Redcoat Express Ltd Reviews 

60
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Have never used a freight forwarder before, and needed to send 66kg of used / 2nd hand football equipment to the Gambia 🇬🇲. I called, and spoke with Ashley, who was very knowledgeable abou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Redcoat Express is very professional and provides exceptional customer service. I am always kept updated on how far along my products are, and they are ordered and delivered incredibly quickly. The st... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I have been a client of Redcoat for some time and have consistently found their services to be exceptionally efficient. Their staff demonstrate professionalism, warmth, and a genuine commitment to pr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was introduced to Redcoat Express by a friend in The Gambia. Working with a charity in The Gambia has meant extended stays over the years and now resulting in buying a property in The Gambia. As su... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Logistieke dienstverlening
  2. ook in
  3. Expediteur
  4. Verzendservice

Geschreven door het bedrijf

International Freight Forwarders. Gambia Specialists. Procurement/Online Shopping. Customs declarations. UK Imports & Exports. Logistics. Global freight.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

60 reviews

5 sterren
4 sterren
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4,8

Alle reviews

(60)

12 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Redcoat stayed in touch

I have been working with an over seas supplier for some time, and being new to the industry, I am not sure what I am doing. My customer went with Redcoat and the process was super simple and Redcoat stayed involved via email the entire time!

17 juni 2024
Review zonder uitnodiging
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Antwoord van Redcoat Express Ltd

Thank you Amanda, we're thrilled to hear you are happy with our service

Beoordeeld met 5 van de 5 sterren

Top Notch!

The team at Redcoat is top notch! Always reliable, flexible and on time! Simon and his team are true professionals and are readily available for inquiries and requests for updates. I would rely on no other team in UK!

14 juni 2024
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Antwoord van Redcoat Express Ltd

Thank you Cliff, we're always here to help and look forward to continuing to serve you!

Beoordeeld met 5 van de 5 sterren

Top customer service

They are just the best ,from sending to receiving my stuffs . Buba Ceesay was very helpful yesterday thank you Redcoat

12 juni 2024
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Antwoord van Redcoat Express Ltd

Thank you for your kind words Ida :)

Beoordeeld met 5 van de 5 sterren

Jason was great.

My experience with your staff Jason was very great, he was very helpful, kind and patient, took all his time to explain everything to me. I will definitely come back to Redcoat and 100% will recommend it to my love ones.
Thank you Jason

4 juni 2024
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Antwoord van Redcoat Express Ltd

Thank you for sharing your experience with us Adama, we're thrilled to hear that!

Beoordeeld met 5 van de 5 sterren

Exceptional and straightforward

Exceptional, straightforward service with fantastic customer service. I needed to receive something urgently and Todd walked me through everything so efficiently, he was a huge help. Will definitely use again! Thank you!

4 juni 2024
Review zonder uitnodiging
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Antwoord van Redcoat Express Ltd

Thank you for your wonderful feedback Isha!

Beoordeeld met 5 van de 5 sterren

Great experience with Redcoat

Great experience with Redcoat, extremely professional staff, I opted for the door to door service and I’m expecting my goods to arrive in Banjul the Gambia at the end of June.

6 mei 2024
Review zonder uitnodiging
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Antwoord van Redcoat Express Ltd

Thank you for your review Sharif! We're glad you had a great experience.

Beoordeeld met 5 van de 5 sterren

Always exceptional service

I've been using Redcoat to send things between The Gambia and UK for a couple of years now and I've always been so impressed with the service - particularly Kiana's customer service! Prices are really reasonable, delivery times are good, and the team make all the processes smooth and customer friendly. I especially like the personal touch to the communication - it's so easy to check in and make sure everything is on track.

I'll continue to use Redcoat, and I never hesitate to recommend them to my friends.

25 mei 2024
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Antwoord van Redcoat Express Ltd

Thank you NSA for a wonderful review and for your continued trust in Redcoat!

Beoordeeld met 5 van de 5 sterren

Great company

Great company, friendly, professional and really fast. Highly recommended!!!

8 mei 2024
Review zonder uitnodiging
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Antwoord van Redcoat Express Ltd

Thank you Raphael!

Beoordeeld met 5 van de 5 sterren

Great service throughout

Great service throughout, from phone call to pick up of shipping items. Jason provided great customer service.

8 mei 2024
Review zonder uitnodiging
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Antwoord van Redcoat Express Ltd

Thank you for sharing Lisa

Beoordeeld met 5 van de 5 sterren

Fantastic Service

Fantastic Service! I have been shipping with Redcoat Express for over 10 years now and has always been extremely helpful and reliable. I recommend to anyone looking for a smooth shipping experience.

25 april 2024
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Antwoord van Redcoat Express Ltd

Thank you for sharing your experience with us!

Beoordeeld met 5 van de 5 sterren

The best service to ship to the Gambia…

The best service to ship to the Gambia weather shipping containers or air freight
Always great communication always polite
My last air freight was especially fast
Shipped Monday from Croydon picked up in Gambia Tuesday
Have tried other competitors but red coat express by far the best

9 april 2024
Review zonder uitnodiging
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Antwoord van Redcoat Express Ltd

Your review means a lot to us – thank you John!

Beoordeeld met 5 van de 5 sterren

Excellent experience on every occasion

My family and I have been using Redcoat for as long as I can remember. The prices are competitive they have fantastic communication and excellent customer service every time. Parcels arrive promptly and always delivered with care.
Highly recommend for both airfreight and seafreight.

28 maart 2024
Review zonder uitnodiging
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Antwoord van Redcoat Express Ltd

Thank you LuckyAli for taking the time to share your experiences with us !

Beoordeeld met 5 van de 5 sterren

Exceptional service

Am so pleased to have been introduced by my Gambian friend to Redcoat Express. Have now sent a few parcels and it’s been drama free!

My Company Workplace Gambia also look after clients in The Gambia and from time to time require to speedily send samples and quick ship keys for office furniture. We can now reliably inform our clients when they will receive items. This makes us look professional!

We used to send via the global players. They are so poor and unreliable. Redcoat Express are so efficient because firstly the quality of staff in the UK and also and importantly in The Gambia. Their supply chain is tried and tested and in Gambia they appear to work harmoniously with Gambian Customs. When the item arrives in Gambia a call is received to collect or you can arrange at minimal cost a drop off. It’s all wonderfully seamless.
A huge thanks to Kiana who is a rare breed. Her excellent customer service skills are natural and much appreciated. She communicates effectively and sending items to Gambia has now become a pleasure.

Thank you Redcoat Team.

Phil@Workplace Gambia

2 april 2024
Review zonder uitnodiging
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Antwoord van Redcoat Express Ltd

Thank you for taking the time to leave us a review Phil, we are thrilled to hear that you're happy with your experiences with us.

Beoordeeld met 5 van de 5 sterren

My first time using an airfreight…

My first time using an airfreight service and Redcoat Express made the experience pleasant.

The whole process went smoothly and only took 3 days for my items to arrive in Gambia. Kiana was very supportive throughout and reassuring that my items would arrive safely and on time.

I would recommend Redcoat Express for their efficiency, reliability and reasonable pricing.

A special thank you to Kiana for her patience in explaining the process.

See you on the next service.

22 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great support from Redcoat for small Charity School!

I've been occasionally using REDCOAT for years! ??About 20 years, now?? Usually to air-freight my luggage excesses but I think the company has really improved over the past few years, which is unfortunately not always the trend! Thank you for 'bucking the trend' and really helping our little charity home-school (52 children presently) by giving us sound, trust-worthy, advice this week and making it possible to ship our boxes rather than air-freight them! Maybe not as great a business for the company, but the money it saved us will buy a lot of school-stuff for the children here in Gambia, so we are really grateful to y'all!! It's like you gave us a large donation for the school, we just have to wait for our boxes for another few weeks!! We can happily do that as we are sure they will arrive safely! Thank you for your efforts on our behalf! You have one loyal customer here for life! Cheers!

22 februari 2024
Review zonder uitnodiging
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Antwoord van Redcoat Express Ltd

Thank you for your kind feedback and loyalty, we're committed to continuing to provide reliable and trustworthy service for years to come.

Beoordeeld met 5 van de 5 sterren

Saved the day many times !!

This company goes above and beyond with all aspects of shipping to the Gambia by Air or Boat ... Extremely helpful with planning and advice and super friendly staff ... I had never shipped abroad before and I have felt confident and assured over the last year with various shipments. All items have arrived safely and communication is prompt and stress free ...I would recommend to anyone !!

22 december 2023
Review zonder uitnodiging
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Antwoord van Redcoat Express Ltd

Thank you for a great review Vicky!

Beoordeeld met 5 van de 5 sterren

we ship very regularly.

Our charity, The Gambia Horse and Donkey Trust, have used Redcoats for 21 years. In that time we haven't lost anything, the staff in both Crawley and The Gambia have been very helpful and friendly and the prices have been reasonable. We make a lot of shipments. There have been occasional delays but these have been for genuine reasons beyond their control. I would highly recommend this company to anyone.

4 januari 2024
Review zonder uitnodiging
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Antwoord van Redcoat Express Ltd

Thank you kindly for your generous words and continued support.

Beoordeeld met 5 van de 5 sterren

Very responsive and kind

Very responsive and kind. Helped get a tricky shipment into the Gambia without any problems.

30 november 2023
Review zonder uitnodiging
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Antwoord van Redcoat Express Ltd

Thank you for your honest feedback

Beoordeeld met 5 van de 5 sterren

Honestly

Honestly, I would definitely 100% recommend Redcoat services. They have definitely won my loyalty as a customer.

From the telephone manners, to their kind patience, understanding, professionalism as well as care, all I have to say is that they are indeed, superb.

THANK YOU SO MUCH, for the entire team!

17 november 2023
Review zonder uitnodiging
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Antwoord van Redcoat Express Ltd

We're grateful for your positive feedback, thank you!

Beoordeeld met 5 van de 5 sterren

I have been using Redcoat Shipping to…

I have been using Redcoat Shipping to the Gambia for many years and is always happy with their service.
I find them to be honest, reliable and provided excellent service each time I use them.
I would highly recommend that you use Redcoat shipping when sending your belongings to the Gambia.

21 november 2023
Review zonder uitnodiging
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Antwoord van Redcoat Express Ltd

Thanks a million for your kind words

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