RC Willey - Draper Reviews 

371
TrustScore 4.5 uit 5

4,3

13300 S 200 W, 84020 Draper, UT, US


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Beoordeeld met 1 van de 5 sterren

Very slow at providing warranty on our entertainment center. When they arrived several months later, the wrong parts had been ordered, and it was at least another 6 months before their return. Fi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We recently bought some carpet from the RC Willey Draper, Utah store and could not be happier! Our sales associate Cher was awesome and helped us pick out some amazing carpet and pad. The guy who came... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We recently purchased a split king mattress from the Draper store. Our sales person, Christopher Maurer provided exceptional service during the purchase. After the sale and delivery, he provided amazi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the time we walked in the front door we were treated with kindness & respect! Sales Associates Matt, downstairs & Paul, upstairs were awesome! 👏🏼 The office people truly exceptional as well. Th... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Huishoudapparatuur winkel
  3. Elektronicawinkel
  4. Vloerenwinkel
  5. Woonwinkel
  6. Matrassenwinkel

Geschreven door het bedrijf

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Geschreven door het bedrijf

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contactgegevens

  • 13300 S 200 W, 84020, Draper, UT, Verenigde Staten

  • 801-567-2200

4,3

Uitstekend

TrustScore 4.5 uit 5

371 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(371)

1.027 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great experience

From shopping experience to delivery, my experience with RC Willey was great.

18 juli 2026
Logo RC Willey - Draper

Antwoord van RC Willey - Draper

Hi Kat! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Beoordeeld met 1 van de 5 sterren

Very slow at providing warranty on our…

Very slow at providing warranty on our entertainment center.
When they arrived several months later, the wrong parts had been ordered, and it was at least another 6 months before their return.
Finally problem was solved…so we thought…
Within the following 7 months, the same part went out again, and we were informed that our product was no longer under warranty.
Very disappointed

24 augustus 2025
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Antwoord van RC Willey - Draper

We apologize for the frustration you have been experiencing. Would you be willing to email us at customer.support@rcwilley.com with your phone number or account number so we can look into this further for you?

Beoordeeld met 5 van de 5 sterren

It was a very easy and quick purchase

It was a very easy and quick purchase. It literally took me less than 30 minutes to complete my purchase.

16 juni 2026
Review zonder uitnodiging
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Antwoord van RC Willey - Draper

We're so happy to hear that your purchase was quick and easy! We appreciate you sharing your positive experience with us.

Beoordeeld met 5 van de 5 sterren

Always a good experience

Always a good experience. I have been working with Warren Brock for years and he is so helpful and has a ton of knowledge on the furniture.

20 juni 2026
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Antwoord van RC Willey - Draper

Hi Elaine! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!

Beoordeeld met 5 van de 5 sterren

Jeff Allred made my experience much…

Jeff Allred made my experience much better he went above and beyond other salesmen

5 juni 2026
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Antwoord van RC Willey - Draper

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Beoordeeld met 5 van de 5 sterren

Patti Strout's service is unparalleled

Patti Strout's service is unparalleled. Her follow up and customer service were great all of the way through. I highly recommend using Patti at the Draper location.

12 mei 2026
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Antwoord van RC Willey - Draper

Hi Michael! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!

Beoordeeld met 3 van de 5 sterren

I bought a dryer on Friday

I bought a dryer on Friday. It said ready for pick up Saturday morning from Draper and when I called to pick it up Saturday afternoon, they said it should’ve said ready on Monday not Saturday. Very frustrating.

8 mei 2026
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Antwoord van RC Willey - Draper

I apologize for the inconvenience and frustration you have experienced. Our records show that your dryer is available for pick up today at our Draper store during the hours of 10 am to 8 pm. We have passed your feedback along to our online help desk for internal review.

Beoordeeld met 5 van de 5 sterren

The customer service person was very…

The customer service person was very helpful and kind.

6 mei 2026
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Antwoord van RC Willey - Draper

Hi Robin! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!

Beoordeeld met 5 van de 5 sterren

You have done a good job actually

You have done a good job actually. Prices are very high and the furniture I bought went on sale the next week. That was a bit depressing. Anyway, overall, RC Willey has been great.

23 april 2026
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Antwoord van RC Willey - Draper

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Beoordeeld met 4 van de 5 sterren

Nice

I think the help was Great, they weren’t overwhelming us. They let us choose our appliances at our pace.

3 april 2026
Review zonder uitnodiging
Logo RC Willey - Draper

Antwoord van RC Willey - Draper

Hi Dram! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Beoordeeld met 5 van de 5 sterren

The sales force is the greatest

The sales force is the greatest. I only problem was with the delivery had to call four times to different people to get the problem corrected. Finally the sales man that helped us with the order got involved. We were set for the delivery at 7:30 am and took till 3:00 to finally get it delivered.

17 maart 2026
Review zonder uitnodiging
Logo RC Willey - Draper

Antwoord van RC Willey - Draper

Hi Danny! Thank you for your review! We appreciate your feedback. Please call our customer service at 801-596-6950 if you need any assistance.

Beoordeeld met 5 van de 5 sterren

I needed to call customer service to…

I needed to call customer service to clarify my delivery options. The representative that I spoke with (Tom) processed a complete re-do of the transaction (which was necessary) and was very kind and knowledgeable and overall stellar in his work.

12 maart 2026
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Antwoord van RC Willey - Draper

We appreciate you sharing your feedback. We're happy to hear that the representative was able to provide excellent support and resolve the delivery concerns. Thank you for your positive comments.

Beoordeeld met 5 van de 5 sterren

5 Star Service

The purchase that I made was easy and the credit details were very helpful. The pick up process was also explained well in the paperwork and the pick up itself was easy.

8 maart 2026
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Antwoord van RC Willey - Draper

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Thanks

3 maart 2026
Logo RC Willey - Draper

Antwoord van RC Willey - Draper

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

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