RC Willey - Salt Lake Reviews 

383
TrustScore 4 uit 5

4,2

2301 S 300 W, 84115 Salt Lake City, UT, US


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Your sales staff needs to be more educated in electronics. (TV and Computer) Every question I had was answered with “I don’t know” I’m not sure” or some made up answer. Giving false information such a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been a customer since 1983...when I moved into my condo after retiring..floors carpet furniture appliances all Rcwilley. Others sound good but don't provide the customer service Rcwilley provid... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Though I didn't talk to anyone in person regarding my application process, it was easy, fast and I was surprised at what they offered me. I intend on using my RC Willey credit to revamp my apartment w... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Huishoudapparatuur winkel
  3. Elektronicawinkel
  4. Vloerenwinkel
  5. Woonwinkel
  6. Matrassenwinkel

Geschreven door het bedrijf

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Geschreven door het bedrijf

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contactgegevens

  • 2301 S 300 W, 84115, Salt Lake City, UT, Verenigde Staten

  • 8014613800

4,2

Goed

TrustScore 4 uit 5

383 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(383)

1.005 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Delivery of our appliances

The two delivery guys were competent, professional, personable and took care of the machines and our house. Thank you!

16 maart 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Beoordeeld met 1 van de 5 sterren

The washer came with a huge dent on…

The washer came with a huge dent on the.back, from top to bottom. We took it back and there was not one in stock, so we had to drive to the warehouse. Far away. Very irritating.
Also, we have only used it once, and the not happy with this model that does not have an agitator. Also the instructions are very vague. Not user friendly at all. Not happy with this purchase. I would like to return it.

18 maart 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

I apologize for the inconvenience and frustration you have experienced. Our records show that a return has already been written up for your washer. If you need any other assistance, please call our customer service at 801-596-6950.

Beoordeeld met 5 van de 5 sterren

friendly and efficient personnel

friendly and efficient personnel

16 maart 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Beoordeeld met 2 van de 5 sterren

redeem blue rewards issue

I went into the store to redeem my blue rewards, and the customer service representative looked at my account and told me I didn’t have any and that I had redeemed them all. Afterwards I logged into my account and saw that I had $95 available so I had to go back to the store to redeem them. I spoke with the same customer service representative and she was a bit snotty didn’t seem to care that I had to come back and overall just didn’t seem like she wanted to help.

10 maart 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Hiedi, we apologize for the poor experience you had with your recent visit. We appreciate your feedback and will forward this over to the appropriate management for internal review. If you need any additional assistance with your account, please feel free to reach out to our customer service at (801) 461-3800. Open Monday through Saturday 10 AM to 8 PM.

Beoordeeld met 1 van de 5 sterren

The customer service department for…

The customer service department for account services at 2301 S.300 W. Salt Lake are always rude either when I go in person or call. They won't tell you hardly any information without asking so many many questions about validation even after you have given them everything and after having been a customer for many years.

7 maart 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Lori, we take our customer's security seriously when it comes to using their RC Willey credit account. This is a process that is done every time the account holder visits or calls. We appreciate your understanding as RC Willey strives to keep our customer's information secure and safe.

Beoordeeld met 5 van de 5 sterren

Service was exceptional

Service was exceptional. Mick was very knowledgeable and helped us pick out the fridge freezer that we wanted. I can't wait for it to be delivered next week.

7 maart 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Hi Dawna! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Beoordeeld met 5 van de 5 sterren

Everything sold is amazing

Everything sold is amazing! My experience was nice and smooth.

4 maart 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

We are glad to hear that your experience was smooth and everything your purchased from us is amazing! We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Been a customer for 35 years and I have…

Been a customer for 35 years and I have always had a great experience with RCW. In my opinion it’s the best people and great service and quality in the state. Thank you

23 februari 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Thank so much for being a loyal customer for 35 years! We are glad that you have always had great experiences with us and the service you receive is always the best. We can't wait to see you stop by again for your next furniture purchase!

Beoordeeld met 5 van de 5 sterren

I have been a customer since…

I have been a customer since 1983...when I moved into my condo after retiring..floors carpet furniture appliances all Rcwilley. Others sound good but don't provide the customer service Rcwilley provides, if I'm not happy with a purchase it's easily exchanged and other slike policies is what keeps me coming back.

23 februari 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Thank you so much for the glowing review! We are happy to hear that our policies and services we provide are what keeps you coming back. We can't wait to help you again for your next furniture purchase!

Beoordeeld met 5 van de 5 sterren

RC Willey came through for the customer!

We purchased a warranty buyback for a couch that we bought seven years ago. We went to claim it and it turned out that furniture was excluded from that deal during that time. Had it been included we could’ve got half our purchase price back for the warranty. RC Willey made it right and honored it anyway. Thank you so much! We’ll be back!

18 februari 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Thank you so much Chris for the 5-star review! We are glad to hear that our team made things right for you and got you your warranty buyback for your couch. We appreciate your support and we can't wait to see you again.

Beoordeeld met 5 van de 5 sterren

So far my experience has been…

So far my experience has been delightful...

16 februari 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Beoordeeld met 5 van de 5 sterren

Easy online ordering

Easy online ordering
Delivery Drivers were kind and courteous

26 januari 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Hi Debra! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Beoordeeld met 5 van de 5 sterren

Easy ordering online

Easy ordering online, easy and quick pick up at Will Call

26 januari 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Thank you so much for your feedback! We are glad to hear that you found ordering online easy and that picking up at our Will Call dock was even faster. Hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Dave Anderson is an excellent Sales Person

Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so many things. RC Willey has a large inventory to choose from so having him recommend similar or different things really helped. We found some great things and it's being delivered in 3 days! He even got me into Blue Rewards which is really a great thing.

15 januari 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Hi Brian! Thank you for your review! We appreciate your feedback. We are happy to hear that Dave was able to help you find what you needed. We look forward to seeing you again soon.

Beoordeeld met 1 van de 5 sterren

SKU numbers don't match

The item that I ordered online did not match the item I received from the store. It was a different version altogether. Somehow it was labeled with an incorrect sku number...

14 januari 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

I apologize for the inconvenience and frustration you have experienced. We appreciate your feedback. Please call our online help desk at 888-584-5156, option 1 for assistance with your online order.

Beoordeeld met 4 van de 5 sterren

Sales

Sales Associate quickly responded to myth inquiry and recommend the product.

13 januari 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!

Beoordeeld met 5 van de 5 sterren

They are always personal and on spots

They are always personal and on spots, trying to help. They're knowledgeable and give the consumer fulfilling that he is special.

12 januari 2026
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Thank you so much for the 5-star review and the kind words. We are glad that our team made sure you had all the information you needed to make an informed decision. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

The carpet installers were so polite…

The carpet installers were so polite and hard workers. They cleaned up when they were finishced.

5 november 2025
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Thank you for your feedback on your overall experience shopping with us and for choosing to work with our Flooring department! Hope you have a great start to your week!

Beoordeeld met 5 van de 5 sterren

My husband and I just had our new Cal…

My husband and I just had our new Cal King mattress and adjustable base delivered. Our install team of Dan and Eduardo did a phenomenal job! They were very polite, professional, and personable. They are both truly wonderful assets to the RC Willey team. Great job, gentlemen.

2 januari 2026
Review zonder uitnodiging
Logo RC Willey - Salt Lake

Antwoord van RC Willey - Salt Lake

Hi Colleen! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer