Timely delivery, USA MADE !!!! Absolutely no odor, all other rope reviews sated petroleum products smell Quality is great, size / diameter was perfect for task needed (redoing cat scratching post).... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My orders have been received in a timely manner and I appreciate the consistency of the cord being the same each time I order. My purchase was for natural cotton macrame cord 5mm. I’ve also purchase... Toon meer
Bedrijf heeft geantwoord
Would have been helpful to know on first query that two small items ordered at the same time could arrive by different delivery services. In any event, both items arrive in timely fashion, in good con... Toon meer
Bedrijf heeft geantwoord
Tracking number I receive says Shipping Label Created, USPS Awaiting Item. Order should be shipped out at the earliest. Well it could be the carriers fault since the last and only scan was the day the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Ravenox
Informatie afkomstig van verschillende externe bronnen
Ropes, cord and hardware for any and every application.
Ravenox, one of the world’s leading manufacturer suppliers of ropes and cordage, caters to all rope requirements, offering the widest variety of cords at unbeatable prices coupled with fast and efficient service.
Why Choose Ravenox?
- Fastest Lead Times
- Free Samples
- Rapid Quotes
- Factory Direct Prices
- Small Minimum Orders
- Direct Manufacturer
- Certified Service Disabled Veteran Owned Small Business
Get Quote
Contactgegevens
2824 Anthony Road, 27215, Burlington, Verenigde Staten
- 1-844-627-5381
- customerservice@ravenox.com
- ravenox.com
4,6
Uitstekend
1K reviews
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Antwoord van Ravenox
Hi Jennifer, Thank you for taking the time to share your excellent feedback with us. Our number one goal is customer satisfaction, and we are thrilled we met our goal with you. We hope we have the opportunity to serve you again. Best Regards, Customer Support
So Happy I Found You!
Just received my order of rope toys for my boy.
What a great deal! The cotton rope toys are well made and best of all - Made In The USA!!! I refuse to buy toys for my baby made in China!
Thanks so much!
20 september 2023
Antwoord van Ravenox
Hi Laura, Thank you for your awesome feedback! We are thrilled to hear that you and "your boy's" experience is 5-star. Our teams strive to ensure that our valuable customers and their pets are satisfied. Thank you for your business! Best Regards, Customer Support
Cotton Rope Experience
I’ve ordered the cotton rope in several colors & sizes over time. Never disappointed, great quality & ships quickly.
18 september 2023
Antwoord van Ravenox
Hi Karen, Thank you for taking the time to share your excellent feedback with us. Our number one goal is customer satisfaction, and we are thrilled we met our goal with you. Thank you for your business, and we hope we have the opportunity to serve you again. Best Regards, Customer Support
Love it
Easy and quick transaction and delivery. Love the product and will be ordering more.
17 september 2023
Antwoord van Ravenox
Hi Bill, Thank you for your awesome feedback! We are thrilled to hear that your experience was 5-star. Our teams strive to ensure that our valuable customers are satisfied. Thank you for your business! Best Regards, Customer Support
Fast shipping
3 september 2023
Antwoord van Ravenox
Hi Jane, We appreciate you sharing your feedback with us and the community. Thank you for your business. We hope we have the opportunity to serve you again. Best Regards, Customer Support
Antwoord van Ravenox
Hi Ke'Shaun, Thank you for your awesome feedback! We are thrilled to hear that your experience was 5-star. Our teams strive to ensure that our valuable customers are satisfied. Thank you for your business! Best Regards, Customer Support
Your shipping is so slow.
23 augustus 2023
Antwoord van Ravenox
Hello Steve, Thank you for your feedback. We shipped your order the next day. Your order was placed on August 23rd, and was shipped August 24th. The normal timeline for USPS mail "can take up to five business days" per USPS. The package was delivered August 28th, which is within the USPS standard delivery timeline. You can view the detailed timeline including when the package was shipped by accessing your tracking number, which was forwarded to you when the package shipped. Best Regards, Customer Support
The customer service is great and I…
The customer service is great and I love the quality of the rope and the color choices!
30 april 2023
Antwoord van Ravenox
Hi Deborah We appreciate the time you took to share your excellent feedback with us. We are glad to hear that you had a positive experience with our customer support agent, and that you are satisfied with our products. When you're happy we're happy! Best Regards, Customer Support
Antwoord van Ravenox
Hi Jennifer, Thank you for taking the time to share your excellent feedback with us. Our number one goal is customer satisfaction, and we are thrilled we met our goal with you. We hope we have the opportunity to serve you again. Best Regards, Customer Support
Great quality item and prompt shipping…
Great quality item and prompt shipping is greatly appreciated.
17 augustus 2023
Antwoord van Ravenox
Hi Erin, We appreciate the time you took to share your excellent feedback with us and the community. We are thrilled to hear that your experience was 5-star, and we hope we have the opportunity to serve you again. Best Regards, Customer Support
Es la primera vez comprando
20 augustus 2023
Antwoord van Ravenox
Hello George, Thank you for providing 5-star feedback. We appreciate it, and we thank you for your business. Best Regards, Customer Support
Antwoord van Ravenox
Hi Laurie, Thank you for taking the time to share your excellent feedback with us. We are thrilled that we met our 5-star goal with you. Best Regards, Customer Support
Antwoord van Ravenox
Hi Mary, Thank you for taking the time to share your excellent feedback with us. Our teams work hard to ensure that our valuable customers are satisfied, and we are thrilled that we met our goal with you. Best Regards, Customer Support
Rahab's Rope
Rahab's rope for the battle of Jericho. Showing that God even uses the undesirable to use them to his honor and glory. This rope was a signal for the Jews to save Rahab's family from the destruction.
7 augustus 2023
Antwoord van Ravenox
Hi Linda, Thank you for taking the time to share your feedback with us. Our number one goal is customer satisfaction. We hope we have the opportunity to serve you again. Best Regards, Customer Support
They have a great product
They have a great product. I am reproducing 17th and 18th Century navigational and ship related Items. Hemp rope is the only correct rope/line to use. You had all the sizes that I needed, and it looks absolutely correct for the period. In addition the rope is of excellent quality, and the shipping was fast.
Thank you
19 juli 2023
Antwoord van Ravenox
Hi William, We appreciate the time you took to share your excellent feedback with us and the community. We are thrilled to hear that your experience was 5-star, and we hope we have the opportunity to serve you again. Best Regards, Customer Support
Exceptional transaction!
These guys took exceptional care of my order! It was shipped and delivered fast, and email communication was excellent! The product is also well made and worth the money. Can't wait for my Purple tenants to take up residence in my yard!
13 juli 2023
Antwoord van Ravenox
Hi Robert, We appreciate the time you took to share your feedback with us and the community. We are glad to hear that you had an excellent experience, which is our number one goal. When you're happy we're happy. Best Regards, Customer Support
Terrible Business Ethics
Customer service means nothing to these people. When the 500’ spool of bungee material was delivered and completely destroyed (which took me 2 hours and several cuts to put on a different spool - which I had to go get one), their answer was that it didn’t ship out that way. After back and forth, they offered up a minimal discount on a future purchase. I just bought 500’ of material, how about making that purchase fair before asking me to buy something else.
DON’T WASTE YOUR HARD EARNED $$ ON A TERRIBLE COMPANY
I have received several emails for writing a review, I asked them why they would send these, knowing what had happened. I waited about a month to write this and it is STILL UPSETTING to think that this is the way they were PROUD of handling this issue.
Terrible business
26 juni 2023
Antwoord van Ravenox
Hello Steve,
We are disapointed to see a 1-star review for our company when this was a carrier issue. Unfortunately we have no control over how packages are handled by the carrier.
------------------------
This was our reply to you:
Hi Steve,
We truly apologize for the inconvenience you experienced with your recent order. It is unfortunate that mishandling occurred while the package was in transit. We understand how frustrating it would be to receive rope in the condition it was received. We always ensure products are packaged correctly and intact when they are shipped. To show our gratitude, we are offering a 15% discount on any future purchase. Please use discount code ("code intentionally deleted ") at checkout.
Thank you for doing business with us! We appreciate your patience and understanding.
Best Regards,
Customer Support
------------------------
This type of issue would be handled between the customer and the carrier.
We informed you that our system automatically sends the review requests. You could have simply selected "Unsubscribe", and the requests would have stopped.
We take pride in our product and services, and are proud of the hundreds of 5-star reviews we receive.
Regards,
Customer Support
Antwoord van Ravenox
Hi Katherine, Thank you for taking the time to share your excellent feedback with us. Our teams work hard to ensure that our valuable customers are satisfied, and we are thrilled that we met our goal with you. Best Regards, Customer Support
Antwoord van Ravenox
Hi Nancy, Thank you for sharing your awesome feedback with us and the community. Our number one goal is to ensure that our valuable customers are satisfied. Thank you for your purchase, and we hope to serve you again. Best Regards, Customer Support
The ropes are good quality
30 juni 2023
Antwoord van Ravenox
Hi Esther, Thank you for taking the time to share your feedback with us. Our number one goal is customer satisfaction, and we are thrilled we met our goal with you. We hope we have the opportunity to serve you again. Best Regards, Customer Support
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