Customer service is non existent.
Customer service is non existent.
I have a subscription on my dog’s food.
I got an email saying payment had failed. I called my bank who said no attempts were made. I logged onto my account and no issues listed, i tried to call the company hundreds of times as well as sending messaged via the website. No-one ever answered the phone or replied to my voicemails or messaged. I had to set up again, this has taken ages to resolve meaning i have run out if their current food and have had to buy a different food until their usual food arrives.
Really poor, i am very disappointed.








