in the future!
-The Rapid Radios Team
Started with two radios tried them from…
Started with two radios tried them from Oklahoma to Florida and Oklahoma to West Texas and New Mexico with absolutely no issues and had a 4 day battery life.
23 maart 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
Thank you for sharing your experience! It’s great to hear the radios performed reliably across multiple states with no issues and delivered such strong battery life—that’s exactly what they’re designed to do.
We truly appreciate your support and are glad the radios are working well for you!
-The Rapid Radios Team
i order 2 radios the new rad1 last…
i order 2 radios the new rad1 last week. they still have not shipped them and wont return my emails. ive sent 3 emails in 2 days.if this is how they do things maybe ill just keep using hytera radios. at least they get here fast. and by the way rapid radios is not the only company without a monthly fee. hytera radios only charge once a year too.
31 maart 2026
Review zonder uitnodiging
Antwoord van Rapid Radios
We’re sorry to hear about your frustration and appreciate you bringing this to our attention.
We did receive your email on 3/31/26 and responded the same day, and also received your follow-up email on 4/1/26 and replied again that same day. It’s possible our responses may have landed in your spam or junk folder, so we recommend checking there as well.
Regarding your order, we understand how important timely shipping is and are happy to look into the status for you to ensure everything is moving along as expected. Our Customer Service Manager will also be reaching out to you directly to assist further and make sure this is resolved as quickly as possible.
We appreciate your feedback and the opportunity to clarify, and we’re here to help get this taken care of for you.
-The Rapid Radios Team
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