Regalcollective Reviews 

Excellent product correct to all specifications and expectations.

This is a very delicate and attractive bracelet- - gift for my daughter on the birth of her third child -and it arrived quite quickly in Australia - nice interactions with staff too - many thanks

The NAME EARRINGs are GORGEOUS in PERSON, worth the money spent.

Personalized neckalce is so beautiful. I love their customer service they are so kind and friendly. Thank you very much! Hinghly recommended!

Great customer service!

I mistakingly entered the wrong delivery address on my order. I reached out to customer service and they responded the next day. They were very gracious and trying to help me investigate the matter. Unfortunately, I was unable to recover the package. Because I purchased shipping insurance, they re-shipped my order with no hassle. In fact, they initiated the re-order without me asking and sent a tracking confirmation to my email. I appreciate their fast response because the gifts were for special events. I love small family businesses!! they always add a special touch!

A pleasure! Nice product! They went out of their way to make an address change for me and take care of the shipping.

Shipping took forever. But they do warn you. The product came and was as advertised.

Loved my bracelet! Came so quick!

This company is amazing, great communication and they always give that personal touch. The Jewellery I have bought has been so superior in quality than other retailers I have used. I wouldn’t hesitate to buy from them again.
Thank you so much for yet another beautiful necklace that I have just received.

The bracelet I ordered was beautiful. Customer service representatives very helpful. There was a little discrepancy with delivery and they handled everything perfectly. I would definitely order again from this company without a doubt.

My son bought me this ring for my birthday. I had chosen it after seeing it on Facebook.
Arrived on time. I love it and get lots of compliments on it!

I ordered a personalised name bracelet for a present in 2nd February now 4 weeks later and no email to advise any update! Emailed company to enquire when my order would be sent to receive no reply!! No contact number to call this company….unhappy customer as taken the money and still no goods. Looks like a dispute will need to be raised with my bank to get money back!!

So far, this is taking forever. I gave it 3 stars cuz I haven't received it yet, after 4 weeks. Amazon , and everyone else, should be obligated to say where every business is shipping from. It is maddening!

I wrote a review about not receiving the necklace I ordered over 3 months ago. They claim my shipping address is incorrect and the courier could not deliver. I confirmed my shipping address with them and they told me it was still incorrect. Now they are asking me to take down my review. No way!

Getting emailed to delete my review and they will refund me is crazy! And clearly I'm not the only one. Scam company!

Do NOT buy from this company. I ordered in November and I still have not received my order 3 months later. I have emailed back and forth with them and all I keep getting are excuses! 24 emails later and this was the response I got this morning. Asking me to be patient? I have been patient. I gave you my $, you failed to deliver a Christmas gift, and 3 months later I still do not have my items. I have been told they shipped a new order. I have been told I was issued a store credit. None of these things are true. SCAM COMPANY!!

Ordered two necklaces just before Christmas, so around the second week of December. I received an out for delivery notification beginning of January. The package never arrived. I reached out to the company second week of January to see where my package was. They said it was unable to be delivered due to not having an access code. My building does not require a code and does not have any gate to access. So after re-confirming the address, they said they were going to ship out another one asap. So I waited yet again, but never received any sort of confirmation of shipment. Two weeks go by and I never received my package. I reached out a third time and they said they would ship it out again. A week goes by and still nothing. I reached out a fourth time demanding a refund and there was silence. After I disputed the charge with my cc company, I finally heard back from the company and they refunded the money.
I’m very disappointed with this company. They kept claiming that my package was undeliverable, but in the last 2 weeks I have ordered from other companies through Etsy and received my packages with no issues. Would never order from this company again.

Love everything about the necklace. It is just beautiful. I love how my kids name are on the hearts.

I got my necklace for Christmas 2025 and I have worn it everyday since! I have received compliments on how pretty it is. I love it. I sleep in it and shower with it. It still looks great. Highly recommend.

I wouldnt even give them a one star. I ordered some pretty earrings (bows) early December. Despite tracking from China and excuses they only just arrived in time for a Christmas gift around the 24th. They were the worst thing I've ever seen. Nothing like the Instagram photo. Too small to actually fit in the ear. Cannot tell that they are pretty bow in the image online. Messaged then a few times and finally got a reply 8 Feb (from December) to say they were the same measurements as advertised and no refund could be issued. I feel scammed Please do not waste your hard earned money on this Company. It will just end in disappointment especially if it is a gift.