We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Followed prompts for an immediate refund to bank. Return/refund page loaded and was shown to be successful, but I never received my immediate refund as promised. I even waited 8 hours, yet it never ar... Toon meer

Beoordeeld met 4 van de 5 sterren

Hi Seafolly Team, Thank you for the quick and smooth refund process. Just brief feedback on the product: the underwire is not a full cup shape and only sits underneath the bust, so it doesn’t provi... Toon meer

Beoordeeld met 1 van de 5 sterren

Realised that refundid were withdrawing $3.99 from my account each month for a subscription that I don’t recall even signing up to?! I used refundid once as the shop I purchased from (Witchery) isn’t... Toon meer

Beoordeeld met 5 van de 5 sterren

Refundid is genius. Makes a big difference getting an instant refund (which I did for shopping at Dissh) versus having to wait two weeks or more for other brands. Also makes the returns process so sim... Toon meer

Bedrijfsgegevens

  1. Alternatieve financiële diensten

Geschreven door het bedrijf

Receive your refund in real-time as you decide to make a return. Refundid lets you shop online with confidence, guaranteeing an instant and effortless returns process. With Refundid, your refund is in your pocket before you've even sent back your order! Never worry about your refund again when Refundid is an option.


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

442 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Hesitant giving my ID details

As a first time user of Refundid I was nervous and somewhat daunted when I reached the ID section. However I read more about Refundid and am pleased to read that my personal details can be erased after due process.
As a 74 year old the experience has given me confidence to use this again - if needed!

27 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never received 2 refunds

Never received 2 refunds

7 juni 2024
Review zonder uitnodiging
Logo refundid.com

Antwoord van refundid.com

Hi Tamara,

Thank you for raising this with us. In this instance, either the refund process was not fully completed, or there is some difficulty locating the right account where the funds have been deposited. In either scenario, we would be happy to help you resolve the issue and locate the refunds.

Please reach out to our customer service channel [info@refundid.com] and our agents will be able to assist you with this directly. Looking forward to hearing from you.

Kindest,
The Refundid Team

Beoordeeld met 1 van de 5 sterren

Very disappointed- Refundid has added a…

Very disappointed- Refundid has added a carbon offset fee, but have changed the process so you get no warning .Where before you just hit a submit button, now it has small writing about a carbon offset charge. This is dishonest behaviour

23 juni 2024
Review zonder uitnodiging
Logo refundid.com

Antwoord van refundid.com

Hi Simone, thank you for sharing your experience with us, we value your feedback.

Our carbon offset and shipping insurance is an opt-in service that we recently introduced to:

a) Provide assurance that our customers will not be out of pocket in the instance their parcel is lost in transit

b) Minimise the carbon footprint of their return

I would like to sincerely apologise for any miscommunication if the selection process for this add-on was not clear enough. We would like to offer you a full refund for this fee. We will action this for you right away. If you have any further questions, please feel free to reach out to us at info@refundid.com.

Kind regards,
The Refundid Team

Beoordeeld met 2 van de 5 sterren

7 days not enough

I am unsure if this is a refundid rule, but 7 days isn't enough time to get to the post office if you're working full.time. Almost impossible for me as a solo household to be able to do this. I need 2 to 3 weeks to be sure to get there. Consequently, I missed the one week deadline. And now, my refund needs to be paid back and I have to contact Adorne to sort it out. Not convenient at all.

26 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

medical history to return a shirt?

1. Why in God's name do you need this much information for a shipping label? (You don't it's just data collection for marketing)
2. You confirm the exact amount I will be getting returned to me and the knock a few dollars off the amount outside of shipping with 0 explanation.

8 maart 2024
Review zonder uitnodiging
Logo refundid.com

Antwoord van refundid.com

Hi there, we're really sorry to learn about your less than satisfactory experience with Refundid.

For us to pay out your instant refund, we do require a Refundid account to be set up. Throughout our sign-up process, we collect certain pieces of information to ensure that the funds are being paid out to the correct account.

Regarding the discrepancy in the refunded amount, we're eager to investigate this matter further for you. Kindly reach out to us through our website or by emailing info@refundid.com, and we'll prioritise resolving this issue promptly. We look forward to assisting you further.

Beoordeeld met 1 van de 5 sterren

Long, complicated and impossible return system

The return system is complicated and the customer experience becomes hard and uncomfortable.
I don’t think I’ll shop online again with the company linked to this return system.
The web page providing the tracking number and label for the return is not loading and gives “error-page not found”.
Will I get a fine now because the system is not working?
Also I don’t see why I need to purchase a return label when I already have an Express Post bag that can deliver the item within a business day to the company I’m shopping with.

14 februari 2024
Review zonder uitnodiging
Logo refundid.com

Antwoord van refundid.com

Hi there, we're sorry to hear that you had a negative experience with Refundid and that you were unable to access the tracking number page. Please reach out to us via our website or send an email to info@refundid.com and we would be happy to assist you further.

Beoordeeld met 5 van de 5 sterren

Best Refund Process Ever !!

Had to return an item to seller and get a refund..
Their site offers refundid.com as an instant refund option....so I thought I'd give a try.
Worked flawlessly and instantly. Simple, very easy to navigate and data input required was minimal.
Can highly recommend this platform for getting a refund...

9 februari 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Immediately had fraud on my card after…

Immediately had fraud on my card after using this service. I used this service for the first time and almost instantly had a suspicious charge on my debit card. I never use my debit card except for cash withdrawals from the atm. This was the first time I've entered my debit card number in years so can't be a coincidence.

Giving two stars because the instant cash back in my account was great in theory, but concerns over security with this service is the reason for the bad review.

16 januari 2024
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer