Reborndollshop Reviews 

False advertising! Horrible customer service! Doll is less than 7 inches and states 17inches on website. Flimsy. There are holes in them. JUNK!!!

I ordered the Afro American Reborn Doll, they sent me a plastic doll with no hair no clothes it probably cost about 1.00 dollar from the dollar store I’m very angry because there is no way for me to get my money back.

This is a SCAM BIG TIME!!!!!!!
Ordered two for my girls, never received Email to confirm order, no way to track.
Nothing about these dolls are as stated, eye lashes is a little strip glued on, no pacify or bottle was with dolls, mouth does not open.
So save your money, this isn't a valid company, they are RIP OFF'S

We ordered my step daughter a doll on April 3,2020 and JUST FINALLY received a doll on July 23,2020. It was not the doll we ordered. And after many many emails with to them asking where the doll was all we were told was it was on it's way. Nobody could tell me where the doll was.
Also much like other reviews the tracking site was useless. Each time a refund was asked for there was either no response or we were told there nothing that could be done. I am glad to have received the doll finally but better customer service and communication from the company would have gone a long way in the 4 month wait we had for the doll. Not to mention that when it finally did come the packaging looked like someone had jumped up and down on it. Very disappointed.

I didnt have any issues. Everything was fine and received in a timely manner.
I am sorry to hear about everyones issues and hope they get resolved asap
Let me know if I can help you out in anyway

Do NOT buy from this site. If you receive any product it will be terrible quality. They steal images of dolls from actual artists. These people are predators of the lowest level.

I ordered a doll for my granddaughter. I did not get the doll she wanted and the one I got was smashed flat, distorted mouth and loose arm. I did get a reply from them when I complained and all they said was that it was one of their dolls and they hope I understand. Oh I understand what a scam they are. I spent $99 and got junk to throw in the garbage. So sad! DO NOT BUY!!!

it took 2 months to get my doll and i did not get what i ordered i ordered a baby girl with light brown hair and got a baby boy looking doll with dark black hair but i am not going to give a terrible review because i love him the way he is.

They take your money, have a third party pick it up, they will not respond to your email, no address, no phone number, 4 months later you receive this 5$, 9 inch plastic doll, Walmart special about 6$! The one you pick out the reborn that you think you are paying that 80$ for is not what you will get, Baslike, all of them after they get so many complaints, they just change their name! Again and again! They are back up the next day scamming people!

So we all agree this site is a scam, now how do we get siteS like PayPal to recognize this as well. I currently have a claim in with PayPal about my purchase with this “company”, but because these bogus soulless scammers are “claiming” they’ve sent a replacement PayPal thinks everything is ok. They(PayPal) are just as guilty now as far as I’m concerned.

It's a scam!!!!! I ordered a doll in March and have not received ANYTHING. I made a dispute with PayPal, and the company told me to remove my dispute and they would send the doll. Still have not received ANYTHING. DO NOT ORDER FROM THIS SITE!!!!

I got my doll on time, but not wha I order, she’s not horrible but not a reborn.
Please don’t order from this people, was stupid of me not to review them before I order it I did it after and find out the a real reborn is s very pricey doll, if you find it under 700 hundred is not real unless you buy a used one on eBay or from someone you know, please don’t fall with this company..
My doll look like somebody is learning the process of making them.. I paid 140 dollar, a real reborn are run from 700 and 1000💔

Big scam ordered dolls on April 20th... All the tracking sites are bullcrap. And they just keep giving me the run around. It's July 6th and I'm out 200$

No customer service. They dont send u the product. Do not send refunds. Won't answer the phone. Email is fraudulent listed on receipt.

It's a SCAM. Stay away. They take your money and you'll never receive your order.

This company is a SCAM SCAM SCAM. DO NOT ORDER FROM THEM!!!!!!!! THEY WILL TAKE YOUR MONEY AND YOU WILL NEVER RECIEVE THE DOLL. I have contacted them several times just to be on hold for 12 min then they just hang up on you. I ordered the doll 1 month ago and have not recieved anything. When I click on the tracking page is says page unfound. DO NOT ORDER FROM THESE SCAMMERS!!!!

I have been waiting for 60 days for my doll, the tracking shows it has been in United States for 12 days sitting in a warehouse. I have contacted the website for help but they only say that it’s been shipped! I called the customer service number on the website and was on hold for 12 minutes until they just hung up on me. Gonna contact the BBB
TERRIBLE!!! I’ll be sending out negative reviews until I get this fixed!

I'm mad I had to give at least one star because I would of gave 0 if I could. I ordered my daughter a doll on June 4th and almost a month later, I still haven't received it. When I called to inquire about it the first time, which was about 2 weeks ago customer service said that I would be receiving it that following week...however, still no doll. Oh did I mention that every time I looked at the email I received it says "your order has been shipped" but when I go to click on track my order it says it's not available. Then when I called back to inquire about it I just keep getting a busy signal. This is ridiculous and shows poor customer service. My daughter birthday has passed and all she kept talking about was her wanting her doll. At this point I just want a full refund and to never deal with this shaddy business again.

Anyway to get money back or am I just out the $75. Ordered April 1st and only one email response saying that it will be shipped within 1 week and offered 10% off next purchase. Now no doll and no response from them 😢

Sent for reborn doll nothing came they had the ordasity to send me an email with the page were i could see were my doll was this was on the 5th of april now 19th of june still nothing asked for refund nothing scam