Redstag Supplies Reviews 

An extra shipment of refrigerator filters was shipped, and after I reported it, the rep said it was accidental and did not charge us for it. We were grateful for the accommodation.

I requested water filters for my refrigerator from a Red Stag promotion. When the order arrived, the box only contained one filter instead of two. They sent the requested two. That's good business.

Quick, easy and reasonbly priced. Highly recommend

I was very pleased with my experience, ordering my refrigerator water filter from Redstag Supplies. I will continue to keep on ordering whatever I need from Redstag Supplies.

I wish to again revise my review. Redstag tried very hard to make things right. They sent me new filters that unfortunately did not fit into our Thermador freezer. I notified them of this problem and they have issued a refund. They showed a genuine interest in helping me which i appreciate.

Company advertises free shipping for water filters but they charged me $6.95 for shipping the water filter that I ordered. When I asked customer service for a refund of the shipping charge they gave a lame excuse defending the charge. I then sent them quotes from their website advertising free shipping to which they responded that I should take the package to UPS and return it for a credit. Bait and switch advertising of "free shipping." First and last time I'll do business with this awful company.

I was elated to find the filters I needed at such a reasonable price. I was receiving three filters for the price I had paid for one before. And the shipping was free! I received them fast and in excellent condition. I am so happy to find this outstanding source for the exact filters I need for my refrigerator.

Legit company! Very nice and understanding. I had a problem with my order (not really their fault) and they made good IMMEDIATELY. I really appreciated that.

Had a problem with the USPS, Alan took care of it and send a new order.
Thank you for your help.

I purchased a set of two refrigerator water filters from RedStag Supplies that cost $53.45. Because the filters didn’t fit, I returned them in their original package, labelled with my name and address. That’s when the hassle began. Not seeing the refund posted on my credit card, I called back and was told “Refer to the returns instruction email sent to you 10 days ago. It clearly states that you must provide a valid return tracking number, highlighted in yellow."When I checked at the USPS, I was told they could not access mailings older than 7 days. When I informed RedStag, they replied “Without a return tracking number, how will we be able to locate your shipments? Each day, thousands of packages are moving in and out of fulfillment centers, which are utilized by hundreds of retailers. The absence of a tracking number makes it akin to searching for a needle in a haystack.” Eventually, they refunded not $53.45 but $42.76 explaining “While we understand that you personally handled the return and paid for the shipping, the restocking fee is a standard policy that applies to all eligible returns. Please note that the fee is deducted from the total refund amount to account for the additional processing required.”

Great products, dependable service, no substitutes for products listed. Speedy delivery - great selection of products for any and every home, office, or garage.

Reg Stag has provided outstanding customer service to me. I ordered 4 refrigerator filters from the company. Unfortunately, 2 of the filters were defective and leaked badly.

I contacted Red Stag and replacement filters were sent promptly. I have already ordered more filters and I will continue to purchase from Red Stag because of their outstanding customer service.

Easy to order and find proper needed filter, fast service and quick delivery, kept me advised on order status, first time ordered by Redstag supplier and would recommend them.

Customer service responded as promised within the 24 hours by email, and resolved my issue of replacing a defective filter. This is what I was hoping for considering that I had bought a supply of filters from Redstag more than two years ago and was just using the last one. Upon close examination, there was a manufacturing defect and I am so happy that they stood by their merchandise. I will be ordering again as they have great prices and great service.

I was given very easy instructions to follow to solve a problem I have had with my refrigerator water filter for a long time and part of the problem was me understanding the guide book given when I bought it

Offers good value on products and excellent customer service/support.

The company has a multitude of distributors and unfortunately I was sent the wrong filters. No Fault of Redstag Supplies. I reached out and had the correct filters in less than 24 hours! I LOVE this company! I have literally told everyone about their customer service and their pricing-which is better than Amazon!

Courteous and super prompt customer service.

I needed help identifying the exact right mower part number for my engine model. Their customer service representative went above and beyond to track down the part I needed and even confirmed directly with me that it would fit before I ordered.

I have a couple commercial appliances in my bakery that sometimes need obscure parts for repairs. When I need hard-to-find parts, Redstag always comes through for me when other suppliers don't carry what I need.