Yves reached out after the original part was discontinued and I paid the difference for a replacement. It showed up quickly, I installed it, and the short shifter itself is solid with no issues. The o... Toon meer
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James’ same day email responses at REDLINE360 are unheard of in today’s wait hope and maybe you’ll hear back from someone someday. It makes the decision making process with questions and orders a br... Toon meer
The car I ordered fell through so the un used unopened lowering springs they sent me I asked to exchange for something else. They were firm on there 30 day policy even though they are brand new never... Toon meer
Ordered the Yonaka stainless catback for my RHD JDM eunos roadster (NA Miata). Was notified immediately “not in stock”, but Yves was awesome and offered me the Yonaka powder-coated black catback (more... Toon meer
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Wrong part was sent an they refused to…
Wrong part was sent an they refused to exchange also they want me to return the part by FedEx an insure the package with me paying for it while it's their fault they sent me the wrong part.
My experience was amazing
My experience was amazing. I like how they were able to switch out my shipment for the correct one easy given them the information and that was it very easy and fast
Excellent customer service.
Great customer service
They did amazing as one of the items I requested was unable to be shipped and supplied me with a slightly nicer one as a “make up” for the inconvenience
After shopping and searching for…
After shopping and searching for details, I reached out to customer support at Redline360. I received a prompt reply from Yves to a list of details for the Cipher steering wheel for my 2012 NC Miata (Stormy Blue). The replies were very specific to answer each point with facts. I purchased the wheel and it is installed. I am very pleased with this first time purchase. There will be more for sure.
Tom A.
Cincinnati, Ohio
The Customer comes first with this…
The Customer comes first with this Establishment. That is huge in my book. I needed a return and they got back with me the same day. Unheard of by many other companies. If you need performance parts for your build, I would suggest Redline 360. They are the real deal.
AMAZING customer service!
Yves was so helpful when the item I ordered was out of stock. I wasn’t looking to spend much more money than I already had, and Yves was quick to offer me the next best option for my budget. Great customer service from this site!
My part was out of stock
My part was out of stock. But James was quick to settle it all!! Ended up just switching it out for me!
James replies very fast as well!!
As long as i get my parts i def will be shopping with
Redline360 agn!
I ordered an exhaust for my car and it…
I ordered an exhaust for my car and it got sold out while it was processing. James reached out to and quickly figured out a solution and helped me get a different one. I was genuinely surprised but the customer service and how quickly he replied and took care of me. First time using them but it definitely won’t be the last
Cherry was very helpful with customer…
Cherry was very helpful with customer returns and problems.
Very good communication!
Quick and efficient communication from this company, James in particular. He helped me out with my order and let me know that it was going to ship from the factory due to an issue with the order on their end. He was so helpful, and walked me through the entire process! He told me it would be 2-3 weeks, and it shipped super fast and arrived after only 1.5 weeks! I can't wait to get these coilovers installed and start enjoying them ASAP! Thanks again James!
Fast shipping and super helpful in all…
Fast shipping and super helpful in all their communication! Highly recommend.
Great Customer Service
I had originally received halo headlights that were oddly dimmed on the passenger side. Upon asking redline 360 about it, Cherry (customer support) quickly came up with a solution and sent me bulbs in no time. They were very polite and handled everything professionally.
Effective and fast response to my order.
James
Had a little trouble when an item I ordered turned out to be out of stock. My guy James was quick to help and sort everything out. W guy James, would order again specifically because of him. Thanks !
The support aspect is 10/10
The support aspect is 10/10. Helped me get another package after it had gotten lost by FEDEX. They went the extra mile to make sure their customer was helped .
Order experience
I'm hesitant to use this company again after my recent experience. My order was accidentally canceled, forcing me to place it again myself instead of them handling it internally. I had to separately request another coupon code, which was frustrating and time-consuming. Their website misleadingly mentions nearby warehouses, but my order shipped from Chicago, significantly increasing wait time. Furthermore, I had both the customer service representative and a warehouse employee contacting me, obviously with no internal coordination. The entire process was unnecessarily complicated and frankly disappointing
I bought a radiator from redline360 had…
I bought a radiator from redline360 had some troubles, they said they would send me a new one once back in stock, but i needed my vehicle sooner, when I asked for a refund it was issued the same day.
Communication, prices, customer service.
Amazing communication, great prices, and they’re always helpful. Highly recommend!
This is my 3rd time ordering through Redline360 and I highly recommend them.
Tony one of the representatives was…
Tony one of the representatives was very helpful. Every-time I had a question or concern about my package he always got back to me in a timely manner giving me updates on my order.
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