Nothing to do with their service, but I have been a customer of all the top pro audio websites. I went to look for items today from Raycom and saw how clearly they have copied and/or stolen the design... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I am disappointed I couldn’t get any help from customer service. I ordered a microphone that costed me $400 but received an empty box and support couldn’t "help me any further", while being unprofes... Toon meer
Bedrijf heeft geantwoord
Thanks again for the fast shipping to Germany. I bought a 3dio XLR microphone, which was shipped to Germany insanely fast. The priceof the mic was also very competitive. I am very satisfied with my or... Toon meer
Bedrijf heeft geantwoord
Having ordered a Zoom F8n with next day delivery I started recieving messages of thanks for ordering, followed by notifications about the transit of my order by DPD. I received a delivery times... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Through its 40 year history of supplying innovative audio products to the film, broadcast and live sound markets Raycom has always considered a high level of customer support and long term after care service as pivotal. Guidance in product choice and a full repair service is offered by the company to ensure our customers are delivered practical solutions they can rely on.
Contactgegevens
Abbey Lane, WR11 4BY, Evesham, Verenigd Koninkrijk
- +44 01789 777 040
- sales@raycom.co.uk
- raycom.co.uk
1,6
Zeer slecht
190 reviews
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Very reliable dealer
Very reliable dealer! Also very good client service!!
28 oktober 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Hi Roberto
Thank you for choosing Raycom and for your great review! We'll look forward to hearing from you again.
Kind regards
Jilly
I was sceptical at first because Raycom…
I was sceptical at first because Raycom was selling the items I wanted much cheaper than anywhere else. My doubts turned out to be unnecessary. Everything arrived the next day in perfect condition by a well known delivery company that gave me the option to collect at a local Sainsburys pick up point. (not everyone offers that convenience). Buying on the web site was easy. I needed to ask a question using the contact us page and I got a reply very shortly after. Faultless. I got a true bargain on top end professional equipment.
26 oktober 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Thank you for leaving your review William and for taking the plunge to trust us with your business. We do make it our business to offer the very best pricing with no compromise on quality and service.
We are of course very proud of what we do and delighted to hear from satisfied customers, thank you again and we'll look forward to hearing from you should there ever be anything else we can help you with.
Kind regards
Jilly
My Raycom Review.
Very helpful and accommodating with great prices and service. Maybe better coffee!
23 oktober 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Thank you for your review Dudley and your feedback. On direction from the senior management we have upgraded to a cafetiere with Arabica Coffee from Sumatra, hope to see you very soon!
Kind regards
Jilly
Great service and prices
22 oktober 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Thank you for taking the time to leave us a review Geoff! We'll keep the service up and the prices down!
Kind regards
Jilly
Great seller,good prize,great camera…
Great seller,good prize,great camera case and fast shipping,thank you.
13 oktober 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Thank you for shopping with Raycom Jesus and your great review, we'll look forward to hearing from you again.
Kind regards
Jilly
It's a pleasure to buy in this shop
It's a pleasure to buy in this shop. Nice people, very attentive.
10 oktober 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Hi Daniel, thank you too, a pleasure to hear from you! Thank you for leaving us a review and shopping with Raycom.
Kind regards
Jilly
Antwoord van Raycom Ltd
Thank you for choosing Raycom for your purchase of the MKH 8060 and thank you too for leaving your review! We'll look forward to hearing from you should there ever be anything else we can help with.
Kind regards
Jilly
Great service, thanks.
Great price, fast response and fast delivery. Highly recommended.
8 oktober 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Thank you for choosing Raycom and leaving your review. We'll certainly look forward to hearing from you another time.
Many thanks
Jilly
Antwoord van Raycom Ltd
Thank you for taking the time to leave a review and for buying from Raycom. We'll look forward to working with you another time.
Many thanks
Jilly
Very good service
Very good service. The carry case for the device was missed from the order but when i pointed it out, it was sent immediately for next day delivery. Mistakes happen, it's how you handle them that matters and Raycom clearly understand service recovery.
22 september 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Thank you for your review, patience and understanding and of course apologies once again for our error. Thank you too for choosing Raycom and we'll hope to hear from you again. 100% perfect is our aim!
Kind regards
Jilly
really great customer service
really great customer service, nice team and great prices, love love love love loving it
16 september 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Hi Joseph
Thanks for leaving us such a great review! Thanks for choosing Raycom, and we'll look forward to hearing from you again.
Kind regards
Jilly
Incredible service
Incredible service, great pricing and brilliant support
13 september 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Thank you for such a great review and for choosing to buy from Raycom! We'll look forward to hearing from you again.
Kind regards
Jilly
Excellent service quick delivery and…
Excellent service quick delivery and Product was of excellent quality highly recommended
12 september 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Thank you Kevin for your review your recommendation! Thank you too for choosing to buy from Raycom and we'll look forward to hearing from you again.
Kind regards
Jilly
Reliable, good service.
The website stated an item was in-stock. I ordered it and it arrived the next day. I was informed about the delivery time by both the delivery company and Raycom. The item was new (as advertised), packaged carefully and in excellent condition. I don't think they could have done anything better.
12 september 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Thank you for your review Clifford, its our aim to delight on all aspects of the business. Thank you for choosing Raycom for your purchase and we'll look forward to hearing from you next time.
Kind regards
Jilly
Excellent service
Excellent service. Very fast despatch. Highly recommended.
12 september 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Hi Kevin
Thank you for taking the time to leave such a great review and for choosing Raycom in the first instance. We will of course look forward to hearing from you on another occasion.
Kind regards
Jilly Jones
Very correct and accurate.
10 september 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Thank you for your review Vladimir, its our pleasure. We'll look forward to hearing from you should there ever be anything else we can help you with and thank you for choosing Raycom!
Kind regards
Jilly Jones
Antwoord van Raycom Ltd
Thank you Martyn, a pleasure of course!
Kind regards
Jilly
Very knowledgable and helpful
Very knowledgable and helpful. Fast delivery. Thank you.
8 augustus 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Hi Jim
Thank you for taking the time to leave us a such a great review and and of course your purchase in the first instance. We'll look forward to helping you again!
Many thanks
Jilly
Top service from a top team
Top service from a top team with quality kit.
2 augustus 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Hi Stephen
Thank you for taking the time to post your feedback and we are of course delighted to hear you think so. We'll most certainly look forward to hearing from you another time.
Kind regards
Jilly
Good purchase, pricey delivery
Good purchase, pricey delivery! I was only given one option for delivery (a very expensive one) and I would have a preferred different options as I didn't need it instantly!
16 juli 2019
Review zonder uitnodiging
Antwoord van Raycom Ltd
Hi Helen
Thank you so much for taking the time to leave us a review and for the feedback. Interesting to hear that you would have preferred a longer delivery time at a reduced cost, not something we come across in todays fast paced environment!
That said thank you for raising the point and it will now be something we will look into as an alternative option to offer our customers, we'd love to be able to offer all our customers free shipping in the future!
Thank you again for your custom and your review and I do hope we may welcome you as a returning customer another time.
Kind regards
Jilly
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