Regalstay Reviews 87

It was great. Good communication and super comfy home in a nice spot.

I just wanted to share my sincere appreciation for the wonderful experience I had during my stay. Everything was absolutely 5-star from the impeccable cleanliness and beautiful conditions to the outstanding professionalism and kindness of your staff.
The team truly made my stay feel regal and special. Thank you all for delivering such exceptional service. I look forward to returning soon.

Super expérience .

Super bien placer .

Service au top .

Merci ns reviendrons

Hi Andrei,

Is that the only script you have? You fired multiple employees and you mentioned the same thing. You cant fool us.

You are the worst, not us. Your communication skills and comprehension are really bad. Even your spelling is always wrong.

Complaints came from your worst properties and not from us. You got a lot of cases for non payment, shame on you.

You fired the last manager and told her that she is working for Satan. I have a screenshot of your messages to her. Is that how you treat people who helped you manage your properties. You are worst!

The business itself isn't good at all, you will see the properties really don't look like the listing photos. photos are all edited, the business owner is also worst. He will ask his guests to post a positive review in exchange of the security deposit refund. Do not book here

The service was great! They ensured that I am fully guided starting from the time the reservation was made, during my stay I am receiving calls from them asking how my stay was going on and even after my reservation. A great way to make sure that guest's like me are valued and they are willing to go above and beyond by doing those things.

I had an excellent experience with Regal Stay! The property was clean, comfortable, and exactly as described. The team was incredibly responsive, helpful, and made the entire stay smooth and enjoyable. From check-in to check-out, everything was well-organized and hassle-free. I truly appreciated the warm hospitality and professional service.

I highly recommend Regal Stay and would definitely book with them again!

The flat looks good at first glance, but it quickly becomes clear that style was prioritised over comfort. The green-and-gold décor feels cheap, the £300 surprise deposit requested the day before was unwelcome, and some basics were overlooked: the kitchen tap is installed the wrong way around, there’s no bedside lamp or nearby light switch, and the soundproofing is so bad in Flat 6 that earplugs are essential. It’s functional but clearly designed more for profit than for guests. They also push for 5-star reviews with the promise of an Amazon voucher, which says a lot.

It was a very pleasant stay. Information came on time and very responsive if I had any doubts.

This booking was made very last minute and the best choice to have been made.
Knew I was going to later than expected and after speaking to a member of the team, they put me at ease and ensured I had no issues checking in.
Once inside the property, it was immaculately clean and a pleasure to stay at.
Everything was so local therefore no need to venture out for any amenities as all at your doorstep.
Would definitely stay here again and recommend it as very spacious.
It was Home away from Home ⭐️⭐️⭐️⭐️⭐️

We stayed at the Games Room house in Lockleaze Bristol. Great location with parking for 2 cars off road. The house was lovely. Well equipped, comfortable and warm. Garden outside with bbq which was great for the sunny day we had. The gamesroom was fun and the family had plenty of space so we didn't feel like we were on top of each other. I picked up a couple of issues-which didn't affect our stay- but I reported them to regal stay. They responded to each query quickly and politely. It was a pleasure to stay and deal with regal stay staff.

Review of Regal Stay – “NEW Luxurious Stunning Block Apartments in Central London”

At the entrance of the property there were bins overflowing with rubbish, creating an awful smell throughout. The main doors were broken, and at check-in we had to call multiple times to get someone to come and fix them so we could even access the apartment. Communication was difficult as the lady on the phone spoke very little English, which made the process even more frustrating.

After booking, we were unexpectedly told that a £300 security deposit was required this was not made clear beforehand. We were assured that the deposit would be returned within 24 hours of check-out. However, 13 days later we still have not received it. Each time we contacted them, they claimed it had been released, but no money ever arrived. Shockingly, they even suggested that if we left them a good review, they would release the deposit.

This experience has been incredibly stressful and unprofessional. I would strongly advise others to think twice before booking with Regal Stay.

Amazing quiet and lovely area. Loved the garden, the whole house is nice, tidy and very clean :)

Spacious, clean, well lit and furnished apartment in a quite and safe location very close to public transport (train and bus)

Apartment has everything one would need. Spotless kitchen has all you need including a coffee machine and coffee pods. Beds are very comfortable. The location is perfect near train coffee shops and restaurants

WITHOUT A DOUBT THIS COMPANY ARE CROOKS!!!!
Their customer service and attitude to customers are disgraceful.
I booked through booking.com , in regal stays words “ NEWLY RENOVATED FLAT IN LONDON WITH FREE PARKING “ upon arrival I parked on the driveway what I thought was the parking for the property. Only to be met by the ground floor flat owner. He was furious that I parked on the driveway. He showed me clear evidence on his lease that the driveway was his. I rang regal stay to enquire where the parking was. They told me it was outside the property. I told them that the driveway belongs to the ground floor occupant.
They put me on hold for 25 minutes while they enquired about parking.
They returned to say it was shared parking, FALSE I HAVE PROOF!! of the tenancy agreement of the downstairs occupant.
They then went quiet, I told them I needed parking for my vehicle which had my equipment inside it and wanted it nearby, they preceded to tell me that the parking was around the corner. LIE !!! The Newly renovated flat with PARKING! Is on the Main A1 dual carriageway and there is no roads off the carriageway for 3/4 mile.
I told them I wanted to cancel and my money back. As they had falsely claimed that it had parking and newly renovated which is another lie.
This company is a disgrace and are crooks. LEARN FROM MY EXPENSIVE MISTAKE AND AVOID LIKE THE PLAGUE!
P. Doolan.

We stayed in an apartment in Clapham Common booked via Booking.com
Reasonably priced, clean apartment in a good location.

We stayed in a great apartment in Clapham Junction. The apartment was great located, very clean and modern. The communication with the host was fast and very good. I am definitely coming back

I stayed at the 2 bed flat in Twickenham for around 2 weeks in total and was extremely happy with the condition, decor and cleanliness. The service was also very good as well.

The beds were comfy and teh price at the time was very reasonable. Probably because it was off peak.

Would recommend staying there.