Poor communication over the past several months leading up to my machines just sitting in place, now I have to pay for shipping because there was no outreach. Still haven’t heard if the machines are a... Toon meer
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One of the most important aspects of running a company is the ability to troubleshoot and rectify problems - to address your customers' issues quickly and with a high degree of expertise. Mining r... Toon meer
I've purchased three miners from Refined Capital and I really appreciated the personal approach to customer service they provide. Any questions or concerns I had were quickly and professionally answer... Toon meer
Bought the ICERIVER AL3 from this company. Being able to use PayPal USD and not crypto made things easier. The product came fairly quickly despite DHL not having my address in thier GPS but that's no... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Refined Capital Inc. had humble beginnings, starting in one of the founder's garage in Charleston, SC. Driven by a passion for cryptocurrency and a vision for empowering individuals in the world of mining, the founders embarked on a journey to create a company that would revolutionize the industry. From those early days tinkering with mining rigs, refining strategies, and pushing boundaries, Refined Capital Inc. emerged as a beacon of innovation and expertise. Through dedication, hard work, and a relentless pursuit of excellence, the company has grown from its garage-based operations to become a trusted leader in the crypto mining community. Today, Refined Capital Inc. continues to embody its entrepreneurial spirit, offering top-notch mining solutions and unparalleled support to miners worldwide. Today, we proudly operate over 400 mining machines on our expansive 3-acre property. It's a testament to our commitment to excellence and our ability to rapidly scale. With state-of-the-art facilities and a team of skilled professionals, we have become industry leaders in the crypto mining space. Buoyed by our continued success, we are embarking on an exciting new phase of expansion. We are not only opening a second location, but also taking on multiple other projects to broaden our reach and impact in this and other industries. With our unwavering focus on innovation and our customer-centric approach, we are poised to make significant contributions to the ever-evolving world of cryptocurrency mining.
Contactgegevens
4841 W Jonathon Road, 84003, HIGHLAND, Verenigde Staten
- +1(385) 265-9399
- admin@refined-capital.com
- refined-capital.com
4,0
Goed
64 reviews
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Excellent customer service
Excellent customer service. The product received was new and in perfect condition. Just as promised. They took the time to inform me of the shipping progress every step of the way and offered assistance as need once it was received. Could not have been a more pleasant experience. I will absolutely buy from them again.
25 november 2024
Review zonder uitnodiging
I know the owners and they are great…
I know the owners and they are great people. They are fully dedicated to getting you what you need and as soon as they can! They take care of your machines if they start to have problems as well!
30 november 2024
Review zonder uitnodiging
Good Customer service!!
Michael and Vi were both very helpful when I was trying to order my miner! I FaceTimed with Vi and he showed me the farm while we had a vauable conversation about crypto mining. Personable and great service! Thank you guys
21 november 2024
Review zonder uitnodiging
Great product, even better customer service
There’s so much autonomy to these machines, but with recent software updates my machines weren’t operating at 100% efficiency. Michael personally contacted me and informed me that my account may not be up to date, and the next thing ya know my machines are back to normal! Excellent all around.
20 november 2024
Review zonder uitnodiging
5/5 overall
5/5 overall! Very professional and personable company. They keep to their word and deliver on time. Recommend to family and friends.
20 november 2024
Review zonder uitnodiging
Misleading and Concering Business Practices
I recently attempted to purchase a Bitmain L9 machine from Refined Capital and feel compelled to share my disappointing experience. Throughout the process, I encountered several concerning issues.
The most troubling aspect was the additional charges after I had purchased the machine if I wanted to continue the order, including a double charge for shipping. This created confusion and eroded my trust in Refined Capital's business practices.
During my interactions, I also found the information provided to be inconsistent and misleading. Though they are a U.S. based company, their "in stock" item was not stocked in the USA and I would have to wait for an end of month delivery from a supplier in an overseas country.
However, they did provide a full refund at termination of the order and offered free shipping for a future order in response to the poor purchasing experience.
The overall experience left me feeling that Refined Capital engages in unfair business tactics. For future potential customers reading this review, I suggest getting final pricing and shipping ETAs in writing before making a purchase from Refined Capital.
10 november 2024
Review zonder uitnodiging
Several emails sent to this company…
Several emails sent to this company about my order and not a single reply... I would not recommend them.
Edit - 10/4/2024
Turns out I had the wrong e-mail address. They were more than happy to cancel my order! Refining my 1-star review to a 4 star review!
12 september 2024
One Of The Best Asic Venders
Refined Capital Have Very Fast Customer Service In The Chat Log One Of The Best Places To Buy Asic's And Fast Shipping! If You Want To Change Something Michael Can Try And Help With Your Request Or Solution Great Place To Buy Highly Recommend!
18 september 2024
Review zonder uitnodiging
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